Up-grade to XP SP3

[Guest Laura]

I have up-graded three computers to SP3 without any serious problems.

However, my eldest son who lives away from home has a problem with his

laptop. His laptop machine, presently with XP SP2, got half way through the

installation phase when he got a BSOD with a message that a problem had

occurred and that he should re-boot. When he managed to re-boot the machine

it was automatically returned to SP2.

 

I believe his problem stems from lack of HD space. His laptop only has 40

GB HD and I know he has hundreds of photographs stored on the HD.

 

The SP3 download is quoted at 66.9 MB but how much hard disk space is

required to perform the upgrade?

 

Laura

[Guest Flash999]

RE: Up-grade to XP SP3

 

Laura,

 

Go to link below:

 

The hard disk space requirements for Windows XP Service Pack 3

Discusses the hard disk space requirements for installing Windows XP Service

Pack 3 (SP3)

(For a PC on which Windows XP is already installed)

 

http://support.microsoft.com/kb/947311/en-us

 

 

"Laura" wrote:

> I have up-graded three computers to SP3 without any serious problems.

> However, my eldest son who lives away from home has a problem with his

> laptop. His laptop machine, presently with XP SP2, got half way through the

> installation phase when he got a BSOD with a message that a problem had

> occurred and that he should re-boot. When he managed to re-boot the machine

> it was automatically returned to SP2.

>

> I believe his problem stems from lack of HD space. His laptop only has 40

> GB HD and I know he has hundreds of photographs stored on the HD.

>

> The SP3 download is quoted at 66.9 MB but how much hard disk space is

> required to perform the upgrade?

>

> Laura

>

>

>

[Guest Michael T.]

Re: Up-grade to XP SP3

 

"Laura" <anomynous@discussions.microsoft.com> wrote:

> His laptop machine, presently with XP SP2, got half way through the

> installation phase when he got a BSOD with a message that a problem had

> occurred and that he should re-boot.

 

I just installed SP3 on a computer with a 40 GB hard drive. So unless he is

using most of this capacity he should be OK.

 

If this happens again, ask him to write down the exact details of the BSOD

error message (if possible). Sometimes this screen only displays for a brief

period of time.

 

He may also want to run Windows Update and Disk Cleanup first. Then disable

any anti-virus and firewall applications - including Microsoft's Windows

Defender.

 

I would also suggest he peruse this Microsoft site about SP3.

http://support.microsoft.com/kb/832671

[Guest Laura]

Re: Up-grade to XP SP3

 

Hi Michael,

As I understand, when the computer completed the download he was asked to

stop all other software programmes. Whereupon, he went off-line and stopped

all Firewall, Anti-virus & Anti-spam programmes. When he got the BSOD, he

could not reboot with any of the normal procedures he had to resort to

removing the battery and un-plugging the power source. However, I have

asked him to make a handwritten copy of the error message if it occurs the

next time he tries to up-grade.

Laura

 

"Michael T." <anonymous@sbcglobal.net> wrote in message

news:XeiZj.18$Ri.0@flpi146.ffdc.sbc.com...

> "Laura" <anomynous@discussions.microsoft.com> wrote:

>> His laptop machine, presently with XP SP2, got half way through the

>> installation phase when he got a BSOD with a message that a problem had

>> occurred and that he should re-boot.

>

> I just installed SP3 on a computer with a 40 GB hard drive. So unless he

> is using most of this capacity he should be OK.

>

> If this happens again, ask him to write down the exact details of the BSOD

> error message (if possible). Sometimes this screen only displays for a

> brief period of time.

>

> He may also want to run Windows Update and Disk Cleanup first. Then

> disable any anti-virus and firewall applications - including Microsoft's

> Windows Defender.

>

> I would also suggest he peruse this Microsoft site about SP3.

> http://support.microsoft.com/kb/832671

>

>