Windows Server 2008 and RAID Storage Managers

[Guest Dominick]

Hi all,

 

I am having trouble getting RAID Storage Managers to see any controllers

on two different RAID servers.

 

Both are Dell machines, both running 4 physical drives as two RAID 1

drives. For RAID controllers, is an Adaptec CERC SATA 1.5/6ch on an

older Dell Precision 650, the second is a Dell SAS 6/IR Host Bus

Adapter. So each uses different RAID Storage Manager Software under

Windows, one uses the older Adaptec version, the other the newer Dell

RAID Storage Manager by LSILogic.

 

I verified controllers are on latest firmware, drivers are current.

Both sets of RAID are optimal, no errors being reported. Both are

running Windows Server 2008 with latest patches.

 

In both cases, the RAID Storage Manager under Windows does not see any

controller. But they are obviously there and working fine. I noticed

both use Java version 5 (it's a subdirectory in the install directory),

which is quite old. Is this old Java somehow prevented from seeing the

controller in the system under Windows Server?

 

Any light anyone can shed on this dilemma will be greatly appreciated.

Thanks!

[Guest Dominick]

Re: Windows Server 2008 and RAID Storage Managers

 

Dominick wrote:

> Hi all,

>

> I am having trouble getting RAID Storage Managers to see any controllers

> on two different RAID servers.

>

> Both are Dell machines, both running 4 physical drives as two RAID 1

> drives. For RAID controllers, is an Adaptec CERC SATA 1.5/6ch on an

> older Dell Precision 650, the second is a Dell SAS 6/IR Host Bus

> Adapter. So each uses different RAID Storage Manager Software under

> Windows, one uses the older Adaptec version, the other the newer Dell

> RAID Storage Manager by LSILogic.

>

> I verified controllers are on latest firmware, drivers are current. Both

> sets of RAID are optimal, no errors being reported. Both are running

> Windows Server 2008 with latest patches.

>

> In both cases, the RAID Storage Manager under Windows does not see any

> controller. But they are obviously there and working fine. I noticed

> both use Java version 5 (it's a subdirectory in the install directory),

> which is quite old. Is this old Java somehow prevented from seeing the

> controller in the system under Windows Server?

>

> Any light anyone can shed on this dilemma will be greatly appreciated.

> Thanks!

I solved it, at least for the newer PC. I determined the specific LSI

controller model number (LSISAS1068E), went the LSI's site and found the

latest version of the RAID Storage Manager. I noticed it had both a

client and server install (i.e. more options), which is probably why the

old Dell version fails. This newer version sees the RAID Controller fine!