Uninstalling AVG Anti-Virus

[Guest Colin Williams]

I have been a long term user of AVG Anti-Virus. However, with version 7.5

about to expire and 8.0 not available to W98, I decided to uninstall it

and replace it with Avast.

 

However, having run the uninstall, I was left with various folders

(Program Files\Grisoft and Windows\All Users\Application Data\ Grisoft &

AVG) which I have since moved off the machine.

 

Now, during the boot up process, I get the message that the registry or

System.ini file refers to device files which no longer exist. These are:-

C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7CORE.VXD

C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7RS.VXD

C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7DI.VXD

 

I cannot see any reference to these in the system.ini file, so I would be

very grateful for any help in sorting this out.

 

Kind Regards,

Swan

[Guest PA Bear [MS MVP]]

Re: Uninstalling AVG Anti-Virus

 

Did you uninstall AVG via Add/Remove Programs?

 

AVG Free Forum

http://forum.grisoft.cz/freeforum/

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Colin Williams wrote:

> I have been a long term user of AVG Anti-Virus. However, with version 7.5

> about to expire and 8.0 not available to W98, I decided to uninstall it

> and replace it with Avast.

>

> However, having run the uninstall, I was left with various folders

> (Program Files\Grisoft and Windows\All Users\Application Data\ Grisoft &

> AVG) which I have since moved off the machine.

>

> Now, during the boot up process, I get the message that the registry or

> System.ini file refers to device files which no longer exist. These are:-

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7CORE.VXD

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7RS.VXD

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7DI.VXD

>

> I cannot see any reference to these in the system.ini file, so I would be

> very grateful for any help in sorting this out.

>

> Kind Regards,

> Swan

[Guest Gary S. Terhune]

Re: Uninstalling AVG Anti-Virus

 

According to the following from Grisoft, if there are problems with

uninstalling, you're supposed to run Setup file again, and one of the Setup

options is to Uninstall. If you have the installer, still, that would be a

good idea. I don't see where you can download it anymore.

 

To find out if those entries are in the Registry, go to the Start>Run box

and run the following:

SCANREG /backup (to make sure there's a fresh one, then run:

REGEDIT

Use the Edit>Find function to search on AVG7 (it's a simple string search,

so no "wild cards".) However, I'm leery of simply removing those entries for

fear that they are only part of a larger set of entries. You may just get

another set of errors. I'd go with trying the Uninstall again using the

Setup file, and I should recommend that you use a "Clean Boot" when

installing/uninstalling applications. You'd be surprised how much it can

help.

http://grystmill.com/articles/cleanboot.htm. (Ignore references to Security

article. It needs rewriting.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Colin Williams" <colinespana@hotmail.com> wrote in message

news:op.ua649bfujwkkg1@88-109-235-96.dynamic.dsl.as9105.com...

>I have been a long term user of AVG Anti-Virus. However, with version 7.5

>about to expire and 8.0 not available to W98, I decided to uninstall it

>and replace it with Avast.

>

> However, having run the uninstall, I was left with various folders

> (Program Files\Grisoft and Windows\All Users\Application Data\ Grisoft &

> AVG) which I have since moved off the machine.

>

> Now, during the boot up process, I get the message that the registry or

> System.ini file refers to device files which no longer exist. These are:-

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7CORE.VXD

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7RS.VXD

> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7DI.VXD

>

> I cannot see any reference to these in the system.ini file, so I would be

> very grateful for any help in sorting this out.

>

> Kind Regards,

> Swan

[Guest Gary S. Terhune]

Re: Uninstalling AVG Anti-Virus

 

Sorry, forgot to include the link.

http://www.grisoft.com/ww.faq.num-288

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Gary S. Terhune" <none> wrote in message

news:%23Uc%23BmqtIHA.4376@TK2MSFTNGP06.phx.gbl...

> According to the following from Grisoft, if there are problems with

> uninstalling, you're supposed to run Setup file again, and one of the

> Setup options is to Uninstall. If you have the installer, still, that

> would be a good idea. I don't see where you can download it anymore.

>

> To find out if those entries are in the Registry, go to the Start>Run box

> and run the following:

> SCANREG /backup (to make sure there's a fresh one, then run:

> REGEDIT

> Use the Edit>Find function to search on AVG7 (it's a simple string search,

> so no "wild cards".) However, I'm leery of simply removing those entries

> for fear that they are only part of a larger set of entries. You may just

> get another set of errors. I'd go with trying the Uninstall again using

> the Setup file, and I should recommend that you use a "Clean Boot" when

> installing/uninstalling applications. You'd be surprised how much it can

> help.

> http://grystmill.com/articles/cleanboot.htm. (Ignore references to

> Security article. It needs rewriting.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://www.grystmill.com

>

> "Colin Williams" <colinespana@hotmail.com> wrote in message

> news:op.ua649bfujwkkg1@88-109-235-96.dynamic.dsl.as9105.com...

>>I have been a long term user of AVG Anti-Virus. However, with version 7.5

>>about to expire and 8.0 not available to W98, I decided to uninstall it

>>and replace it with Avast.

>>

>> However, having run the uninstall, I was left with various folders

>> (Program Files\Grisoft and Windows\All Users\Application Data\ Grisoft &

>> AVG) which I have since moved off the machine.

>>

>> Now, during the boot up process, I get the message that the registry or

>> System.ini file refers to device files which no longer exist. These

>> are:-

>> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7CORE.VXD

>> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7RS.VXD

>> C:\PROGRA'1\GRISOFT\AVGFRE'1\AVG7DI.VXD

>>

>> I cannot see any reference to these in the system.ini file, so I would be

>> very grateful for any help in sorting this out.

>>

>> Kind Regards,

>> Swan

>

[Guest swan@sea]

Re: Uninstalling AVG Anti-Virus

 

On Thu, 15 May 2008 09:35:59 -0700, "Gary S. Terhune" <none> wrote:

>According to the following from Grisoft, if there are problems with

>uninstalling, you're supposed to run Setup file again, and one of the Setup

>options is to Uninstall. If you have the installer, still, that would be a

>good idea. I don't see where you can download it anymore.

>

>To find out if those entries are in the Registry, go to the Start>Run box

>and run the following:

>SCANREG /backup (to make sure there's a fresh one, then run:

>REGEDIT

>Use the Edit>Find function to search on AVG7 (it's a simple string search,

>so no "wild cards".) However, I'm leery of simply removing those entries for

>fear that they are only part of a larger set of entries. You may just get

>another set of errors. I'd go with trying the Uninstall again using the

>Setup file, and I should recommend that you use a "Clean Boot" when

>installing/uninstalling applications. You'd be surprised how much it can

>help.

>http://grystmill.com/articles/cleanboot.htm. (Ignore references to Security

>article. It needs rewriting.

 

Hi Gary,

 

Thanks very much for your very useful answer. I shall study the

information carefully.

 

Incidentally, I did uninstall via add/remove. I also visited Grisoft

forums where it was suggested that I remove the remaining folders

which I mentioned. My system is running perfectly apart from the boot

up, so I will look into your suggestions.

 

Once again, many thanks for your prompt help.

 

Regards,

Swan

[Guest Gary S. Terhune]

Re: Uninstalling AVG Anti-Virus

 

Thing is, I don't know that finding and removing those VXD entries from

wherever they are stored is going to fix things, or perhaps make things

worse. If you find them in the Registry, use File >Export to save a copy of

the entries so you can put them back if it seems like a good idea.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"swan@sea" <colinespana@nospam.hotmail.com> wrote in message

news:covq24lttmqggbe8h6krlliahc60dqcflc@4ax.com...

> On Thu, 15 May 2008 09:35:59 -0700, "Gary S. Terhune" <none> wrote:

>

>>According to the following from Grisoft, if there are problems with

>>uninstalling, you're supposed to run Setup file again, and one of the

>>Setup

>>options is to Uninstall. If you have the installer, still, that would be a

>>good idea. I don't see where you can download it anymore.

>>

>>To find out if those entries are in the Registry, go to the Start>Run box

>>and run the following:

>>SCANREG /backup (to make sure there's a fresh one, then run:

>>REGEDIT

>>Use the Edit>Find function to search on AVG7 (it's a simple string search,

>>so no "wild cards".) However, I'm leery of simply removing those entries

>>for

>>fear that they are only part of a larger set of entries. You may just get

>>another set of errors. I'd go with trying the Uninstall again using the

>>Setup file, and I should recommend that you use a "Clean Boot" when

>>installing/uninstalling applications. You'd be surprised how much it can

>>help.

>>http://grystmill.com/articles/cleanboot.htm. (Ignore references to

>>Security

>>article. It needs rewriting.

>

> Hi Gary,

>

> Thanks very much for your very useful answer. I shall study the

> information carefully.

>

> Incidentally, I did uninstall via add/remove. I also visited Grisoft

> forums where it was suggested that I remove the remaining folders

> which I mentioned. My system is running perfectly apart from the boot

> up, so I will look into your suggestions.

>

> Once again, many thanks for your prompt help.

>

> Regards,

> Swan