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Post XP3, Office updates fail to install


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Guest Shenan Stanley
Posted

Re: Post XP3, Office updates fail to install

 

A Gunslinger wrote:

> I followed the Agent reinstalls and re-registerign of DLLs from:

>

> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=update+fail&dg=microsoft.public.windowsxp.general&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

>

> Any nee info on this maladay?

 

Since that does not go to a specific post - I assume you mean you followed

methods 1 & 2 from this knowledge base article:

http://support.microsoft.com/kb/943144

 

If so - and the only trouble you are having is with Microsoft Office -- what

version, what happens if you manually try to install them and do you have

your original Office installation media available when installing?

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest PA Bear [MS MVP]
Posted

Re: Post XP3, Office updates fail to install

 

Absent any error messages associated with these failed installs,

CrystalBall© sez...

 

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

 

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

A Gunslinger wrote:

> I followed the Agent reinstalls and re-registerign of DLLs from:

>

> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=update+fail&dg=microsoft.public.windowsxp.general&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

>

> Any nee info on this maladay?

  • 3 weeks later...
Guest A Gunslinger
Posted

Re: Post XP3, Office updates fail to install

 

No errors. I didnt finally figure it out though via an endless Net search.

I had "previous version program file folders listed:

 

C:\Program Files\Microsoft Office\OFFICE11

C:\Program Files\Microsoft Office\OFFICE12

 

I deleted 11, renamed Office12 to Office12OLD and rean the office repair.

Then updates worked.

 

"PA Bear [MS MVP]" wrote:

> Absent any error messages associated with these failed installs,

> CrystalBall© sez...

>

> Updates are not installed successfully from Windows Update, from Microsoft

> Update, or by using Automatic Updates after you repair a Windows XP

> installation:

> http://support.microsoft.com/kb/943144

>

> NB: Also applies to clean installs, upgrade installs, and Recovery installs.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> A Gunslinger wrote:

> > I followed the Agent reinstalls and re-registerign of DLLs from:

> >

> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=update+fail&dg=microsoft.public.windowsxp.general&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

> >

> > Any nee info on this maladay?

>

>


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