Re: Device Manager

[Guest Robert Aldwinckle]

Re: Device Manager

 

(cross-post added to XP General)

"Brian" <Brian@discussions.microsoft.com> wrote in message

news:D90D4E68-3AFC-49EF-89FF-2D9A8C1A2F6B@microsoft.com...

>I just installed service pack 3 for Windows XP professional and when I show

> the device manager my screen goes blank nothing shows up (like what has been

> installed or working correctly can anyone help.

 

 

Most likely you have some third-party customization in your Control Panel

that isn't compatible with XPsp3.

 

Just to be clear about your symptom. Does it still occur if you open Device Manager

directly? (E.g. use Run... devmgmt.msc )

 

FWIW what I would try to do is run ProcMon to get some clues about

what is loading when you try that.

 

Alternatively see if you can avoid the symptom by booting in VGA mode.

E.g. find a boot choice which shows /basevideo in its OS Load Options

(as shown by bootcfg). Or make one which does that using that tool. ; )

 

BTW MUC is not the best newsgroup to try to diagnose such symptoms in. ; )

Cross-posting to XP General.

 

 

HTH

 

Robert Aldwinckle

---

[Guest MowGreen [MVP]]

Re: Device Manager

 

Re: Device Manager

 

Were any Norton 'products' actively monitoring the system when SP3 was

being applied ? If the answer is yes, then see the post by MRFREEZE61

made 07 May 2008, 11:01 PM UTC here:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3307387&SiteID=17

 

 

MowGreen [MVP 2003-2008]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Robert Aldwinckle wrote:

> (cross-post added to XP General)

> "Brian" <Brian@discussions.microsoft.com> wrote in message

> news:D90D4E68-3AFC-49EF-89FF-2D9A8C1A2F6B@microsoft.com...

>

>>I just installed service pack 3 for Windows XP professional and when I show

>>the device manager my screen goes blank nothing shows up (like what has been

>>installed or working correctly can anyone help.

>

>

>

> Most likely you have some third-party customization in your Control Panel

> that isn't compatible with XPsp3.

>

> Just to be clear about your symptom. Does it still occur if you open Device Manager

> directly? (E.g. use Run... devmgmt.msc )

>

> FWIW what I would try to do is run ProcMon to get some clues about

> what is loading when you try that.

>

> Alternatively see if you can avoid the symptom by booting in VGA mode.

> E.g. find a boot choice which shows /basevideo in its OS Load Options

> (as shown by bootcfg). Or make one which does that using that tool. ; )

>

> BTW MUC is not the best newsgroup to try to diagnose such symptoms in. ; )

> Cross-posting to XP General.

>

>

> HTH

>

> Robert Aldwinckle

> ---

>

>