Winfax 10 will not re-install with SP3 loaded

May 17, 2008

I finally got SP3 to work and it seems fine but the tech I was

chatting with had me take out Winfax 10.02u before installing SP3.

No matter what I do I cannot get it to install and run properly now,

even after cleaning the registry and the win.ini files and running the

program from Symantec that cleans out all left overs from the Winfax

removal. There is no mention of it on the Symantec site either.

I saw no reference to this problem on the Microsoft TechNet.

Has anyone encountered this problem? It was fine before the install of

SP3

Thank you

Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Good luck with that. A lot of people didn't like Winfax at all (not me - I

like it fine, and it works great), and it was dropped a couple years ago.

Might as well take the opportunity to switch to a supported product. If you

find a good one, post info about it.

You might get some help here:

http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17

"Joe" <noone@home.cc> wrote in message

news:4d8s24prpmtcjsv2en0dk4pnsbrmaulqvm@4ax.com...

>I finally got SP3 to work and it seems fine but the tech I was

> chatting with had me take out Winfax 10.02u before installing SP3.

> No matter what I do I cannot get it to install and run properly now,

> even after cleaning the registry and the win.ini files and running the

> program from Symantec that cleans out all left overs from the Winfax

> removal. There is no mention of it on the Symantec site either.

>

> I saw no reference to this problem on the Microsoft TechNet.

>

> Has anyone encountered this problem? It was fine before the install of

> SP3

>

> Thank you

>

> Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Paul, WinFax never gave me a bit of trouble all the years I used it it

was rock solid. How the SP3 install changed the way it works, or more

correctly DOESNT' WORK NOW, I can't say. If I would have known that

taking out WinFax for SP3 would have messed it up;I'd have kept WinFax

in a heartbeat!

I'll sniff around for a replacement or workaround.I can't believe you

and I are the only ones that have the program and still want to use

it, with or without that darned SP3.

Joe

On Fri, 16 May 2008 17:23:51 -0700, "Paul Pedersen" <nospam@no.spam>

wrote:

>Good luck with that. A lot of people didn't like Winfax at all (not me - I

>like it fine, and it works great), and it was dropped a couple years ago.

>Might as well take the opportunity to switch to a supported product. If you

>find a good one, post info about it.

>

>You might get some help here:

>

>http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17

>

>"Joe" <noone@home.cc> wrote in message

>news:4d8s24prpmtcjsv2en0dk4pnsbrmaulqvm@4ax.com...

>>I finally got SP3 to work and it seems fine but the tech I was

>> chatting with had me take out Winfax 10.02u before installing SP3.

>> No matter what I do I cannot get it to install and run properly now,

>> even after cleaning the registry and the win.ini files and running the

>> program from Symantec that cleans out all left overs from the Winfax

>> removal. There is no mention of it on the Symantec site either.

>>

>> I saw no reference to this problem on the Microsoft TechNet.

>>

>> Has anyone encountered this problem? It was fine before the install of

>> SP3

>>

>> Thank you

>>

>> Joe

>

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

You might want to try Windows XP's own fax program. It's not as sophisticated as

Winfax Pro 10, but it does the job for my limited usage. I also run Office XP

and it will utilize Outlook's contacts.

Basically you can send a quick cover page w/o attachments. If attachments are

required, you first send them to the fax printer which then launches the fax

wizard to complete the cover page. There is a simple Fax Console which contains

the Incoming, Inbox, Outbox, and Sent Items folders.

When set for Manual Answer, a prompt appears with a soft ring tone for all

incoming calls.

How to enable and configure the Fax service in Windows XP

http://support.microsoft.com/kb/306550

"Joe" <noone@home.cc> wrote in message

news:4d8s24prpmtcjsv2en0dk4pnsbrmaulqvm@4ax.com...

>I finally got SP3 to work and it seems fine but the tech I was

> chatting with had me take out Winfax 10.02u before installing SP3.

> No matter what I do I cannot get it to install and run properly now,

> even after cleaning the registry and the win.ini files and running the

> program from Symantec that cleans out all left overs from the Winfax

> removal. There is no mention of it on the Symantec site either.

>

> I saw no reference to this problem on the Microsoft TechNet.

>

> Has anyone encountered this problem? It was fine before the install of

> SP3

>

> Thank you

>

> Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Joe wrote:

> I finally got SP3 to work and it seems fine but the tech I was

> chatting with had me take out Winfax 10.02u before installing SP3.

> No matter what I do I cannot get it to install and run properly now,

> even after cleaning the registry and the win.ini files and running the

> program from Symantec that cleans out all left overs from the Winfax

> removal. There is no mention of it on the Symantec site either.

>

> I saw no reference to this problem on the Microsoft TechNet.

>

> Has anyone encountered this problem? It was fine before the install of

> SP3

>

> Thank you

>

> Joe

That was bad advice. There was no reason to uninstall WinFax 10.02. No

problems before SP3 or after SP3.

Not sure how to recommend re-installing. How is the installation failing?

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"Paul Pedersen" <nospam@no.spam> wrote:

>Good luck with that. A lot of people didn't like Winfax at all (not me - I

>like it fine, and it works great), and it was dropped a couple years ago.

>Might as well take the opportunity to switch to a supported product. If you

>find a good one, post info about it.

Try Snappy Fax. I've been using it for years and the latest version

works with Vista:

http://www.snappysoftware.com/

>

>You might get some help here:

>

>http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17

>

>"Joe" <noone@home.cc> wrote in message

>news:4d8s24prpmtcjsv2en0dk4pnsbrmaulqvm@4ax.com...

>>I finally got SP3 to work and it seems fine but the tech I was

>> chatting with had me take out Winfax 10.02u before installing SP3.

>> No matter what I do I cannot get it to install and run properly now,

>> even after cleaning the registry and the win.ini files and running the

>> program from Symantec that cleans out all left overs from the Winfax

>> removal. There is no mention of it on the Symantec site either.

>>

>> I saw no reference to this problem on the Microsoft TechNet.

>>

>> Has anyone encountered this problem? It was fine before the install of

>> SP3

>>

>> Thank you

>>

>> Joe

>

May 17, 2008

RE: Winfax 10 will not re-install with SP3 loaded

I upgraded to SP3 with WinFax Pro 10.03 intact. No problem after SP3 installed.

But I have not try uninstall WinFax & reinstalling it in SP3.

"Joe" wrote:

> I finally got SP3 to work and it seems fine but the tech I was

> chatting with had me take out Winfax 10.02u before installing SP3.

> No matter what I do I cannot get it to install and run properly now,

> even after cleaning the registry and the win.ini files and running the

> program from Symantec that cleans out all left overs from the Winfax

> removal. There is no mention of it on the Symantec site either.

>

> I saw no reference to this problem on the Microsoft TechNet.

>

> Has anyone encountered this problem? It was fine before the install of

> SP3

>

> Thank you

>

> Joe

>

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Joe

Some interesting responses.

WinFax Pro is a tool I value for my business activities. I send and

receive a fair number of faxes daily.

Symantec no longer support what was a market leader when they acquired

the software provider. I played with Vista a year ago and found that

WinFax Pro could not be run in Vista. In creating a dual boot of Windows

XP and Vista I found WinFax Pro stopped working in Windows XP. After

failing to restore the WinFax Pro service I tried Microsoft Fax. It

worked, but what it is capable of achieving is far less than WinFax Pro.

If you want to send the odd fax it might suffice but it cannot provide

an adequate service when you send and receive significant numbers of

faxes. I also looked for alternatives but a good replacement was not

obvious. This caused me to try again to get WinFax Pro to work and

fortunately I was successful.

One thought and it is only a thought. Was the failure to install SP3 a

result of WinFax Pro being installed or was it your 56k modem. I have

not yet tried to install SP3 so what is being said in this conversation

is of immediate interest to me.

Your Event Viewer logs probably still record the failed installation of

SP3. You might post copies here to see what clues they offer.

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

You may also still have the log of the failed update. These are very

long logs and not easy to interpret. However, you might glean something

there.

--

Hope this helps.

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

Joe wrote:

> I finally got SP3 to work and it seems fine but the tech I was

> chatting with had me take out Winfax 10.02u before installing SP3.

> No matter what I do I cannot get it to install and run properly now,

> even after cleaning the registry and the win.ini files and running the

> program from Symantec that cleans out all left overs from the Winfax

> removal. There is no mention of it on the Symantec site either.

>

> I saw no reference to this problem on the Microsoft TechNet.

>

> Has anyone encountered this problem? It was fine before the install of

> SP3

>

> Thank you

>

> Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

On Fri, 16 May 2008 19:18:33 -0700, Ghostrider <-00-@fitron.142>

wrote:

>

>Joe wrote:

>

>> I finally got SP3 to work and it seems fine but the tech I was

>> chatting with had me take out Winfax 10.02u before installing SP3.

>> No matter what I do I cannot get it to install and run properly now,

>> even after cleaning the registry and the win.ini files and running the

>> program from Symantec that cleans out all left overs from the Winfax

>> removal. There is no mention of it on the Symantec site either.

>>

>> I saw no reference to this problem on the Microsoft TechNet.

>>

>> Has anyone encountered this problem? It was fine before the install of

>> SP3

>>

>> Thank you

>>

>> Joe

>

>That was bad advice. There was no reason to uninstall WinFax 10.02. No

>problems before SP3 or after SP3.

>

>Not sure how to recommend re-installing. How is the installation failing?

Again I was advised by an MS tech I was chatting with online to remove

Winfax because he saw the Live Updates under the Add Remove Programs.

you can't remove them without taking out WinFax first, so I blame the

trouble on him entirely. I'm sure that SP3 and WinFax would still be

working if I had ignored his 'advice'.

Once everything is cleaned out and I mean cleaned OUT, Winfax installs

like it should and all seems to be OK. The first thing you are asked

to do is put in your CSID and your own phone #. This is where it goes

wrong. The box where you type this information closes as soon as you

touch it with the cursor, you might get to type the CSID in but you

can't put your own information phone number in the box, it snaps shut

and that's that. I can access other parameters in the setup menu but

can't change them, each time I try the window closes. I saw one or tow

occasions where I THOUGHT it had installed, but yet I had no icons on

the desktop, the folders where WinFax resides were full of files but

the program wouldn't run by clicking on them. Weird eh?

I spent 4 hours or more yesterday with trying to install WinFax and

keep SP3; I even rolled the system back 4 days to when I had SP2 but

to no avail Winfax still wouldn't work. Whatever changes SP3 made

botches up the install of WinFax no matter what day I choose in system

restore.

Symantec has a small program on their web page that removes whatever

files are left over from a Winfax un-install. I even cleaned the

registry myself AFTER I had run this program and followed the

instructions for a manual un-install, again no joy.

I really appreciate all the helpful replies, it's nice to know that

others feel the same about the tried and true WinFax as I do. It also

shows what a mistake it was for Symantec to drop it when they had a

winner.

Maybe these details will help someone diagnose the problem? I'm

getting ready to eat breakfast now so I can't look at the event logs

as was suggested but I intend to do so when time permits and it's all

fresh in our minds :)

Thanks again,

Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

On Fri, 16 May 2008 22:24:43 -0500, PD43 <pauld1943@comcast.net>

wrote:

>"Paul Pedersen" <nospam@no.spam> wrote:

>

>>Good luck with that. A lot of people didn't like Winfax at all (not me - I

>>like it fine, and it works great), and it was dropped a couple years ago.

>>Might as well take the opportunity to switch to a supported product. If you

>>find a good one, post info about it.

>

>Try Snappy Fax. I've been using it for years and the latest version

>works with Vista:

>

>http://www.snappysoftware.com/

>

>>

>>You might get some help here:

>>

>>http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=SF;f=17

Paul,

You were correct about the GetFaxing site.......... there is a patch

that addresses the troubles I am having with Winfax not letting me

install the CSID and othere information.

They say the patch is for IE 7 not SP3 but I had WinFax on the machine

when I put in IE 7 not the other way around. I will try the free patch

and see what it does, they admit is is a limited one compared to what

you get when you are a paying member. But it might be well worth it if

it solves the problem that I spent so much time on.

It may well be that the cause is IE 7 and not SP3 IE7 has been on my

machine a long time and I never had a problem with WinFax. But I never

tried to re install it either.

Thanks I'll try it and let you all know!

Joe

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

See inline:

"Joe" <noone@home.cc> wrote in message

news:p5kt245u3esdn81hjj4aqtaq0emfh7upsm@4ax.com...

> On Fri, 16 May 2008 19:18:33 -0700, Ghostrider <-00-@fitron.142>

> wrote:

>

> >

> >Joe wrote:

> >

> >> I finally got SP3 to work and it seems fine but the tech I was

> >> chatting with had me take out Winfax 10.02u before installing SP3.

> >> No matter what I do I cannot get it to install and run properly now,

> >> even after cleaning the registry and the win.ini files and running the

> >> program from Symantec that cleans out all left overs from the Winfax

> >> removal. There is no mention of it on the Symantec site either.

> >>

> >> I saw no reference to this problem on the Microsoft TechNet.

> >>

> >> Has anyone encountered this problem? It was fine before the install of

> >> SP3

> >>

> >> Thank you

> >>

> >> Joe

> >

> >That was bad advice. There was no reason to uninstall WinFax 10.02. No

> >problems before SP3 or after SP3.

> >

> >Not sure how to recommend re-installing. How is the installation failing?

>

> Again I was advised by an MS tech I was chatting with online to remove

> Winfax because he saw the Live Updates under the Add Remove Programs.

> you can't remove them without taking out WinFax first, so I blame the

> trouble on him entirely. I'm sure that SP3 and WinFax would still be

> working if I had ignored his 'advice'.

>

> Once everything is cleaned out and I mean cleaned OUT, Winfax installs

> like it should and all seems to be OK. The first thing you are asked

> to do is put in your CSID and your own phone #. This is where it goes

> wrong. The box where you type this information closes as soon as you

> touch it with the cursor, you might get to type the CSID in but you

> can't put your own information phone number in the box, it snaps shut

> and that's that. I can access other parameters in the setup menu but

> can't change them, each time I try the window closes. I saw one or tow

> occasions where I THOUGHT it had installed, but yet I had no icons on

> the desktop, the folders where WinFax resides were full of files but

> the program wouldn't run by clicking on them. Weird eh?

This is only a guess, but this *MIGHT* be caused by an incompatible

version of .NET framework IF the installer was wrtitten in .NET.

Not sure where to go here from this, only reason it came to mind was

similar bad behavior of older ATI CATALYST driver install software due

to its use of .NET and version conflicts...

>

> I spent 4 hours or more yesterday with trying to install WinFax and

> keep SP3; I even rolled the system back 4 days to when I had SP2 but

> to no avail Winfax still wouldn't work. Whatever changes SP3 made

> botches up the install of WinFax no matter what day I choose in system

> restore.

>

> Symantec has a small program on their web page that removes whatever

> files are left over from a Winfax un-install. I even cleaned the

> registry myself AFTER I had run this program and followed the

> instructions for a manual un-install, again no joy.

>

> I really appreciate all the helpful replies, it's nice to know that

> others feel the same about the tried and true WinFax as I do. It also

> shows what a mistake it was for Symantec to drop it when they had a

> winner.

>

> Maybe these details will help someone diagnose the problem? I'm

> getting ready to eat breakfast now so I can't look at the event logs

> as was suggested but I intend to do so when time permits and it's all

> fresh in our minds :)

>

> Thanks again,

>

> Joe

>

May 17, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Joe

The bit I have not snipped rings bells here. The problem is I cannot

recall all the details how I resolved the problem and I was a little

uncertain at the time how I did.

This is what I wrote at the time to a colleague.

" My suspicion is that changing the Infrared Device in Device Manager

from

Com1 to Com2 was the start of the road to success. This enabled me to

delete all Modems, reboot and Plug and Play detected new hardware and it

installed and worked. It has installed on Com1 as it did before but it

must have been conflicting with the Infrared Device."

--

Hope this helps.

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

Joe wrote:

Snipped

>This is where it goes

> wrong. The box where you type this information closes as soon as you

> touch it with the cursor, you might get to type the CSID in but you

> can't put your own information phone number in the box, it snaps shut

> and that's that. I can access other parameters in the setup menu but

> can't change them, each time I try the window closes.

snipped

>

> Joe

May 18, 2008

Re: Winfax 10 will not re-install with SP3 loaded

On Sat, 17 May 2008 17:17:21 +0100, "Gerry" <gerry@nospam.com> wrote:

>Joe

>

>The bit I have not snipped rings bells here. The problem is I cannot

>recall all the details how I resolved the problem and I was a little

>uncertain at the time how I did.

>

>This is what I wrote at the time to a colleague.

>

>" My suspicion is that changing the Infrared Device in Device Manager

>from

>Com1 to Com2 was the start of the road to success. This enabled me to

>delete all Modems, reboot and Plug and Play detected new hardware and it

>installed and worked. It has installed on Com1 as it did before but it

>must have been conflicting with the Infrared Device."

Thanks Gerry,

I appreciate your response to my woes with Win Fax, if you go to this

page:

http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

You will see that it addesses the exact trouble I am having. They

offer two files to fix the problem. One is free the other you have to

spend $20 to get for a 1 year membership. After the time and

aggravation I spent it's well worht $20 if the the file fixes the

thing!

It's a shame that we use systems that are so patched propped up to

make them run isn't it? It's like building a skyscraper on the

foundation of a bungalow! If something goes wrong we can't possilby

remember what we did to solve each individual problem, it may have

been months or years that we made the fix or installed the patch.

++++++++++++++++++++++++++++++++++++++++++++++++++++++

I hope you got to see the Lancaster Bomber fly over in commemeration

of the Dam Busters 617 Squadron raid on the dams in the Ruhr Valley. I

had a dear friend who was in the RAF and flew in Wellington Bombers,

the famous Wellington Wimpy. Sadly he's gone now but" still on

patrol." He loved those Wimpys they always got him home, I miss him to

this day..........

I am an amateur radio operator and Dan was my 13th contact ever using

Morse Code back in the '80's. We chatted almost every day for over 12

years and I got to know him better than my own father, he was a true

gentleman and a friend.

Take care many thanks,

Best Regards from the USA!

Joe

May 19, 2008

Re: Winfax 10 will not re-install with SP3 loaded

On Fri, 16 May 2008 20:12:05 -0400, Joe <noone@home.cc> wrote:

>I finally got SP3 to work and it seems fine but the tech I was

>chatting with had me take out Winfax 10.02u before installing SP3.

>No matter what I do I cannot get it to install and run properly now,

>even after cleaning the registry and the win.ini files and running the

>program from Symantec that cleans out all left overs from the Winfax

>removal. There is no mention of it on the Symantec site either.

>

>I saw no reference to this problem on the Microsoft TechNet.

>

>Has anyone encountered this problem? It was fine before the install of

>SP3

>

>Thank you

>

>Joe

Was finally able to get WinFax back in and working, I had to d/l a

small file from getfaxing.com that allowed me to reinstall WinFax with

IE7 on the machine. That was the trouble all along IE7 not SP3.

Thanks to all who helped!

Joe

May 19, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"Joe" <noone@home.cc> wrote in message

news:6fq334dsjm81unrej9qhcdfbkt0kakrbh1@4ax.com...

> On Fri, 16 May 2008 20:12:05 -0400, Joe <noone@home.cc> wrote:

>

>>I finally got SP3 to work and it seems fine but the tech I was

>>chatting with had me take out Winfax 10.02u before installing SP3.

>>No matter what I do I cannot get it to install and run properly now,

>>even after cleaning the registry and the win.ini files and running the

>>program from Symantec that cleans out all left overs from the Winfax

>>removal. There is no mention of it on the Symantec site either.

>>

>>I saw no reference to this problem on the Microsoft TechNet.

>>

>>Has anyone encountered this problem? It was fine before the install of

>>SP3

>>

>>Thank you

>>

>>Joe

>

> Was finally able to get WinFax back in and working, I had to d/l a

> small file from getfaxing.com that allowed me to reinstall WinFax with

> IE7 on the machine. That was the trouble all along IE7 not SP3.

>

> Thanks to all who helped!

>

> Joe

Others reading this thread may have the same problem as you did. It would be

nice to know exactly which file you downloaded from getfaxing.com to cure the

problem. Is it available to anyone or only premium members?

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"David Webb" <dwebb211@earthling.net> wrote

>

>"Joe" <noone@home.cc> wrote in message

>news:6fq334dsjm81unrej9qhcdfbkt0kakrbh1@4ax.com...

>> On Fri, 16 May 2008 20:12:05 -0400, Joe <noone@home.cc> wrote:

>>

>>>I finally got SP3 to work and it seems fine but the tech I was

>>>chatting with had me take out Winfax 10.02u before installing SP3.

>>>No matter what I do I cannot get it to install and run properly now,

>>>even after cleaning the registry and the win.ini files and running the

>>>program from Symantec that cleans out all left overs from the Winfax

>>>removal. There is no mention of it on the Symantec site either.

>>>

>>>I saw no reference to this problem on the Microsoft TechNet.

>>>

>>>Has anyone encountered this problem? It was fine before the install of

>>>SP3

>>>

>>>Thank you

>>>

>>>Joe

>>

>> Was finally able to get WinFax back in and working, I had to d/l a

>> small file from getfaxing.com that allowed me to reinstall WinFax with

>> IE7 on the machine. That was the trouble all along IE7 not SP3.

>>

>> Thanks to all who helped!

>>

>> Joe

>

>Others reading this thread may have the same problem as you did. It would be

>nice to know exactly which file you downloaded from getfaxing.com to cure the

>problem. Is it available to anyone or only premium members?

>

I have winfax 10.02 (the latest I have ever seen available) working

fine under XP. It took quite a while, including several

re-installations, to make it recognise the modem (already installed

and working under XP) etc.

I even have it working on a laptop with a GSM fax card.... that took

rather longer!!!

But one cannot enter the sender data like the fax and voice numbers.

Only the CSID can be entered and if you try to type in any of the

others the dialog box vanishes. I suspect the data is held in a file

somewhere, or in the registry, but thus far have not found it. The

winfax registry entry is under Delrina by the way (the original owner)

not Symantec.

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"Peter" <nospam@nospam9876.com> wrote in message

news:4nr4345ftapchh5t205tti8346meh14489@4ax.com...

>

> "David Webb" <dwebb211@earthling.net> wrote

>

>>

>>"Joe" <noone@home.cc> wrote in message

>>news:6fq334dsjm81unrej9qhcdfbkt0kakrbh1@4ax.com...

>>> On Fri, 16 May 2008 20:12:05 -0400, Joe <noone@home.cc> wrote:

>>>

>>>>I finally got SP3 to work and it seems fine but the tech I was

>>>>chatting with had me take out Winfax 10.02u before installing SP3.

>>>>No matter what I do I cannot get it to install and run properly now,

>>>>even after cleaning the registry and the win.ini files and running the

>>>>program from Symantec that cleans out all left overs from the Winfax

>>>>removal. There is no mention of it on the Symantec site either.

>>>>

>>>>I saw no reference to this problem on the Microsoft TechNet.

>>>>

>>>>Has anyone encountered this problem? It was fine before the install of

>>>>SP3

>>>>

>>>>Thank you

>>>>

>>>>Joe

>>>

>>> Was finally able to get WinFax back in and working, I had to d/l a

>>> small file from getfaxing.com that allowed me to reinstall WinFax with

>>> IE7 on the machine. That was the trouble all along IE7 not SP3.

>>>

>>> Thanks to all who helped!

>>>

>>> Joe

>>

>>Others reading this thread may have the same problem as you did. It would be

>>nice to know exactly which file you downloaded from getfaxing.com to cure the

>>problem. Is it available to anyone or only premium members?

>>

> I have winfax 10.02 (the latest I have ever seen available) working

> fine under XP. It took quite a while, including several

> re-installations, to make it recognise the modem (already installed

> and working under XP) etc.

>

> I even have it working on a laptop with a GSM fax card.... that took

> rather longer!!!

>

> But one cannot enter the sender data like the fax and voice numbers.

> Only the CSID can be entered and if you try to type in any of the

> others the dialog box vanishes. I suspect the data is held in a file

> somewhere, or in the registry, but thus far have not found it. The

> winfax registry entry is under Delrina by the way (the original owner)

> not Symantec.

Actually, Symantec issued version 10.03 that supposedly dealt with WinXP issues.

I have version 10.02, which ran perfectly on my Win2K system but I never

installed it after upgrading to WinXP Pro.

FWIW, Symantec also issued a 10.04 update (patch) for version 10.02 and 10.03.

Yes, Delrina was the original developer/author of Winfax. I had the Delrina

suite of utilities which included winfax 3 (or maybe it was 4). Initially

Symantec didn't do much to Winfax's code (thank goodness) that's why a lot of

Delrina entries are found in the registry and elsewhere in the program settings.

Here's an old link for info about the 10.04 update:

Installing the WinFax PRO 10.04 update

http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304?Open&src=_w

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"David Webb" <dwebb211@earthling.net> wrote in message

news:erV0zzmuIHA.4492@TK2MSFTNGP02.phx.gbl...

<snip>

> Actually, Symantec issued version 10.03 that supposedly dealt with WinXP

> issues. I have version 10.02, which ran perfectly on my Win2K system but I

> never installed it after upgrading to WinXP Pro.

>

> FWIW, Symantec also issued a 10.04 update (patch) for version 10.02 and

> 10.03.

>

> Yes, Delrina was the original developer/author of Winfax. I had the

> Delrina suite of utilities which included winfax 3 (or maybe it was 4).

> Initially Symantec didn't do much to Winfax's code (thank goodness) that's

> why a lot of Delrina entries are found in the registry and elsewhere in

> the program settings.

>

> Here's an old link for info about the 10.04 update:

>

> Installing the WinFax PRO 10.04 update

> http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304?Open&src=_w

>

IIRC, the 10.04 update was useful only when WinFax was used as a shared fax,

perhaps not so common. And you had to have 10.03 to start with.

What would really be useful to people is an upgrade from 10.02 to 10.03. I

think Symantec charged for that one (annoying lots of users), which is why

it's so hard to find.

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

"Paul Pedersen" <nospam@no.spam> wrote:

>> Here's an old link for info about the 10.04 update:

>>

>> Installing the WinFax PRO 10.04 update

>> http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304?Open&src=_w

>>

>

>IIRC, the 10.04 update was useful only when WinFax was used as a shared fax,

>perhaps not so common. And you had to have 10.03 to start with.

>

>What would really be useful to people is an upgrade from 10.02 to 10.03. I

>think Symantec charged for that one (annoying lots of users), which is why

>it's so hard to find.

What did 10.03 fix?

As you say, 10.04 doesn't seem relevant.

I have looked around P2P and can find the whole 10.02 package only.

Lots and lots of it though :)

I used Winfax since v4 and that version worked under win3.x and

winNT4.

Does anybody know how to configure the fax # in the "disappearing"

user properties dialog?

x----------x

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

The date and time was 5/20/2008 8:32 AM, and on a whim, Peter pounded

out on the keyboard:

> "Paul Pedersen" <nospam@no.spam> wrote:

>

>>> Here's an old link for info about the 10.04 update:

>>>

>>> Installing the WinFax PRO 10.04 update

>>> http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304?Open&src=_w

>>>

>> IIRC, the 10.04 update was useful only when WinFax was used as a shared fax,

>> perhaps not so common. And you had to have 10.03 to start with.

>>

>> What would really be useful to people is an upgrade from 10.02 to 10.03. I

>> think Symantec charged for that one (annoying lots of users), which is why

>> it's so hard to find.

>

> What did 10.03 fix?

>

> As you say, 10.04 doesn't seem relevant.

>

> I have looked around P2P and can find the whole 10.02 package only.

> Lots and lots of it though :)

>

> I used Winfax since v4 and that version worked under win3.x and

> winNT4.

>

> Does anybody know how to configure the fax # in the "disappearing"

> user properties dialog?

>

> x----------x

We still use Talkworks 3 on XP, which was Winfax 5(?) Installing SP3

hasn't affected it. We use two Creative Modem Blaster USB DE5670 that

Talkworks detects for voice & data (due to the Conexant chipset which

used to be Rockwell). The only thing we had to do was remove the INF

files for Creative modems in Windows that didn't support voice so we

could have it install the correct drivers.

--

Terry R.

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.

May 20, 2008

Re: Winfax 10 will not re-install with SP3 loaded

Comments inline...

"Peter" <peter@address-in-sig00000.co.uk> wrote in message

news:qir534l9it5b7rog1i03opbi6uv52njdkp@4ax.com...

>

> "Paul Pedersen" <nospam@no.spam> wrote:

>

>>> Here's an old link for info about the 10.04 update:

>>>

>>> Installing the WinFax PRO 10.04 update

>>> http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304?Open&src=_w

>>>

>>

>>IIRC, the 10.04 update was useful only when WinFax was used as a shared fax,

>>perhaps not so common. And you had to have 10.03 to start with.

>>

>>What would really be useful to people is an upgrade from 10.02 to 10.03. I

>>think Symantec charged for that one (annoying lots of users), which is why

>>it's so hard to find.

>

> What did 10.03 fix?

>

> As you say, 10.04 doesn't seem relevant.

>

I only pointed out version 10.04 to illustrate to you that there were versions

beyond 10.02.

> I have looked around P2P and can find the whole 10.02 package only.

> Lots and lots of it though :)

>

Do a Google search and you'll come up with a few sources. Here's two:

Symantec WinFax Pro 10.03 OEM

http://trinitysoftwaredistribution.com/symantecwinfaxpro1003oem.aspx

Symantec WinFax Pro 10.03

http://www.pacificgeek.com/product.asp?c=283&s=1155&ID=30304&P=F

> I used Winfax since v4 and that version worked under win3.x and

> winNT4.

>

> Does anybody know how to configure the fax # in the "disappearing"

> user properties dialog?

>

Since this thread is now OT for this Windows XP NG, I'd suggest joining a more

relevant forum such as:

Premium WinFax support forums

http://www.getfaxing.com/services.htm

They should also be able to tell you what version 10.03 fixed for WinXP.

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