twedspeed Posted December 4, 2010 Posted December 4, 2010 Hi my computer runs Windows Vista - its NORTON internet security runs out next week - A friend gave me a brand new an unopened Mafee internet security 2011 - bt before I install it I have a few worries - queons 1/ Do I have to remove the NORTON before installing the Mcafee ? 2/ Do you have to disconnect from your modem while you install Mcafee 3/ Can I have MCAFEE & NORTON running side by side on my computer. 4/ When NORTON says its gonna run out - will that mean I have no Anti virus at all after the next week ? 5/ Any thing I should watch out for or be aware of before installing that MCAFEE ? I am pretty uselesss with computers but getting better. any advise very much appreciated. thank you . Quote
Jelly Bean Posted December 4, 2010 Posted December 4, 2010 1.Yes. 2.No. 3.No this is not recommended. 4.Limited protection. 5.I will let the security team answer that one.I do recommend to fully update your computer and install the latest service pack first.Also do a disk cleanup. Quote Rwy'n ceisio fy ngorau......................
Plastic Nev Posted December 4, 2010 Posted December 4, 2010 Hi twedspeed, I have answered your questions in red for you. You will need the Norton removal tool which you should download from here= Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support Ignore what it says about remembering your product key as you are not reinstalling Norton. You can also use Revo uninstaller to remove Norton, but you will have to disable all protection in Norton first. Hi my computer runs Windows Vista - its NORTON internet security runs out next week - A friend gave me a brand new an unopened Mafee internet security 2011 - bt before I install it I have a few worries - queons 1/ Do I have to remove the NORTON before installing the Mcafee ? Yes 2/ Do you have to disconnect from your modem while you install Mcafee It is safer to do so, no risk of infection while there is no active anti virus installed. 3/ Can I have MCAFEE & NORTON running side by side on my computer. No the two together will conflict and likely to reduce your protection. 4/ When NORTON says its gonna run out - will that mean I have no Anti virus at all after the next week ? Yes it usually does. 5/ Any thing I should watch out for or be aware of before installing that MCAFEE ? Download the Norton removal tool first then disconnect from the internet, and stay disconnected till the new McAfee is installed. I am pretty uselesss with computers but getting better. any advise very much appreciated. thank you . I hope that sets your mind at rest, but do ask for more if needed. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
Synapse Posted December 4, 2010 Posted December 4, 2010 Can I just ad that Norton recommend you fully uninstall their security product, restart your computer, and THEN run the removal tool - it removes any leftovers. Quote
twedspeed Posted December 5, 2010 Author Posted December 5, 2010 Many thanx J-Bean - Synaps & Nev - I think I have everything I need to do my change over - Just one thing tho , My question ( 2/ Do you have to disconnect from your modem while you install Mcafee) Still not sure wether I should be connected in case Mcafee has to update during instalation - or can it update after Ive installed and re-conected to the web ?? Quote
Jelly Bean Posted December 5, 2010 Posted December 5, 2010 Mcafee needs to update during the install so I would stay connected to the internet just do not internet surf while you install.... Quote Rwy'n ceisio fy ngorau......................
twedspeed Posted December 5, 2010 Author Posted December 5, 2010 Oh and what part will the "WINDOWS FIREWALL" play in all of this will I have to enable or dis-enable.??? thank you. Quote
Synapse Posted December 5, 2010 Posted December 5, 2010 McAfee will disable Windows Firewall, and use its own more effective firewall - don't worry about it. Quote
twedspeed Posted December 6, 2010 Author Posted December 6, 2010 And I fall at the first fence .............How do I know witch NORTON product it is ??????? Removal tool has over ten diferent choices ????????????? Quote
Synapse Posted December 6, 2010 Posted December 6, 2010 Hehe, they don't make it easy do they? For XP onwards it's the same tool. If you look carefully, or if you use it alot you'll notice that Norton give different instructions depending on the product, but the tool is the same one. To make sure nothing has changed, I tried Norton 360 and Norton 2003 and they are the same tool. Choose one, ignore the rubbish Norton give you and click on the Download button. Quote
twedspeed Posted December 6, 2010 Author Posted December 6, 2010 SUCCESS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you all - for your patience & spot on advice - I am overjoyed ....... HOWEVER ............................. My Mcafee disc has 3 goes on it , and Ive just bought the nipper a Laptop for christmas , So I was gonna instal Mcafee on there for him , BUT - to instal Mcafee to the new laptop I will have to connect the brand new "unprotected " laptop to the internet , How will I know if the Laptop is connected on line OK if I dare not open a wb page incase a virus gets in ????????????????? Sorry to be such a pain . Quote
Synapse Posted December 6, 2010 Posted December 6, 2010 I guess there are a few ways to do it. My way would be to sort out the connection to your router first, whether that be with a cable or wirelessly. Once that is done, just install McAfee, and register it as you would do normally. Do a restart, no doubt McAfee will update itself and you will be ok to browse, email etc whilst it is doing that. Quote
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