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Posted

I have desktop DELL Pentium 4 Intel with Window proffesional XP OP.

When I start Windows message appears:

- critical error damaged hard drive clusters detcted. Private data is at risk

and I cannot open Internet Browser and most programs.

Please, help!!

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Posted (edited)

Go to > computer > Then, right click on the drive you wish to scan for errors and select Properties > Now click the Tools menu, then Check Now under the error-checking section,

 

in the next windows check both boxes and click start then shedule disk check then you will need to restart your computer and wait till it finishes.

 

let us know how it goes.

 

WAIT!

 

sorry this is for XP below;

 

Step One: Click Start, select Run

 

Step Two: In the box, type cmd

 

Step Three: Click Ok

 

Step Four: Run the chkdsk utility by typing in the following command:

 

chkdsk c:

 

..or

 

chkdsk c: /f /r

Edited by bugsy_

"It takes an intelligent fool to make things bigger and more complex...... It takes a touch of genius to move in the opposite direction"

 

 

Posted

hello, there... thank you for respond, but unfortunately it doesn't help... after I follow you recomendation, the chkdsk doesn't start...instead appears message:

'The type of the file system is NTPS. Cannot lock current drive'

When I try to open Internet Browser, appears a new message: 'RAM memory usage5 is critically high. RAM memory failure.'...:-(

Posted

Ok seems to me you have a virus of some sort, i suggest you download and install MalwareBytes and run deep scan in safemode.. and wait there.

 

and just wait for further advice from a malware specialist

"It takes an intelligent fool to make things bigger and more complex...... It takes a touch of genius to move in the opposite direction"

 

 

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