sound problem

[stony]

I found it difficult to place this question in a suitable spot so I hope that this one will be ok.

 

My PC is a bit old. It has AMD 3ooo+ 1.8 GHz. 2 G ram. a K*Triton AGP8x motherboard and two hard drives with plenty of spare space. Op system is Win XP home.

 

I have downloaded a video from my rather old Panasonic digital video camera onto my PC. the original video is on a mini cassette tape (PAL). and was downloaded using a firewire connection and using Windows Movie maker. The transition of the pictures was fine but the sound is not. My voice on the tape is as perfect as I am likely to make it but the transferred sound is distorted so that my voice sounds as if I have swallowed a bit of Helium. All of my enquiries so far have drawn a blank. One person has suggested that maybe I need the correct CODEC. I have now found out what that is but have no idea if it is the problem and if so, where I get the correct one and when got, what to do with it.

 

Immediately after finding this problem with the sound on my video, I also noticed that I have the same affect showing on any utube video that I attempt to watch. I feel that this cannot be a coincidence. I also have become aware that utube and Adobe reader are somehow connected and that there is a similar problem with utube for a lot of folk.

 

I should add that all other uses of sound on my PC are perfectly ok. I can play DVDs or run AV's with sound and no problems.

 

I don't care too much about the utube problem but I do need to find a way of getting correct sound on my downloaded video's.

 

Can anyone offer help or some idea that may lead to a solution?

 

Thanks for reading this diatribe.

 

stony

[PseFrank]

Hi Stony...

 

I'm not able to state exactly what your problem is but as has already been suggested to you, it could be a codec issue.

 

Try this:

Using the link below, go to Download.com and download the K-lite Mega Codec Pack. Once downloaded, navigate to where you saved it to and double click the .exe file to open it. And then click Run to install.

 

K-Lite Mega Codec Pack - Free software downloads and software reviews - CNET Download.com

[Plastic Nev]

Hi Stony, follow Franks advice and instructions first.

Just for information and knowledge, a codec is a small bit of software that helps to decode the information on the video, both video picture and sound. If the right codec isn't there the fault you have can occur.

Let us know how you get on and any problems in downloading or installing the codecs, or if that doesn't cure it.

Nev.

[stony]

Thanks for the info. I have downloaded the suggested prog. It has given me three alternatives.

 

klcodec520f.exe Which I did open up but it hasn't altered anything as regards to utube sound.

 

k-lite_codec_pack_660_mega.exe

 

and instacodec.exe

 

I'm not sure if I should try each on or if I need all three to achieve anything.

Can you please advise.

Thanks

stony

 

btw, on the original screen for these programmes there was a statement saying ' before doing anything else carry out a free check of your registry. I stupidly followed that advice and found myself being told that there were 300 odd faults that needed rectifying and I could get rid of 15 for free but I had to purchase the prog to clear the rest. It took some trouble on my part to clear that programme off of my PC.

[Plastic Nev]

First, sorry you got caught with that so called registry cleaner software. I didn't look or I would have warned against it.

However, the codec install you should try is the=

 

k-lite_codec_pack_660_mega.exe

 

I think that one carries all the most likely codecs you need. Don't worry that there may be some already on your computer, the new versions will just update the old.

Nev.

[stony]

ok. I have downloaded and run that exe file. There are a lot of choices in the doing of it but generally I selected all. It had no effect on the bad sound on utube video.

 

I then again downloaded a section of the original video from my camera tape to offer a fresh try to the new codecs.

 

No change, my voice still sounds like one of the 7 dwarfs but it is ok on the camera. Not sure where to go from here.

stony

[stony]

I have just discovered that CD's also have the same problem. I therefore suspect that the problem is a fault within the PC settings. Trouble is. I don't know which or what to alter. Any advice would be very welcome.

thanks

stony

[Armageddon]

Hi Stony Is your sound on your motherboard or been provided by a soundcard you can remove, if its on the motherboard and you don't want to play around inside there fitting a sound card which you can get for 7 quid i'd get a external USB one and plug the speaker jack into that again there around 7 quid External Sound Card USB 6 Channel 5.1 Audio: Amazon.co.uk: Electronics that's one of the better ones . but u can pick up basic one's from any decent pc shop

 

Hope that helps

 

Dave

[stony]

Thanks for all the advise.

[stony]

Thanks for all the advise. I also had a sensible think about this and realised that there are too many things wrong for it to be the interface between the camera and the PC. I have just played a memory stick copy of the downloaded video, on my laptop. Why didn't I think of doing that before. The sound is perfect. Obviously the problem has to be with the sound card in my PC. Problem is that I suspect that it's a part of the mother board. From what Armageddon has posted, I can try out another sound card. I may even have an old one up in the loft.

 

When it's resolved, I will post the results.

stony

 

PS. the last post was a mistake and I was too late to edit it.

[Dalo Harkin]

This may sound daft, but have you checked the settings in the audio controls as there are a few in there that can cause issues like you have said such as the speed it is playing the file at and also the KHz setting, if its too high/low for what the speakers.sound card can handle you get 'odd' problems

[stony]

This may sound daft, but have you checked the settings in the audio controls as there are a few in there that can cause issues like you have said such as the speed it is playing the file at and also the KHz setting, if its too high/low for what the speakers.sound card can handle you get 'odd' problems

 

I have run through all the settings that I can find, in control panel and everything appears to be at middle settings.and very normal. OTOH, what do I know?:(

stony

[stony]

All is solved

 

I have found the problem and solved it.

 

My mother board is from" Gygabyte Technology". It has a sound card built in. It also comes with a programme for "Sound Affects".

 

Hit the icon for this programme and up comes what looks like an organ keyboard with knobs and whistles. You can change the sound to various environments like under water or in a bathroom or in an arena etc. There is also a karaoke set of buttons, giving effects marked from -4 up through 0 to +4. I have never, as far as I know used this programme, but it was set to underwater and the karaoki was at +4. How come? I have no idea.

 

I set the environment to none and the karaoki to 0 and hey presto, everything is back to normal.

 

What I cannot fathom is, why would anyone want this programme?

 

stony

 

ps. Thanks again for all the suggestions. If I get any more real problems, I shall return for help:D

[Plastic Nev]

Hi, glad you found the answer and resolved it, thanks for letting us know.

Those sound effects are quite often used by the more adventurous musicians to create their music, and not every sound system has them to the level you seem to have.

I must admit I hadn't thought of that earlier, but will remember it for the future.

Nev.

[Guest greek229]

0xC00D11BA: Cannot play the file

Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

 

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.

Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.

You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.

Error ID = 0xC00D11BA, Condition ID = 0x00000000

[RandyL]

Hi greek229.

Could you please start a seperate thread for your issue. Not all problems are the same even if the appear to be on the surface.

 

Thanks.