Offline Folder Sync issue

[Guest Benny Van]

Hello All,

 

I got a quick question: I setup up my Documents sync with a server

shared folder, I use to be able use the offline files when I left the

office. However today, when I used a public connection at Star Bucks,

I found all the items in my Documents lost, which made sense since I

am totally off the local network, I then went back to office and did a

sync at logon, it went pretty fast, then I logged off, it took a while

to sync again, since my sync was setup at both log on and off. Then I

went home and found that my Documents contains all the folders there,

which is a kind of improvement, but no files in the folder.

 

Don't know why, any one could explain this?

 

Thanks a lot,

 

Sincerely,

Ben

[Guest Terry R.]

Re: Offline Folder Sync issue

 

The date and time was 5/21/2008 8:33 PM, and on a whim, Benny Van

pounded out on the keyboard:

> Hello All,

>

> I got a quick question: I setup up my Documents sync with a server

> shared folder, I use to be able use the offline files when I left the

> office. However today, when I used a public connection at Star Bucks,

> I found all the items in my Documents lost, which made sense since I

> am totally off the local network, I then went back to office and did a

> sync at logon, it went pretty fast, then I logged off, it took a while

> to sync again, since my sync was setup at both log on and off. Then I

> went home and found that my Documents contains all the folders there,

> which is a kind of improvement, but no files in the folder.

>

> Don't know why, any one could explain this?

>

> Thanks a lot,

>

> Sincerely,

> Ben

 

Hi Ben,

 

Are your "My Documents" target set to a network drive, and Offline

Folders are enabled? Were there any errors in the console when it was

syncing? Was the server changed? You can re-initialize the Offline

Folder cache by holding down Shift-Ctrl and clicking the Delete files

button in the config page of OF. It doesn't delete files when holding

down Shift-Ctrl. Give that a try and see if it doesn't help.

 

 

--

Terry R.

 

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