thin client printing issue

[Guest Taterbug]

I have two TS servers, each one is running server 2003 enterprize with sp2.

I have a thin client running w2k sp4 that has an hp laserjet 1000 installed.

The laserjet 1000 is hosted on a pc with xp sp2.

I can log onto a TS session on one server and print to the laserjet 1000.

When I log onto the other TS server, my print job fails to print.

No errors are shown on the TS server in event viewer. I can print to another

printer on the TS server that is an hp 1320.

I have played with the print processor setup on the TS server to match the

server that works correctly and still do not get a print.

I can try to print a test page directly from the TS server on the

redirected printer

(while the thin client is connected) and I show an error for the printer but

still no

errors thrown in event viewer.

I have tried changing drivers for the hp laserjet 1000 both on the thin

client machine and on the TS server. When I change drivers, the print job

goes away

but nothing prints.

I have gone into the TS terminal services configuration and made sure the

settings match the TS that works. I have also done gpedit.msc and made sure

the settings

are the same for both servers.

What am I missing?

[Guest Vera Noest [MVP]]

Re: thin client printing issue

 

The HP LJ1000 is not supported in a TS environment, which explains

the irratic behaviour that you see (work on some machines, not on

others, works for some users, not for others).

 

Documented here:

 

HP Printers Supported in Citrix MetaFrame Presentation and Terminal

Server Environments

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?

objectID=c00213455

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?VGF0ZXJidWc=?= <Taterbug@discussions.microsoft.com>

wrote on 20 maj 2008 in

microsoft.public.windows.terminal_services:

> I have two TS servers, each one is running server 2003

> enterprize with sp2. I have a thin client running w2k sp4 that

> has an hp laserjet 1000 installed. The laserjet 1000 is hosted

> on a pc with xp sp2. I can log onto a TS session on one server

> and print to the laserjet 1000. When I log onto the other TS

> server, my print job fails to print. No errors are shown on the

> TS server in event viewer. I can print to another printer on the

> TS server that is an hp 1320.

> I have played with the print processor setup on the TS server

> to match the

> server that works correctly and still do not get a print.

> I can try to print a test page directly from the TS server on

> the

> redirected printer

> (while the thin client is connected) and I show an error for the

> printer but still no

> errors thrown in event viewer.

> I have tried changing drivers for the hp laserjet 1000 both on

> the thin

> client machine and on the TS server. When I change drivers, the

> print job goes away

> but nothing prints.

> I have gone into the TS terminal services configuration and

> made sure the

> settings match the TS that works. I have also done gpedit.msc

> and made sure the settings

> are the same for both servers.

> What am I missing?