Printer showing Offline on Printer Server

[Guest Kit]

Right now I have a printer (most are HP Printer's) or 2 that is showing

Offline on the Print Server. It is not checked offline on the Printer

Property's and when it is checked to offline on the printer on the Server it

says Offline -Offline.

 

I can ping the printer. I can web to the printer. I know it is online. Yet

when I print to it the job just hold in the queue doing nothing.

 

Here is there really wierd part. The printer added to a workstation with

driver's it works and prints to the network IP address.

[Guest JohnB]

Re: Printer showing Offline on Printer Server

 

It almost sounds like the print server can't communicate with the printers

that are showing offline. Are they on the same or different subnet?

 

Can you ping the printer from the print server?

 

 

"Kit" <Kit@discussions.microsoft.com> wrote in message

news:4DC653A5-EF65-4A0D-97CD-A5D24B4EC985@microsoft.com...

> Right now I have a printer (most are HP Printer's) or 2 that is showing

> Offline on the Print Server. It is not checked offline on the Printer

> Property's and when it is checked to offline on the printer on the Server

> it

> says Offline -Offline.

>

> I can ping the printer. I can web to the printer. I know it is online. Yet

> when I print to it the job just hold in the queue doing nothing.

>

> Here is there really wierd part. The printer added to a workstation with

> driver's it works and prints to the network IP address.

[Guest Thee Chicago Wolf]

Re: Printer showing Offline on Printer Server

 

>Right now I have a printer (most are HP Printer's) or 2 that is showing

>Offline on the Print Server. It is not checked offline on the Printer

>Property's and when it is checked to offline on the printer on the Server it

>says Offline -Offline.

>

>I can ping the printer. I can web to the printer. I know it is online. Yet

>when I print to it the job just hold in the queue doing nothing.

>

>Here is there really wierd part. The printer added to a workstation with

>driver's it works and prints to the network IP address.

 

You need this hotfix. We had the same issue and after applying the fix

and necessary registry entry, it works great.

 

http://support.microsoft.com/kb/946198

 

- Thee Chicago Wolf