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Guest Tech 24
Posted

on the print server i recently installed the service pack 2 for Windows

Server 2003. After there are some network printers (HP laserjet 2300,2420

and 2430) that are going offline.. Trying to fix this, i deleted and

reinstall new drivers on the server and now i got this error being logged on

the applications logs.. do you know what does it mean and how can i fix it?

 

hanks,

 

 

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 10005

Date: 5/17/2008

Time: 1:33:15 PM

User: NT AUTHORITY\SYSTEM

Computer: computer

Description:

Product: 32 Bit HP BiDi Channel Components Installer -- The installer has

encountered an unexpected error installing this package.

This may indicate a problem with this package. The error code is 2203. The

arguments are: C:\WINDOWS\Installer\34b58.ipi, -2147024629,

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 7b 39 44 45 33 46 32 36 {9DE3F26

0008: 30 2d 42 38 38 45 2d 34 0-B88E-4

0010: 32 43 45 2d 39 30 45 37 2CE-90E7

0018: 2d 37 33 43 37 38 43 33 -73C78C3

0020: 37 44 39 35 45 7d 7D95E}

  • 1 month later...
Posted

RE: event id 10005 logged in applications logs

 

 

 

"Tech 24" wrote:

> on the print server i recently installed the service pack 2 for Windows

> Server 2003. After there are some network printers (HP laserjet 2300,2420

> and 2430) that are going offline.. Trying to fix this, i deleted and

> reinstall new drivers on the server and now i got this error being logged on

> the applications logs.. do you know what does it mean and how can i fix it?

>

> hanks,

>

>

> Event Type: Error

> Event Source: MsiInstaller

> Event Category: None

> Event ID: 10005

> Date: 5/17/2008

> Time: 1:33:15 PM

> User: NT AUTHORITY\SYSTEM

> Computer: computer

> Description:

> Product: 32 Bit HP BiDi Channel Components Installer -- The installer has

> encountered an unexpected error installing this package.

> This may indicate a problem with this package. The error code is 2203. The

> arguments are: C:\WINDOWS\Installer\34b58.ipi, -2147024629,

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 7b 39 44 45 33 46 32 36 {9DE3F26

> 0008: 30 2d 42 38 38 45 2d 34 0-B88E-4

> 0010: 32 43 45 2d 39 30 45 37 2CE-90E7

> 0018: 2d 37 33 43 37 38 43 33 -73C78C3

> 0020: 37 44 39 35 45 7d 7D95E}

>

>

 

 

This is a recent Issue and has to deal with HP Drivers

 

What you have happening is one of the drivers you download recently from HP

is doing this for me it was the HP4200 driver Version 61.074.561.43 (released

this may)

 

With a lot of digging I figured out the HP driver keeps trying to install

HPZBDI32.msi every time that driver is used.

 

The reason that is happening for some unknow reason HP put the HPZBDI32.msi

reference in the dependent file

 

If you remove the reference to the msi in the registry for that driver it

should stop trying to install that is my current work around and I have an

open ticket with HP I escalated yesterday

 

The best thing to do is a registry search on HPZBDI32.msi to see which

driver is causing the issue

 

The registry path is most likely

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\(driver)

 

Double click the dependent file and delete the text HPZBDI32.msi

  • 3 months later...
Guest Nicole Quan
Posted

event id 10005 logged in applications logs - ?

 

event id 10005 logged in applications logs - ?

 

Hello,

Did you get a solution from HP?

Guest Meinolf Weber
Posted

Re: event id 10005 logged in applications logs - ?

 

Re: event id 10005 logged in applications logs - ?

 

Hello Nicole,

 

To whom are you asking about what problem from HP?

 

Best regards

 

Meinolf Weber

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> Hello,

> Did you get a solution from HP?

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