Boot access to desktop problem

[Guest Bozie One]

Hi.

Yesterday a technician from Symantec was helping to remove a virus from my

machine. He went into my registry to change some values. (I wanted to the

titles for all desktop files transparent).

 

Immediately afterward, a strange dialog box began to appear everytime I

would boot my machine. The dialog box appeared right after the Windows XP

splash screen. It is basically an all white box but with what looks like

"junk/trash" characters in it. Generally there are only three characters.

The first character was a like a small rectangle standing on end followed by

this: èr. The title of the dialog box was this small rectangle and ç. I

have to click OK on the dialog box and I am immediately taken to the desk

top. The characters might change on each boot, but there are two or three

and always some random, weird combination.

 

Any ideas as to what is causing this and how to fix it?

[Guest Rich Barry]

Re: Boot access to desktop problem

 

Bozie, Go to Start>Run type: msconfig click Ok and select

Startup tab. You will see quite a few startup items but look for Symantec

remote connection or something like that. If there, Uncheck. Click Apply

Ok.

"Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> Hi.

> Yesterday a technician from Symantec was helping to remove a virus from

> my

> machine. He went into my registry to change some values. (I wanted to the

> titles for all desktop files transparent).

>

> Immediately afterward, a strange dialog box began to appear everytime I

> would boot my machine. The dialog box appeared right after the Windows XP

> splash screen. It is basically an all white box but with what looks like

> "junk/trash" characters in it. Generally there are only three characters.

> The first character was a like a small rectangle standing on end followed

> by

> this: ?èr. The title of the dialog box was this small rectangle and ç. I

> have to click OK on the dialog box and I am immediately taken to the desk

> top. The characters might change on each boot, but there are two or three

> and always some random, weird combination.

>

> Any ideas as to what is causing this and how to fix it?

[Guest Bozie One]

Re: Boot access to desktop problem

 

Rich. I checked my startup file and I did not see any thing called remote

connection. The only two Symantec items checked were ccAPP.exe and os

Check.exe. BTW, my startup list is very spare. In addition to those two

items, only ezSP_PX, ctfmon and the google toobar notifier are checked.

 

Any more suggestions?

 

Thanks

 

"Rich Barry" wrote:

> Bozie, Go to Start>Run type: msconfig click Ok and select

> Startup tab. You will see quite a few startup items but look for Symantec

> remote connection or something like that. If there, Uncheck. Click Apply

> Ok.

> "Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

> news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> > Hi.

> > Yesterday a technician from Symantec was helping to remove a virus from

> > my

> > machine. He went into my registry to change some values. (I wanted to the

> > titles for all desktop files transparent).

> >

> > Immediately afterward, a strange dialog box began to appear everytime I

> > would boot my machine. The dialog box appeared right after the Windows XP

> > splash screen. It is basically an all white box but with what looks like

> > "junk/trash" characters in it. Generally there are only three characters.

> > The first character was a like a small rectangle standing on end followed

> > by

> > this: ?èr. The title of the dialog box was this small rectangle and ç. I

> > have to click OK on the dialog box and I am immediately taken to the desk

> > top. The characters might change on each boot, but there are two or three

> > and always some random, weird combination.

> >

> > Any ideas as to what is causing this and how to fix it?

>

>

>

[Guest Rich Barry]

Re: Boot access to desktop problem

 

What Virus did the Symantec Tech eliminate??

 

"Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> Hi.

> Yesterday a technician from Symantec was helping to remove a virus from

> my

> machine. He went into my registry to change some values. (I wanted to the

> titles for all desktop files transparent).

>

> Immediately afterward, a strange dialog box began to appear everytime I

> would boot my machine. The dialog box appeared right after the Windows XP

> splash screen. It is basically an all white box but with what looks like

> "junk/trash" characters in it. Generally there are only three characters.

> The first character was a like a small rectangle standing on end followed

> by

> this: ?èr. The title of the dialog box was this small rectangle and ç. I

> have to click OK on the dialog box and I am immediately taken to the desk

> top. The characters might change on each boot, but there are two or three

> and always some random, weird combination.

>

> Any ideas as to what is causing this and how to fix it?

[Guest Bozie One]

Re: Boot access to desktop problem

 

I believe they deleted iyesdelete.exe.

 

One more issue that might be related. IN comtrol panel, display, desktop,

customize, I did not the Web tab. I only had the general tab. The

technician went into the registry, deleted a bunch of lines and viola, the

web tab reappeared. It was immediately after this that these trash

characters started appearing.

 

"Rich Barry" wrote:

> What Virus did the Symantec Tech eliminate??

>

> "Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

> news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> > Hi.

> > Yesterday a technician from Symantec was helping to remove a virus from

> > my

> > machine. He went into my registry to change some values. (I wanted to the

> > titles for all desktop files transparent).

> >

> > Immediately afterward, a strange dialog box began to appear everytime I

> > would boot my machine. The dialog box appeared right after the Windows XP

> > splash screen. It is basically an all white box but with what looks like

> > "junk/trash" characters in it. Generally there are only three characters.

> > The first character was a like a small rectangle standing on end followed

> > by

> > this: ?èr. The title of the dialog box was this small rectangle and ç. I

> > have to click OK on the dialog box and I am immediately taken to the desk

> > top. The characters might change on each boot, but there are two or three

> > and always some random, weird combination.

> >

> > Any ideas as to what is causing this and how to fix it?

>

>

>

[Guest Rich Barry]

Re: Boot access to desktop problem

 

Bozie, try this

Uninstall ADAWARE 2007 from add/remove programs

 

Manually remove LAVASOFT folder in Program files

 

Go to START, ALL PROGRAMS, ACCESSORIES, RUN

 

Type in REGEDIT Go to HKey_Local_User\Software and

HKey_Local_Machine\Software

 

Search for LAVASOFT and manually delete any LAVASOFT entries

 

Click on EDIT and then FIND

 

Type in BOOTEXECUTE and then search and rt click on the found Bootexecute

entry. Select Modify and

 

Highlight and remove LSDELETE

 

Do NOT change any other AUTOCHECK information

 

RESTART computer and all will be back to normal

 

 

 

 

"Bozie One" <BozieOne@discussions.microsoft.com> wrote in message

news:8EA1E3F9-9EDE-4C6D-89B9-C0B8B0145BE2@microsoft.com...

>I believe they deleted iyesdelete.exe.

>

> One more issue that might be related. IN comtrol panel, display, desktop,

> customize, I did not the Web tab. I only had the general tab. The

> technician went into the registry, deleted a bunch of lines and viola, the

> web tab reappeared. It was immediately after this that these trash

> characters started appearing.

>

> "Rich Barry" wrote:

>

>> What Virus did the Symantec Tech eliminate??

>>

>> "Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

>> news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

>> > Hi.

>> > Yesterday a technician from Symantec was helping to remove a virus

>> > from

>> > my

>> > machine. He went into my registry to change some values. (I wanted to

>> > the

>> > titles for all desktop files transparent).

>> >

>> > Immediately afterward, a strange dialog box began to appear everytime I

>> > would boot my machine. The dialog box appeared right after the Windows

>> > XP

>> > splash screen. It is basically an all white box but with what looks

>> > like

>> > "junk/trash" characters in it. Generally there are only three

>> > characters.

>> > The first character was a like a small rectangle standing on end

>> > followed

>> > by

>> > this: ?èr. The title of the dialog box was this small rectangle and ç.

>> > I

>> > have to click OK on the dialog box and I am immediately taken to the

>> > desk

>> > top. The characters might change on each boot, but there are two or

>> > three

>> > and always some random, weird combination.

>> >

>> > Any ideas as to what is causing this and how to fix it?

>>

>>

>>

[Guest Bozie One]

Re: Boot access to desktop problem

 

Rich,

 

You are definitely on to something. I tried to remove the addaware2007

program from through control panel. It could NOT be removed because something

is missing (some reistry key I think with a long string of letters and

numbers). I then used CCCleaner and it said something about an MSI installer.

 

 

So...any suggestions about how to remove the Adaware program?

 

Thanks.

 

"Rich Barry" wrote:

> Bozie, try this

> Uninstall ADAWARE 2007 from add/remove programs

>

> Manually remove LAVASOFT folder in Program files

>

> Go to START, ALL PROGRAMS, ACCESSORIES, RUN

>

> Type in REGEDIT Go to HKey_Local_User\Software and

> HKey_Local_Machine\Software

>

> Search for LAVASOFT and manually delete any LAVASOFT entries

>

> Click on EDIT and then FIND

>

> Type in BOOTEXECUTE and then search and rt click on the found Bootexecute

> entry. Select Modify and

>

> Highlight and remove LSDELETE

>

> Do NOT change any other AUTOCHECK information

>

> RESTART computer and all will be back to normal

>

>

>

>

> "Bozie One" <BozieOne@discussions.microsoft.com> wrote in message

> news:8EA1E3F9-9EDE-4C6D-89B9-C0B8B0145BE2@microsoft.com...

> >I believe they deleted iyesdelete.exe.

> >

> > One more issue that might be related. IN comtrol panel, display, desktop,

> > customize, I did not the Web tab. I only had the general tab. The

> > technician went into the registry, deleted a bunch of lines and viola, the

> > web tab reappeared. It was immediately after this that these trash

> > characters started appearing.

> >

> > "Rich Barry" wrote:

> >

> >> What Virus did the Symantec Tech eliminate??

> >>

> >> "Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

> >> news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> >> > Hi.

> >> > Yesterday a technician from Symantec was helping to remove a virus

> >> > from

> >> > my

> >> > machine. He went into my registry to change some values. (I wanted to

> >> > the

> >> > titles for all desktop files transparent).

> >> >

> >> > Immediately afterward, a strange dialog box began to appear everytime I

> >> > would boot my machine. The dialog box appeared right after the Windows

> >> > XP

> >> > splash screen. It is basically an all white box but with what looks

> >> > like

> >> > "junk/trash" characters in it. Generally there are only three

> >> > characters.

> >> > The first character was a like a small rectangle standing on end

> >> > followed

> >> > by

> >> > this: ?èr. The title of the dialog box was this small rectangle and ç.

> >> > I

> >> > have to click OK on the dialog box and I am immediately taken to the

> >> > desk

> >> > top. The characters might change on each boot, but there are two or

> >> > three

> >> > and always some random, weird combination.

> >> >

> >> > Any ideas as to what is causing this and how to fix it?

> >>

> >>

> >>

>

>

>

[Guest Bozie One]

Re: Boot access to desktop problem

 

Hi Rich,

 

THanks for this information. I have removed most of the LAVASOFT programs.

Finally, I got most of it to delte. However, I have three BootExecute

programs.. All are under a similar Key system\ControlSet001\Session

Manager...ControlSet 003\SessionManger...Control\SessionManager. In NONE of

them did I find the entry LSDELETE.

 

I did a search for LSDELETE and found something under

Software\Microsoft\Windows\Currentrevsion\Istaller

Software\Microsoft\Windows\Currentrevsion\SharedDLLS

 

Any suggestions what to do next? I still get the same garabse/junk

characters on bootup.

Thanks

 

 

"Rich Barry" wrote:

> Bozie, try this

> Uninstall ADAWARE 2007 from add/remove programs

>

> Manually remove LAVASOFT folder in Program files

>

> Go to START, ALL PROGRAMS, ACCESSORIES, RUN

>

> Type in REGEDIT Go to HKey_Local_User\Software and

> HKey_Local_Machine\Software

>

> Search for LAVASOFT and manually delete any LAVASOFT entries

>

> Click on EDIT and then FIND

>

> Type in BOOTEXECUTE and then search and rt click on the found Bootexecute

> entry. Select Modify and

>

> Highlight and remove LSDELETE

>

> Do NOT change any other AUTOCHECK information

>

> RESTART computer and all will be back to normal

>

>

>

>

> "Bozie One" <BozieOne@discussions.microsoft.com> wrote in message

> news:8EA1E3F9-9EDE-4C6D-89B9-C0B8B0145BE2@microsoft.com...

> >I believe they deleted iyesdelete.exe.

> >

> > One more issue that might be related. IN comtrol panel, display, desktop,

> > customize, I did not the Web tab. I only had the general tab. The

> > technician went into the registry, deleted a bunch of lines and viola, the

> > web tab reappeared. It was immediately after this that these trash

> > characters started appearing.

> >

> > "Rich Barry" wrote:

> >

> >> What Virus did the Symantec Tech eliminate??

> >>

> >> "Bozie One" <Bozie One@discussions.microsoft.com> wrote in message

> >> news:EB6B9313-2DEE-4F33-88FD-4B4C4BF04C52@microsoft.com...

> >> > Hi.

> >> > Yesterday a technician from Symantec was helping to remove a virus

> >> > from

> >> > my

> >> > machine. He went into my registry to change some values. (I wanted to

> >> > the

> >> > titles for all desktop files transparent).

> >> >

> >> > Immediately afterward, a strange dialog box began to appear everytime I

> >> > would boot my machine. The dialog box appeared right after the Windows

> >> > XP

> >> > splash screen. It is basically an all white box but with what looks

> >> > like

> >> > "junk/trash" characters in it. Generally there are only three

> >> > characters.

> >> > The first character was a like a small rectangle standing on end

> >> > followed

> >> > by

> >> > this: ?èr. The title of the dialog box was this small rectangle and ç.

> >> > I

> >> > have to click OK on the dialog box and I am immediately taken to the

> >> > desk

> >> > top. The characters might change on each boot, but there are two or

> >> > three

> >> > and always some random, weird combination.

> >> >

> >> > Any ideas as to what is causing this and how to fix it?

> >>

> >>

> >>

>

>

>