Problem with clients getting disconnected from mapped drives

[Guest Lasse]

Hi

 

We are experiencing problems with some of our clients losing their

connection to our mapped drives.

We use offline files and what happens is that suddenly the Offline file

notification pops up with a message telling the user that they are working

offline. The connection to our Exchange server is still running and the user

can use the internet as well.

If the users just right-click on the Offline notification and select

synchronize they get connected to the mapped drives again.

 

This is a problem that occurs around once a week, we have around 40 clients

and about 10-12 of them experience the problem. They are connected to

different network hardware so everything is pointning towards a software

problem.

 

I found MS article KB884020 and have installed it on 4 of the computers last

week but we haven't had the problem since but I am quit sure that it will be

back.

 

/Lasse

[Guest ratman and bobbin]

Re: Problem with clients getting disconnected from mapped drives

 

 

"Lasse" <Lasse@discussions.microsoft.com> wrote in message

news:D948E6A8-4C76-4C58-B4A9-7D9D3F125C31@microsoft.com...

> Hi

>

> We are experiencing problems with some of our clients losing their

> connection to our mapped drives.

> We use offline files and what happens is that suddenly the Offline file

> notification pops up with a message telling the user that they are working

> offline. The connection to our Exchange server is still running and the

> user

> can use the internet as well.

> If the users just right-click on the Offline notification and select

> synchronize they get connected to the mapped drives again.

>

> This is a problem that occurs around once a week, we have around 40

> clients

> and about 10-12 of them experience the problem. They are connected to

> different network hardware so everything is pointning towards a software

> problem.

>

> I found MS article KB884020 and have installed it on 4 of the computers

> last

> week but we haven't had the problem since but I am quit sure that it will

> be

> back.

>

> /Lasse

 

I was recommended this utility

http://www.sbsbpa.com/

 

Suggest run it and see if offloading is enabled. You may then care to

disable it and see if the problem goes away

 

Geoff