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ridiculoulsy long file opening

Guest BorisS

By Guest BorisS
in Windows XP

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Guest BorisS

Guest BorisS

Posted
Posted

I have recently started having issues where opening a file from a program

(Outlook, explorer) takes literally about 5 minutes to complete. If I go

from within the operating program (XL, Word), it is instantaneous. But from

outside, it takes forever.

 

Any ideas?

--

Boris

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Guest PD43

Guest PD43

Posted
Posted

Re: ridiculoulsy long file opening

 

BorisS <BorisS@discussions.microsoft.com> wrote:

>I have recently started having issues where opening a file from a program

>(Outlook, explorer) takes literally about 5 minutes to complete. If I go

>from within the operating program (XL, Word), it is instantaneous. But from

>outside, it takes forever.

 

I think you are confused in your use of terminology... all of those

programs are "inside the operating system", such operating system

being Windows XP (presumably).

 

What are you having problems opening?

Guest Bill in Co.

Guest Bill in Co.

Posted
Posted

Re: ridiculoulsy long file opening

 

PD43 wrote:

> BorisS <BorisS@discussions.microsoft.com> wrote:

>

>> I have recently started having issues where opening a file from a program

>> (Outlook, explorer) takes literally about 5 minutes to complete. If I go

>> from within the operating program (XL, Word), it is instantaneous. But

>> from

>> outside, it takes forever.

>

> I think you are confused in your use of terminology... all of those

> programs are "inside the operating system", such operating system

> being Windows XP (presumably).

>

> What are you having problems opening?

 

OK. THIS one I can understand why you are having a hard time

understanding, so there may be hope.

Guest Gerry

Guest Gerry

Posted
Posted

Re: ridiculoulsy long file opening

 

PD43

 

Boris has me confused as well <G>.

 

Boris

 

If Explorer means Windows Explorer then Windows Explorer will load Excel

or Word to open the file. It makes no sense for Explorer to mean

Internet Explorer but you need to say more clearly what you mean..

Outlook could mean Outlook or Outlook Express but you do not say whether

you are opening attachments or carrying out some other task. I would

have thought opening a file from within Excel or Word should be quicker

bacause the task of opening Excel / Word will already have been

completed. Nevertheless the time diferential should not be 5 minutes.

 

You might consider whether anti-virus scanning of files impacts

differently. Another possiblility is whether you are encountering a

right click problem.

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

PD43 wrote:

> BorisS <BorisS@discussions.microsoft.com> wrote:

>

>> I have recently started having issues where opening a file from a

>> program (Outlook, explorer) takes literally about 5 minutes to

>> complete. If I go from within the operating program (XL, Word), it

>> is instantaneous. But from outside, it takes forever.

>

> I think you are confused in your use of terminology... all of those

> programs are "inside the operating system", such operating system

> being Windows XP (presumably).

>

> What are you having problems opening?

Guest BorisS

Guest BorisS

Posted
Posted

Re: ridiculoulsy long file opening

 

All, thanks for educating the uneducated. I am sometimes curt with my

terminology, not remembering that what I see is something I should describe

better.

 

Problem is with Outlook (not express) and windows explorer, not internet

explorer. Here are the two scenarios:

 

A

Open Xl, or open Word. Then go to Open dialogue, find file, open. File

opens instantly.

 

B

Double click attachment in Outlook, or Windows Explorer, and whether or not

Excel or Word are running (meaning it has nothing to do with startup time of

either), a file will take about 3-5 minutes to load into the program.

 

In other words, an 'external' opening of an xls or doc file will take

horribly long, whereas opening from within either program takes no time, as

it should.

 

No virus software installed, so that cannot be it. And I have not recently

changed anything in Windows firewall settings (it is on), so that would not

be the trigger event.

 

Any ideas to try are welcome and appreciated.

--

Boris

 

 

"PD43" wrote:

> BorisS <BorisS@discussions.microsoft.com> wrote:

>

> >I have recently started having issues where opening a file from a program

> >(Outlook, explorer) takes literally about 5 minutes to complete. If I go

> >from within the operating program (XL, Word), it is instantaneous. But from

> >outside, it takes forever.

>

> I think you are confused in your use of terminology... all of those

> programs are "inside the operating system", such operating system

> being Windows XP (presumably).

>

> What are you having problems opening?

>

Guest HeyBub

Guest HeyBub

Posted
Posted

Re: ridiculoulsy long file opening

 

BorisS wrote:

> All, thanks for educating the uneducated. I am sometimes curt with my

> terminology, not remembering that what I see is something I should

> describe better.

>

> Problem is with Outlook (not express) and windows explorer, not

> internet explorer. Here are the two scenarios:

>

> A

> Open Xl, or open Word. Then go to Open dialogue, find file, open.

> File opens instantly.

>

> B

> Double click attachment in Outlook, or Windows Explorer, and whether

> or not Excel or Word are running (meaning it has nothing to do with

> startup time of either), a file will take about 3-5 minutes to load

> into the program.

>

> In other words, an 'external' opening of an xls or doc file will take

> horribly long, whereas opening from within either program takes no

> time, as it should.

>

> No virus software installed, so that cannot be it. And I have not

> recently changed anything in Windows firewall settings (it is on), so

> that would not be the trigger event.

>

> Any ideas to try are welcome and appreciated.

>

 

Because you have no virus software, it may very well be a virus that's

sending a copy of the selected document to the mother ship (or trying to do

so). Have you checked your credit rating lately?

 

Download and watch the "Process Monitor" (or "FileMon") window to see

what's going on.

Guest Gerry

Guest Gerry

Posted
Posted

Re: ridiculoulsy long file opening

 

Boris

 

What version of Microsoft Office do have?

 

I am still unsure how you open an attachment from Windows Explorer. You

can double click an Excel or Word file and the file opens. In practice

that is how I work on my Excel and Word files. I rarely open Excel or

Word first as it takes longer to get the job started.

 

How large are your typical files? You are saying that both Excel and

Word are affected. To the same extent or to varying degrees.

 

Do you use macros? Do your Excel files have lots of links to other Excel

files beyond the worksheets in the same file?

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

BorisS wrote:

> All, thanks for educating the uneducated. I am sometimes curt with my

> terminology, not remembering that what I see is something I should

> describe better.

>

> Problem is with Outlook (not express) and windows explorer, not

> internet explorer. Here are the two scenarios:

>

> A

> Open Xl, or open Word. Then go to Open dialogue, find file, open.

> File opens instantly.

>

> B

> Double click attachment in Outlook, or Windows Explorer, and whether

> or not Excel or Word are running (meaning it has nothing to do with

> startup time of either), a file will take about 3-5 minutes to load

> into the program.

>

> In other words, an 'external' opening of an xls or doc file will take

> horribly long, whereas opening from within either program takes no

> time, as it should.

>

> No virus software installed, so that cannot be it. And I have not

> recently changed anything in Windows firewall settings (it is on), so

> that would not be the trigger event.

>

> Any ideas to try are welcome and appreciated.

>

>> BorisS <BorisS@discussions.microsoft.com> wrote:

>>

>>> I have recently started having issues where opening a file from a

>>> program (Outlook, explorer) takes literally about 5 minutes to

>>> complete. If I go from within the operating program (XL, Word), it

>>> is instantaneous. But from outside, it takes forever.

>>

>> I think you are confused in your use of terminology... all of those

>> programs are "inside the operating system", such operating system

>> being Windows XP (presumably).

>>

>> What are you having problems opening?

Guest Nicolas

Guest Nicolas

Posted
Posted

Re: ridiculoulsy long file opening

 

Hi Guys,

 

I'm like Boris and several oher people around me (like my brother in law).

 

Under windows xp, from file explorer for each excel or a word document (.xls

or xlsx or .doc or .docx) you open by double clicking on, it take a

ridiculous long time to open the document.

 

Same things happens from outlook when opening an excel or a word document

attachement from a mail.

 

The document opening is so long that word or excel have time to open

(without any opened document), and the you even have time to open the the

document by the open comand + browse to the document, etc...

 

What is this coming from? I cannot imagine Microsoft is not aware of such an

issue, and is not proposing anything against it.

Seems this happens from both office 2003 or 2007 (I'm running off2007)

 

 

For you information, I'm a computer scientist engineer, with 12 years

professional experience, so what is discribed here is not just a mis-use of

MS-Office or windows, but a real issue which started to happen few weeks ago.

 

Many thanks in advance for any serious help you could think of.

I would be so gratefull get rid of this problem....

Guest Uncle Marvo

Guest Uncle Marvo

Posted
Posted

Re: ridiculoulsy long file opening

 

 

"Nicolas" <Nicolas@discussions.microsoft.com> wrote in message

news:013AE24F-396A-4F1D-8238-DB818FE40B36@microsoft.com...

> Hi Guys,

>

> I'm like Boris and several oher people around me (like my brother in law).

>

> Under windows xp, from file explorer for each excel or a word document

> (.xls

> or xlsx or .doc or .docx) you open by double clicking on, it take a

> ridiculous long time to open the document.

>

> Same things happens from outlook when opening an excel or a word document

> attachement from a mail.

>

> The document opening is so long that word or excel have time to open

> (without any opened document), and the you even have time to open the the

> document by the open comand + browse to the document, etc...

>

> What is this coming from? I cannot imagine Microsoft is not aware of such

> an

> issue, and is not proposing anything against it.

> Seems this happens from both office 2003 or 2007 (I'm running off2007)

>

>

> For you information, I'm a computer scientist engineer, with 12 years

> professional experience, so what is discribed here is not just a mis-use

> of

> MS-Office or windows, but a real issue which started to happen few weeks

> ago.

>

> Many thanks in advance for any serious help you could think of.

> I would be so gratefull get rid of this problem....

 

I've seen a couple of reasons for this - one is that the printer that is

"attached" to that document is not available, on a network, the other is

that there is a link to something it can't find. Is it either of those? Does

Excel open quickly on its own, without directly opening a file?

Guest Nicolas

Guest Nicolas

Posted
Posted

Re: ridiculoulsy long file opening

 

Hi "Uncle Marvo",

 

Thanks for your answer:

> I've seen a couple of reasons for this - one is that the printer that is

> "attached" to that document is not available, on a network, the other is

> that there is a link to something it can't find. Is it either of those? Does

> Excel open quickly on its own, without directly opening a file?

 

I would tend to agree with you one point: The long opening time looks like

the duration of a network timeout. That said this applies to any document

from word / excel. So I would tend to exclude behavior linked to the document

content, but more something related to office or environment configuration...

 

I just did the following test:

 

Right clicked on Windows file explorer -> New -> Excel document

 

Then just click on this new empty document: Opening time like around a

minute, but excel is opened after 2 seconds without any document window

inside.

 

And from this intermediate state, if I do file => open => select manually

the document, the document openes in a second. And later, the initial

document open command tries to complete and warns that a document with the

same name is already opened...

 

So what I'm looking for if where I could chase for wrong links or netword

references in office / Word / Excel setup, or within default template

documents, etc...

 

I already tried to perform office diagnostic and repair without any success...

 

Thanks for any help there.

Unless this is a side effect from other applications setup, or a virus, but

then I don't know how to proceed.

(I have a Norton Antivirus corporate edition running on my PC)

Guest Uncle Marvo

Guest Uncle Marvo

Posted
Posted

Re: ridiculoulsy long file opening

 

I'd start looking at the registry entries for Office with a search on"\\".

Templates sounds like the favourite place to start.

 

If you right-click on a document anywhere (whether or not it is an Office

one) does that context menu come up slowly too?

 

I'm racking my brains for where I found the problem last time :-)

 

 

"Nicolas" <Nicolas@discussions.microsoft.com> wrote in message

news:CA7707E6-2114-4089-AF28-15BB627865A4@microsoft.com...

> Hi "Uncle Marvo",

>

> Thanks for your answer:

>> I've seen a couple of reasons for this - one is that the printer that is

>> "attached" to that document is not available, on a network, the other is

>> that there is a link to something it can't find. Is it either of those?

>> Does

>> Excel open quickly on its own, without directly opening a file?

>

> I would tend to agree with you one point: The long opening time looks like

> the duration of a network timeout. That said this applies to any document

> from word / excel. So I would tend to exclude behavior linked to the

> document

> content, but more something related to office or environment

> configuration...

>

> I just did the following test:

>

> Right clicked on Windows file explorer -> New -> Excel document

>

> Then just click on this new empty document: Opening time like around a

> minute, but excel is opened after 2 seconds without any document window

> inside.

>

> And from this intermediate state, if I do file => open => select manually

> the document, the document openes in a second. And later, the initial

> document open command tries to complete and warns that a document with the

> same name is already opened...

>

> So what I'm looking for if where I could chase for wrong links or netword

> references in office / Word / Excel setup, or within default template

> documents, etc...

>

> I already tried to perform office diagnostic and repair without any

> success...

>

> Thanks for any help there.

> Unless this is a side effect from other applications setup, or a virus,

> but

> then I don't know how to proceed.

> (I have a Norton Antivirus corporate edition running on my PC)

Guest Gerry

Guest Gerry

Posted
Posted

Re: ridiculoulsy long file opening

 

Nicolas

 

How much RAM? Using Norton on system needs mucho RAM.

 

If you are right clicking you can get Context menu problems:

http://windowsxp.mvps.org/slowrightclick.htm

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Nicolas wrote:

> Hi "Uncle Marvo",

>

> Thanks for your answer:

>> I've seen a couple of reasons for this - one is that the printer

>> that is "attached" to that document is not available, on a network,

>> the other is that there is a link to something it can't find. Is it

>> either of those? Does Excel open quickly on its own, without

>> directly opening a file?

>

> I would tend to agree with you one point: The long opening time looks

> like the duration of a network timeout. That said this applies to any

> document from word / excel. So I would tend to exclude behavior

> linked to the document content, but more something related to office

> or environment configuration...

>

> I just did the following test:

>

> Right clicked on Windows file explorer -> New -> Excel document

>

> Then just click on this new empty document: Opening time like around a

> minute, but excel is opened after 2 seconds without any document

> window inside.

>

> And from this intermediate state, if I do file => open => select

> manually

> the document, the document openes in a second. And later, the initial

> document open command tries to complete and warns that a document

> with the same name is already opened...

>

> So what I'm looking for if where I could chase for wrong links or

> netword references in office / Word / Excel setup, or within default

> template documents, etc...

>

> I already tried to perform office diagnostic and repair without any

> success...

>

> Thanks for any help there.

> Unless this is a side effect from other applications setup, or a

> virus, but then I don't know how to proceed.

> (I have a Norton Antivirus corporate edition running on my PC)

Guest Nicolas

Guest Nicolas

Posted
Posted

Re: ridiculoulsy long file opening

 

 

 

"Gerry" wrote: > How much RAM? Using Norton on system needs mucho RAM.

 

I have a brand new PC Compaq 6510b - 2 Gb memory under for XP.

(Never less than 700mb physiscal memory available while everything loaded,

so memory is not the issue).

 

I will look in registry the network path around templates as suggested by

Marvo.

 

thanks for your help guys.

Nicolas.Almost-desperate.com

Guest Bob I

Guest Bob I

Posted
Posted

Re: ridiculoulsy long file opening

 

You may want to look over in the Office group, that problem comes up

there. You may want to view the solutions for slow files.

 

Nicolas wrote:

>

> "Gerry" wrote: > How much RAM? Using Norton on system needs mucho RAM.

>

> I have a brand new PC Compaq 6510b - 2 Gb memory under for XP.

> (Never less than 700mb physiscal memory available while everything loaded,

> so memory is not the issue).

>

> I will look in registry the network path around templates as suggested by

> Marvo.

>

> thanks for your help guys.

> Nicolas.Almost-desperate.com

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