Confused with Easynote tj65

[Aaroror]

This might be an incredibly stupid question but ive been using xp on an old warhorse for the past 6 years so im not used to windows 7. I just got a refurbed packard bell easynote tj65, turned it on and it installed a load of processes, only now its spent the last 6 hours with a bar saying process 31/31: clean patch please wait at the bottom of the dfesktop. Just wondered if anyone had any idea what this was and if its supposed to take so long, cheers.

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help.

I assume this is the first time you have turned the laptop on?

 

That sort of behaviour is not right, it shouldn't have done that at all, but being a refurbished machine a lot depends on what stage the operating system is at.

I have looked round and found Pixmania selling refurbished models like yours and having been looked at I would expect to see the operating system to either be a new instal OEM by the refurbishing people and needs to be activated, or that it has already been through the activation process. None of which should do what you describe.

 

Having said that have you shut it down and then restarted it and what happened then?

 

Where did you purchase the machine from and if a reputable dealer, at this moment if there are problems I would either take or send it back as there is possibly a problem with the operating system's original install.

Nev.

[Aaroror]

its actually the second time I've turned it on as I set a few things up before I got it for christmas, restarting its done nothing at all, its still at the bottom of the screen apparently going through some process, I got it from PcWorld so theyre fairly reputable. Its not caused any problems as far as i can tell theres just this annoying little bar all the time not doing a lot. The stuff it installed beforehand all seemed fairly normal, just looks like its got stuck. Funny thing is the bar stays over even when the screensaver comes up so i'm just confused, cheers mate anyway.

[Aaroror]

scratch that, restarted it for about the fourth time and its gone, my bad, nice one.

[Plastic Nev]

OK thanks for that, and glad it has sorted itself out eventually, don't hesitate to come back if any further problems.

Nev.