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Remote Desktop Connection Credentials


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Guest Gretchen Hembree
Posted

I have a few users that use Remote Desktop Connection to connect to our

Terminal Server (after a VPN connection is established.)

 

I have a Vista user that is asked for his user name and password directly

after hitting connect in RDC. After it then connects to the server he must

reenter it because he is actually connecting to a defferent machine (through

a drop down list.) I blamed this on a Vista issue and told him hopefully it

would be fixed with a Service Pack.

 

In the meantime I replaced my home machine with a XP pro and it works like

normal, not asking me for my username and password until I am at my server's

log on screen. However now I am looking at a different employee's home

laptop (XP Pro) and she is having the same issue as my Vista user.

 

I know the next question people are going to ask is what version of RDP am I

running. I can only vouch for the machine I am on now and it is 6.0. When

you look at the General Tab the Logon settings allow you to enter the comuter

name, but the User name is: {none} and below it says: You will be asked for

credentials when you connect.

 

Is this an easy fix or should I just tell these two users to just get over

being asked to enter their password twice? Thanks!

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Guest Terry R.
Posted

Re: Remote Desktop Connection Credentials

 

The date and time was 5/20/2008 10:25 AM, and on a whim, Gretchen

Hembree pounded out on the keyboard:

> I have a few users that use Remote Desktop Connection to connect to our

> Terminal Server (after a VPN connection is established.)

>

> I have a Vista user that is asked for his user name and password directly

> after hitting connect in RDC. After it then connects to the server he must

> reenter it because he is actually connecting to a defferent machine (through

> a drop down list.) I blamed this on a Vista issue and told him hopefully it

> would be fixed with a Service Pack.

>

> In the meantime I replaced my home machine with a XP pro and it works like

> normal, not asking me for my username and password until I am at my server's

> log on screen. However now I am looking at a different employee's home

> laptop (XP Pro) and she is having the same issue as my Vista user.

>

> I know the next question people are going to ask is what version of RDP am I

> running. I can only vouch for the machine I am on now and it is 6.0. When

> you look at the General Tab the Logon settings allow you to enter the comuter

> name, but the User name is: {none} and below it says: You will be asked for

> credentials when you connect.

>

> Is this an easy fix or should I just tell these two users to just get over

> being asked to enter their password twice? Thanks!

 

I have XP SP3 and it has changed from SP2. When I click the RDP icon,

the initial screen states "Computer" & "User name" (which doesn't have

an option, a change from SP2). If you click the Options button, on the

General tab, both are editable from there. You also have a checkbox to

allow the credentials to be saved. Are you stating that option in that

location for "User name" ISN'T an option?

 

--

Terry R.

 

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.

Guest Gretchen Hembree
Posted

Re: Remote Desktop Connection Credentials

 

Yes. When I initially click on RDP I only see computer with the IP address

already listed there. The user name doesn't show up. (It doesn't on my

personal machine either.) When I click options it brings up user name, but

next to it is {none} and that can't be altered.

 

I have figured out that is my user types the server they want\their user

name, it does allow them to bypass the requirement of entering thier user and

password twice. I am curious though as to why on these two machines (one XP

Pro SP2 and one Vista) the RDP requires user name and password entry even

before it connects to the server and why it doesn't on the others.

 

The main difference I have found is that the user name section on the intial

RDP (after hittting Options) is not alterable.

 

"Terry R." wrote:

> The date and time was 5/20/2008 10:25 AM, and on a whim, Gretchen

> Hembree pounded out on the keyboard:

>

> > I have a few users that use Remote Desktop Connection to connect to our

> > Terminal Server (after a VPN connection is established.)

> >

> > I have a Vista user that is asked for his user name and password directly

> > after hitting connect in RDC. After it then connects to the server he must

> > reenter it because he is actually connecting to a defferent machine (through

> > a drop down list.) I blamed this on a Vista issue and told him hopefully it

> > would be fixed with a Service Pack.

> >

> > In the meantime I replaced my home machine with a XP pro and it works like

> > normal, not asking me for my username and password until I am at my server's

> > log on screen. However now I am looking at a different employee's home

> > laptop (XP Pro) and she is having the same issue as my Vista user.

> >

> > I know the next question people are going to ask is what version of RDP am I

> > running. I can only vouch for the machine I am on now and it is 6.0. When

> > you look at the General Tab the Logon settings allow you to enter the comuter

> > name, but the User name is: {none} and below it says: You will be asked for

> > credentials when you connect.

> >

> > Is this an easy fix or should I just tell these two users to just get over

> > being asked to enter their password twice? Thanks!

>

> I have XP SP3 and it has changed from SP2. When I click the RDP icon,

> the initial screen states "Computer" & "User name" (which doesn't have

> an option, a change from SP2). If you click the Options button, on the

> General tab, both are editable from there. You also have a checkbox to

> allow the credentials to be saved. Are you stating that option in that

> location for "User name" ISN'T an option?

>

> --

> Terry R.

>

> ***Reply Note***

> Anti-spam measures are included in my email address.

> Delete NOSPAM from the email address after clicking Reply.

>

Guest Terry R.
Posted

Re: Remote Desktop Connection Credentials

 

The date and time was 5/20/2008 11:31 AM, and on a whim, Gretchen

Hembree pounded out on the keyboard:

>

>> The date and time was 5/20/2008 10:25 AM, and on a whim, Gretchen

>> Hembree pounded out on the keyboard:

>>

>>> I have a few users that use Remote Desktop Connection to connect to our

>>> Terminal Server (after a VPN connection is established.)

>>>

>>> I have a Vista user that is asked for his user name and password directly

>>> after hitting connect in RDC. After it then connects to the server he must

>>> reenter it because he is actually connecting to a defferent machine (through

>>> a drop down list.) I blamed this on a Vista issue and told him hopefully it

>>> would be fixed with a Service Pack.

>>>

>>> In the meantime I replaced my home machine with a XP pro and it works like

>>> normal, not asking me for my username and password until I am at my server's

>>> log on screen. However now I am looking at a different employee's home

>>> laptop (XP Pro) and she is having the same issue as my Vista user.

>>>

>>> I know the next question people are going to ask is what version of RDP am I

>>> running. I can only vouch for the machine I am on now and it is 6.0. When

>>> you look at the General Tab the Logon settings allow you to enter the comuter

>>> name, but the User name is: {none} and below it says: You will be asked for

>>> credentials when you connect.

>>>

>>> Is this an easy fix or should I just tell these two users to just get over

>>> being asked to enter their password twice? Thanks!

>>

>>

>> I have XP SP3 and it has changed from SP2. When I click the RDP icon,

>> the initial screen states "Computer" & "User name" (which doesn't have

>> an option, a change from SP2). If you click the Options button, on the

>> General tab, both are editable from there. You also have a checkbox to

>> allow the credentials to be saved. Are you stating that option in that

>> location for "User name" ISN'T an option?

>>

>>

> Yes. When I initially click on RDP I only see computer with the IP address

> already listed there. The user name doesn't show up. (It doesn't on my

> personal machine either.) When I click options it brings up user name, but

> next to it is {none} and that can't be altered.

>

> I have figured out that is my user types the server they want\their user

> name, it does allow them to bypass the requirement of entering thier user and

> password twice. I am curious though as to why on these two machines (one XP

> Pro SP2 and one Vista) the RDP requires user name and password entry even

> before it connects to the server and why it doesn't on the others.

>

> The main difference I have found is that the user name section on the intial

> RDP (after hittting Options) is not alterable.

 

 

On the two that have to be entered twice, can the credentials be saved

by checking the box? That should eliminate one set being entered.

 

Have you checked to see if a group policy was in effect? This is just

for passwords but you never know.

 

Start > Run > gpedit.msc > Computer Configuration > Administrative

Templates > Windows Components > Terminal Services > Client..Should be

set to "Not Configured" .

 

Also check the options under User Configuration > Administrative

Templates > Windows Components > Terminal Services to see if any of

those may have been changed.

 

 

--

Terry R.

 

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.


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