XP Home: Unable to go into hibernation mode - recurring problem

[Guest Mr. Low]

Hi,

 

Earlier my Pc was not able to go into Hbernation or Standby Mde.

 

The error message was “ The device driver for the ‘Communication Port (COM1)

devices is preventing the machine from hibernation. Please close all

application and try again. If problem persist, you may need to update the

driver.”

 

I uninstalled the the COM1 driver at the Device Manager and Scan for

hardware changes and let the system to reinstall it back. This has solved the

problem.

 

However when I run Check Disk or PC Doctor Scan at OEM website, the problem

recurs.

 

I need to repaet the same process to enable it for hibernation.

 

Is there anyway I could overcome this recurring problem once and for all ?

 

Perhaps I have downloaded some unsuitable drivers earlier on, can I

unsintall those drivers and how to locate them ?

 

 

Thanks

 

Low

 

 

 

 

 

 

 

 

--

A36B58K641

[Guest Gerry]

Re: XP Home: Unable to go into hibernation mode - recurring problem

 

What was the driver? What device does it relate to?

 

Using Microsoft to update third party drivers is not the best approach!

 

Please locate the Error Report in Event Viewer and post a copy.

 

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Mr. Low wrote:

> Hi,

>

> Earlier my Pc was not able to go into Hbernation or Standby Mde.

>

> The error message was " The device driver for the 'Communication

> Port (COM1) devices is preventing the machine from hibernation.

> Please close all application and try again. If problem persist, you

> may need to update the driver."

>

> I uninstalled the the COM1 driver at the Device Manager and Scan for

> hardware changes and let the system to reinstall it back. This has

> solved the problem.

>

> However when I run Check Disk or PC Doctor Scan at OEM website, the

> problem recurs.

>

> I need to repaet the same process to enable it for hibernation.

>

> Is there anyway I could overcome this recurring problem once and for

> all ?

>

> Perhaps I have downloaded some unsuitable drivers earlier on, can I

> unsintall those drivers and how to locate them ?

>

>

> Thanks

>

> Low

[Guest Mr. Low]

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Hello Gerry,

 

Here are two error reports extracted:

 

Thanks

 

Low

====================================================

Event Type: Error

Event Source: serenum

Event Category: None

Event ID: 43

Date: 5/19/2008

Time: 6:21:03 PM

User: N/A

Computer: LOWSK

Description:

The description for Event ID ( 43 ) in Source ( serenum ) cannot be found.

The local computer may not have the necessary registry information or message

DLL files to display messages from a remote computer. You may be able to use

the /AUXSOURCE= flag to retrieve this description; see Help and Support for

details. The following information is part of the event: .

Data:

0000: 16 00 00 00 01 00 c0 00 ......À.

0008: 00 00 00 00 2b 00 04 c0 ....+..À

0010: 05 00 03 00 56 00 00 c0 ....V..À

0018: 00 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

 

=====================================================

Event Type: Error

Event Source: Serial

Event Category: None

Event ID: 36

Date: 5/19/2008

Time: 6:21:56 PM

User: N/A

Computer: LOWSK

Description:

While validating that \Device\Serial0 was really a serial port, the contents

of the divisor latch register was identical to the interrupt enable and the

receive registers. The device is assumed not to be a serial port and will be

deleted.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 00 00 08 00 02 00 56 00 ......V.

0008: 00 00 00 00 24 00 06 c0 ....$..À

0010: 3e 00 00 00 00 00 00 00 >.......

0018: 00 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

0028: f8 03 00 00 00 00 00 00 ø.......

 

===================================================

 

 

--

A36B58K641

 

 

"Gerry" wrote:

> What was the driver? What device does it relate to?

>

> Using Microsoft to update third party drivers is not the best approach!

>

> Please locate the Error Report in Event Viewer and post a copy.

>

> You can access Event Viewer by selecting Start, Control Panel,

> Administrative Tools, and Event Viewer.

>

> A tip for posting copies of Error Reports! Run Event Viewer and double

> click on the error you want to copy. In the window, which appears is a

> button resembling two pages. Click the button and close Event

> Viewer.Now start your message (email) and do a paste into the body of

> the message. Make sure this is the first paste after exiting from

> Event Viewer.

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> Mr. Low wrote:

> > Hi,

> >

> > Earlier my Pc was not able to go into Hbernation or Standby Mde.

> >

> > The error message was " The device driver for the 'Communication

> > Port (COM1) devices is preventing the machine from hibernation.

> > Please close all application and try again. If problem persist, you

> > may need to update the driver."

> >

> > I uninstalled the the COM1 driver at the Device Manager and Scan for

> > hardware changes and let the system to reinstall it back. This has

> > solved the problem.

> >

> > However when I run Check Disk or PC Doctor Scan at OEM website, the

> > problem recurs.

> >

> > I need to repaet the same process to enable it for hibernation.

> >

> > Is there anyway I could overcome this recurring problem once and for

> > all ?

> >

> > Perhaps I have downloaded some unsuitable drivers earlier on, can I

> > unsintall those drivers and how to locate them ?

> >

> >

> > Thanks

> >

> > Low

>

>

>

[Guest Mr. Low]

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Hello Gerry,

 

I do not know the driver's name.

 

The device is Ports (COM & LPT)

 

Thanks

 

Low

 

--

A36B58K641

 

 

"Gerry" wrote:

> What was the driver? What device does it relate to?

>

> Using Microsoft to update third party drivers is not the best approach!

>

> Please locate the Error Report in Event Viewer and post a copy.

>

> You can access Event Viewer by selecting Start, Control Panel,

> Administrative Tools, and Event Viewer.

>

> A tip for posting copies of Error Reports! Run Event Viewer and double

> click on the error you want to copy. In the window, which appears is a

> button resembling two pages. Click the button and close Event

> Viewer.Now start your message (email) and do a paste into the body of

> the message. Make sure this is the first paste after exiting from

> Event Viewer.

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> Mr. Low wrote:

> > Hi,

> >

> > Earlier my Pc was not able to go into Hbernation or Standby Mde.

> >

> > The error message was " The device driver for the 'Communication

> > Port (COM1) devices is preventing the machine from hibernation.

> > Please close all application and try again. If problem persist, you

> > may need to update the driver."

> >

> > I uninstalled the the COM1 driver at the Device Manager and Scan for

> > hardware changes and let the system to reinstall it back. This has

> > solved the problem.

> >

> > However when I run Check Disk or PC Doctor Scan at OEM website, the

> > problem recurs.

> >

> > I need to repaet the same process to enable it for hibernation.

> >

> > Is there anyway I could overcome this recurring problem once and for

> > all ?

> >

> > Perhaps I have downloaded some unsuitable drivers earlier on, can I

> > unsintall those drivers and how to locate them ?

> >

> >

> > Thanks

> >

> > Low

>

>

>

[Guest Bob I]

Re: XP Home: Unable to go into hibernation mode - recurring problem

 

I think you may want to stop allowing the OEM website to do this to your PC.

 

Mr. Low wrote:

> Hi,

>

> Earlier my Pc was not able to go into Hbernation or Standby Mde.

>

> The error message was “ The device driver for the ‘Communication Port (COM1)

> devices is preventing the machine from hibernation. Please close all

> application and try again. If problem persist, you may need to update the

> driver.”

>

> I uninstalled the the COM1 driver at the Device Manager and Scan for

> hardware changes and let the system to reinstall it back. This has solved the

> problem.

>

> However when I run Check Disk or PC Doctor Scan at OEM website, the problem

> recurs.

>

> I need to repaet the same process to enable it for hibernation.

>

> Is there anyway I could overcome this recurring problem once and for all ?

>

> Perhaps I have downloaded some unsuitable drivers earlier on, can I

> unsintall those drivers and how to locate them ?

>

>

> Thanks

>

> Low

>

>

>

>

>

>

>

>

[Guest Gerry]

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Re: XP Home: Unable to go into hibernation mode - recurring proble

 

Low

 

Is this a Standalone or Networked computer? What exactly is your copy of

Windows XP? Home Edition, Professional or ?

 

What is your computer make and model? Is it a Dell?

 

Select Start, Control Panel, System, Hardware, Device Manager. Before

Ports (COM & LPT) you see a small + sign, which you need to click on to

expand the item. You should find at least COM1, COM2, and LPT1. What is

there? Is there a yellow question mark against one or more items? If

there is a yellow question mark right click on the Device and select

Properties. On the General tab you will see a box about the Device

Status -whate error code number is displayed?

 

Have you being trying to add a device such as a Printer, Scanner or

other harware peripheral.

 

Event ID: 36 produced this complicated comment, which has me struggling

to understand:

http://www.eventid.net/display.asp?eventid=36&eventno=1218&source=serial&phase=1

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Mr. Low wrote:

> Hello Gerry,

>

> I do not know the driver's name.

>

> The device is Ports (COM & LPT)

>

> Thanks

>

> Low

>

>

>> What was the driver? What device does it relate to?

>>

>> Using Microsoft to update third party drivers is not the best

>> approach!

>>

>> Please locate the Error Report in Event Viewer and post a copy.

>>

>> You can access Event Viewer by selecting Start, Control Panel,

>> Administrative Tools, and Event Viewer.

>>

>> A tip for posting copies of Error Reports! Run Event Viewer and

>> double click on the error you want to copy. In the window, which

>> appears is a button resembling two pages. Click the button and close

>> Event Viewer.Now start your message (email) and do a paste into the

>> body of the message. Make sure this is the first paste after exiting

>> from Event Viewer.

>>

>> --

>>

>>

>>

>> Hope this helps.

>>

>> Gerry

>> ~~~~

>> FCA

>> Stourport, England

>> Enquire, plan and execute

>> ~~~~~~~~~~~~~~~~~~~

>>

>> Mr. Low wrote:

>>> Hi,

>>>

>>> Earlier my Pc was not able to go into Hbernation or Standby Mde.

>>>

>>> The error message was " The device driver for the 'Communication

>>> Port (COM1) devices is preventing the machine from hibernation.

>>> Please close all application and try again. If problem persist, you

>>> may need to update the driver."

>>>

>>> I uninstalled the the COM1 driver at the Device Manager and Scan for

>>> hardware changes and let the system to reinstall it back. This has

>>> solved the problem.

>>>

>>> However when I run Check Disk or PC Doctor Scan at OEM website, the

>>> problem recurs.

>>>

>>> I need to repaet the same process to enable it for hibernation.

>>>

>>> Is there anyway I could overcome this recurring problem once and for

>>> all ?

>>>

>>> Perhaps I have downloaded some unsuitable drivers earlier on, can I

>>> unsintall those drivers and how to locate them ?

>>>

>>>

>>> Thanks

>>>

>>> Low