Can not locate an internet connection??

[indie]

Hello

 

Please help...

 

I have had a lap top for a year, and when I had a naff web dongle, I had no issue connecting to the internet

 

Dongle contract is gone, and I kind of miss it, but pointless paying out for one if your house/flat has a broadband connection (It's Virgin here)

 

I have a Mac, which scans and locates my broadband, I have a phone that can connect to the Broadband via Wifi. But I can not work out how I can connect on my lap top.

 

I have added it all etc, but I get this very annoying box come up saying it can not locate a connection. I am on Windows 7 (Was Vista but upgraded) and own a Dell Latitude D531

 

Any advice appreciated! http://www.flickr.com/photos/26186290@N08/5304631114/

[KenB]

Hi and welcome to Extreme Tech Support - Free PC Help

 

Start > Run ...type in ....devmgmt.msc .....ENTER

Click the + next to Network Adapters.

 

Are there any yellow exclamation marks ?

 

Is there a wifi device listed?

 

Is there a monitor icon bottom right of the screen ?

If so - right click > Connect to a network.

Can you see your network?

Try connecting.

 

Please answer all questions.

[indie]

I did all this and.....

 

Hi and welcome to 5 Star

 

Start > Run ...type in ....devmgmt.msc .....ENTER

Click the + next to Network Adapters.

 

Are there any yellow exclamation marks ?

 

Is there a wifi device listed?

 

Is there a monitor icon bottom right of the screen ?

If so - right click > Connect to a network.

Can you see your network?

Try connecting.

 

Please answer all questions.

 

No exclamations came up, No Wifi thing came up. There is a monitor, and it says Not Connected - Connections are available. When I click connect, it comes up connect to WAN Mini port, when I type in the password I can use on my mac and my phone, it says "Error connecting to broadband connection" Error 651: The Modem (or other connecting device) has reported an error.

 

Thank you in advance :-)

 

<a href="http://www.flickr.com/photos/26186290@N08/5304631114/" title="Darn connection... by , on Flickr"><img src="http://farm6.static.flickr.com/5048/5304631114_bb4737cce2.jpg" width="500" height="333" alt="Darn connection..." /></a>

 

<a href="http://www.flickr.com/photos/26186290@N08/5306458489/" title="After Run by on Flickr"><img src="http://farm6.static.flickr.com/5086/5306458489_a536881c9d.jpg" width="500" height="333" alt="After Run" /></a>

 

To protect you from spam I removed your email address.

RandyL

[indie]

Thank you RandyL :-)

[KenB]

No Wifi thing came up

You will not be able to connect wirelessly if there is no adapter showing in Device Manager.

 

You say that this is an upgrade from Vista to Win7.

Have you been able to connect with Win7 installed or has the problem arisen since ?

Did this machine have Vista as the original OS ?

 

Dell Wireless 1390 (802.11g), Dell Wireless 1490 (802.11a/g), Dell Wireless 1505 (802.11a/g/n)

These wireless options are listed here:

http://www.dell.com/downloads/global/products/latit/en/spec_latit_d531_en.pdf

 

I suspect this is a driver compatibility issue.