Please Help - Laptop frozen at "Setup is....

[DavidSmith]

Hi,

 

I needed to format my hard drive (I have a Dell Inspiron). I followed the procedure but now my computer is hanging at "Setup is preparing your computer for first use". It was initially on this screen for 1hr 30mins and when I try and re-boot, it comes up again and never exits the screen.

 

Any ideas what I can try?

 

Thanks

[Jelly Bean]

Hello David.

 

 

Try firstly to load defaults in BIOS then set first boot to CD/DVD rom pop in the disk and save and exit....

 

 

Could I ask why you felt you had to reinstall?

 

I ask this as this may help us determin what issues you are having.

 

 

I can sugest booting into recovery console using the disk and run chkdsk /r this will check your hard drive for errors and rule in or out the hard drive being a cause.

[BeeCeeBee]

Not all problems are the same even if they appear similar. Please start your own thread Robison where you will get a better chance of finding a solution.

 

 

Thankyou BeeCeeBee, Robisons post has been moved to its own thread.

 

PseFrank.