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My partners laptop, Toshiba satellite pro is not booting up. It powers up, then sticks at a blank screen with the label 'microsoft corporation' with a prgress bar showing green bars moving left to right. To switch it off I have to remove battery. Can you advise on what to do?
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Posted

Hi and welcome to fpch

 

Try booting up with the battery removed and only the power supply connected.

 

Can you boot up in Safe Mode?

Constantly tap f8 ( about once per second ) after switching on.

 

Which Operating System are you using?

 

Do you have the installation CD / DVD ?

or

Recovery Disks ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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