Windows Udates HELP!!!!

[Guest shawndiaz]

Okay, this is an easy one.....

 

Windows Updates gives the famous 0x800A0046 error

 

So I go and start the process of stopping the windows update services

through CMD

 

First one : net stop wuauserv

 

System Error 5

 

Access is denied

 

Anyone?

--

Horsepower

[Guest Pegasus \(MVP\)]

Re: Windows Udates HELP!!!!

 

 

"shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

news:ED252ACF-1173-42C7-9750-7C4EFEB8C08E@microsoft.com...

> Okay, this is an easy one.....

>

> Windows Updates gives the famous 0x800A0046 error

>

> So I go and start the process of stopping the windows update services

> through CMD

>

> First one : net stop wuauserv

>

> System Error 5

>

> Access is denied

>

> Anyone?

> --

> Horsepower

 

You need some horsepower if you want to execute this

command, e.g. in the form of logging on as Administrator.

[Guest shawndiaz]

Re: Windows Udates HELP!!!!

 

I am logged on as administrator. One more thing, Automatic Updates in

Servcies doesn't have any option to start or stop. It's blank. Selecting

properties gives me the Error 5: Access Denied again.

--

Horsepower

 

 

"Pegasus (MVP)" wrote:

>

> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

> news:ED252ACF-1173-42C7-9750-7C4EFEB8C08E@microsoft.com...

> > Okay, this is an easy one.....

> >

> > Windows Updates gives the famous 0x800A0046 error

> >

> > So I go and start the process of stopping the windows update services

> > through CMD

> >

> > First one : net stop wuauserv

> >

> > System Error 5

> >

> > Access is denied

> >

> > Anyone?

> > --

> > Horsepower

>

> You need some horsepower if you want to execute this

> command, e.g. in the form of logging on as Administrator.

>

>

>

[Guest Pegasus \(MVP\)]

Re: Windows Udates HELP!!!!

 

I suspect you have some corrupted data in the registry key that

controls the Automatic Update facility, or that the permissions

on that key are too restrictive. What data is corrupted I have no

way of knowing - here is the key as I found it on my own

machine. I suggest you export your own key in NT4 format, then

use fc.exe to compare your file with the data below.

 

REGEDIT4

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

"Type"=dword:00000020

"Start"=dword:00000002

"ErrorControl"=dword:00000001

"ImagePath"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,33,\

32,5c,73,76,63,68,6f,73,74,2e,65,78,65,20,2d,6b,20,6e,65,74,73,76,63,73,00

"DisplayName"="Automatic Updates"

"ObjectName"="LocalSystem"

"Description"="Enables the download and installation of critical Windows

updates. If the service is disabled, the operating system can be manually

updated at the Windows Update Web site."

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

"ServiceDll"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,53,79,73,74,65,6d,33,32,\

5c,77,75,61,75,73,65,72,76,2e,64,6c,6c,00

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\

00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\

00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\

05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\

00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\

00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum]

"0"="Root\\LEGACY_WUAUSERV\\0000"

"Count"=dword:00000001

"NextInstance"=dword:00000001

 

 

"shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

news:6DA869D2-7370-4DCF-9C1E-E7AFC1F41E3E@microsoft.com...

>I am logged on as administrator. One more thing, Automatic Updates in

> Servcies doesn't have any option to start or stop. It's blank. Selecting

> properties gives me the Error 5: Access Denied again.

> --

> Horsepower

>

>

> "Pegasus (MVP)" wrote:

>

>>

>> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

>> news:ED252ACF-1173-42C7-9750-7C4EFEB8C08E@microsoft.com...

>> > Okay, this is an easy one.....

>> >

>> > Windows Updates gives the famous 0x800A0046 error

>> >

>> > So I go and start the process of stopping the windows update services

>> > through CMD

>> >

>> > First one : net stop wuauserv

>> >

>> > System Error 5

>> >

>> > Access is denied

>> >

>> > Anyone?

>> > --

>> > Horsepower

>>

>> You need some horsepower if you want to execute this

>> command, e.g. in the form of logging on as Administrator.

>>

>>

>>

[Guest shawndiaz]

Re: Windows Udates HELP!!!!

 

Mine matches all of that except for the Security portion. The usre's machine

doesn't have as much there.

--

Horsepower

 

 

"Pegasus (MVP)" wrote:

> I suspect you have some corrupted data in the registry key that

> controls the Automatic Update facility, or that the permissions

> on that key are too restrictive. What data is corrupted I have no

> way of knowing - here is the key as I found it on my own

> machine. I suggest you export your own key in NT4 format, then

> use fc.exe to compare your file with the data below.

>

> REGEDIT4

>

> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

> "Type"=dword:00000020

> "Start"=dword:00000002

> "ErrorControl"=dword:00000001

> "ImagePath"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,33,\

> 32,5c,73,76,63,68,6f,73,74,2e,65,78,65,20,2d,6b,20,6e,65,74,73,76,63,73,00

> "DisplayName"="Automatic Updates"

> "ObjectName"="LocalSystem"

> "Description"="Enables the download and installation of critical Windows

> updates. If the service is disabled, the operating system can be manually

> updated at the Windows Update Web site."

>

> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

> "ServiceDll"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,53,79,73,74,65,6d,33,32,\

> 5c,77,75,61,75,73,65,72,76,2e,64,6c,6c,00

>

> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

> "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\

> 00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\

> 00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\

> 05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

> 20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\

> 00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\

> 00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

>

> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum]

> "0"="Root\\LEGACY_WUAUSERV\\0000"

> "Count"=dword:00000001

> "NextInstance"=dword:00000001

>

>

> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

> news:6DA869D2-7370-4DCF-9C1E-E7AFC1F41E3E@microsoft.com...

> >I am logged on as administrator. One more thing, Automatic Updates in

> > Servcies doesn't have any option to start or stop. It's blank. Selecting

> > properties gives me the Error 5: Access Denied again.

> > --

> > Horsepower

> >

> >

> > "Pegasus (MVP)" wrote:

> >

> >>

> >> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

> >> news:ED252ACF-1173-42C7-9750-7C4EFEB8C08E@microsoft.com...

> >> > Okay, this is an easy one.....

> >> >

> >> > Windows Updates gives the famous 0x800A0046 error

> >> >

> >> > So I go and start the process of stopping the windows update services

> >> > through CMD

> >> >

> >> > First one : net stop wuauserv

> >> >

> >> > System Error 5

> >> >

> >> > Access is denied

> >> >

> >> > Anyone?

> >> > --

> >> > Horsepower

> >>

> >> You need some horsepower if you want to execute this

> >> command, e.g. in the form of logging on as Administrator.

> >>

> >>

> >>

>

>

>

[Guest Pegasus \(MVP\)]

Re: Windows Udates HELP!!!!

 

Create a Restore Point, then import my settings, reboot and

see what happens!

 

"shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

news:3D8044FA-6C84-46CD-99E5-22D093E02912@microsoft.com...

> Mine matches all of that except for the Security portion. The usre's

> machine

> doesn't have as much there.

> --

> Horsepower

>

>

> "Pegasus (MVP)" wrote:

>

>> I suspect you have some corrupted data in the registry key that

>> controls the Automatic Update facility, or that the permissions

>> on that key are too restrictive. What data is corrupted I have no

>> way of knowing - here is the key as I found it on my own

>> machine. I suggest you export your own key in NT4 format, then

>> use fc.exe to compare your file with the data below.

>>

>> REGEDIT4

>>

>> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

>> "Type"=dword:00000020

>> "Start"=dword:00000002

>> "ErrorControl"=dword:00000001

>> "ImagePath"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,33,\

>>

>> 32,5c,73,76,63,68,6f,73,74,2e,65,78,65,20,2d,6b,20,6e,65,74,73,76,63,73,00

>> "DisplayName"="Automatic Updates"

>> "ObjectName"="LocalSystem"

>> "Description"="Enables the download and installation of critical Windows

>> updates. If the service is disabled, the operating system can be manually

>> updated at the Windows Update Web site."

>>

>> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

>> "ServiceDll"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,53,79,73,74,65,6d,33,32,\

>> 5c,77,75,61,75,73,65,72,76,2e,64,6c,6c,00

>>

>> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

>> "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\

>>

>> 00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\

>>

>> 00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\

>>

>> 05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

>>

>> 20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\

>>

>> 00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\

>> 00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

>>

>> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum]

>> "0"="Root\\LEGACY_WUAUSERV\\0000"

>> "Count"=dword:00000001

>> "NextInstance"=dword:00000001

>>

>>

>> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

>> news:6DA869D2-7370-4DCF-9C1E-E7AFC1F41E3E@microsoft.com...

>> >I am logged on as administrator. One more thing, Automatic Updates in

>> > Servcies doesn't have any option to start or stop. It's blank.

>> > Selecting

>> > properties gives me the Error 5: Access Denied again.

>> > --

>> > Horsepower

>> >

>> >

>> > "Pegasus (MVP)" wrote:

>> >

>> >>

>> >> "shawndiaz" <shawndiaz@discussions.microsoft.com> wrote in message

>> >> news:ED252ACF-1173-42C7-9750-7C4EFEB8C08E@microsoft.com...

>> >> > Okay, this is an easy one.....

>> >> >

>> >> > Windows Updates gives the famous 0x800A0046 error

>> >> >

>> >> > So I go and start the process of stopping the windows update

>> >> > services

>> >> > through CMD

>> >> >

>> >> > First one : net stop wuauserv

>> >> >

>> >> > System Error 5

>> >> >

>> >> > Access is denied

>> >> >

>> >> > Anyone?

>> >> > --

>> >> > Horsepower

>> >>

>> >> You need some horsepower if you want to execute this

>> >> command, e.g. in the form of logging on as Administrator.

>> >>

>> >>

>> >>

>>

>>

>>

[Guest PA Bear [MS MVP]]

Re: Windows Udates HELP!!!!

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

--

~Robear Dyer (PA Bear), working offline

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

shawndiaz wrote:

> Okay, this is an easy one.....

>

> Windows Updates gives the famous 0x800A0046 error

>

> So I go and start the process of stopping the windows update services

> through CMD

>

> First one : net stop wuauserv

>

> System Error 5

>

> Access is denied

>

> Anyone?