Guest Lasse Posted May 19, 2008 Posted May 19, 2008 Hi We are experiencing problems with some of our clients losing their connection to our mapped drives. We use offline files and what happens is that suddenly the Offline file notification pops up with a message telling the user that they are working offline. The connection to our Exchange server is still running and the user can use the internet as well. If the users just right-click on the Offline notification and select synchronize they get connected to the mapped drives again. This is a problem that occurs around once a week, we have around 40 clients and about 10-12 of them experience the problem. They are connected to different network hardware so everything is pointning towards a software problem. I found MS article KB884020 and have installed it on 4 of the computers last week but we haven't had the problem since but I am quit sure that it will be back. /Lasse
Guest ratman and bobbin Posted May 19, 2008 Posted May 19, 2008 Re: Problem with clients getting disconnected from mapped drives "Lasse" <Lasse@discussions.microsoft.com> wrote in message news:D948E6A8-4C76-4C58-B4A9-7D9D3F125C31@microsoft.com... > Hi > > We are experiencing problems with some of our clients losing their > connection to our mapped drives. > We use offline files and what happens is that suddenly the Offline file > notification pops up with a message telling the user that they are working > offline. The connection to our Exchange server is still running and the > user > can use the internet as well. > If the users just right-click on the Offline notification and select > synchronize they get connected to the mapped drives again. > > This is a problem that occurs around once a week, we have around 40 > clients > and about 10-12 of them experience the problem. They are connected to > different network hardware so everything is pointning towards a software > problem. > > I found MS article KB884020 and have installed it on 4 of the computers > last > week but we haven't had the problem since but I am quit sure that it will > be > back. > > /Lasse I was recommended this utility http://www.sbsbpa.com/ Suggest run it and see if offloading is enabled. You may then care to disable it and see if the problem goes away Geoff
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