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XP Pro fails to activate (MSG 32777)


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Guest Rene Brehmer
Posted

We have an old Compaq Presario SR1010NX that came with Windows XP Home. To

make it work with our DC I installed Windows XP Pro Upgrade on it, but the

Windows Activation fails after that.

 

I tried deleting the installation and installing the Pro Upgrade alone, but

it still has the same issue. Internet works though, and I've tried

connecting it straight to the router with no change. I cannot connect it

straight to the modem because that would require me to take the entire

company offline in the process.

 

The error message has # 32777 and says it cannot reach the authentication

server. I've tried over several days, and it's still not working.

--

Rene Brehmer

IT Technician

 

North Hill Inn

http://www.northhillinn.com

  • Replies 8
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Guest smlunatick
Posted

Re: XP Pro fails to activate (MSG 32777)

 

On May 22, 12:51 pm, Rene Brehmer <r...@metalbunny.net> wrote:

> We have an old Compaq Presario SR1010NX that came with Windows XP Home. To

> make it work with our DC I installed Windows XP Pro Upgrade on it, but the

> Windows Activation fails after that.

>

> I tried deleting the installation and installing the Pro Upgrade alone, but

> it still has the same issue. Internet works though, and I've tried

> connecting it straight to the router with no change. I cannot connect it

> straight to the modem because that would require me to take the entire

> company offline in the process.

>

> The error message has # 32777 and says it cannot reach the authentication

> server. I've tried over several days, and it's still not working.

> --

> Rene Brehmer

> IT Technician

>

> North Hill Innhttp://www.northhillinn.com

 

Have you tried to follow the product activation by phone?

Guest Rene Brehmer
Posted

Re: XP Pro fails to activate (MSG 32777)

 

On Thu, 22 May 2008 10:19:33 -0700 (PDT), smlunatick wrote:

>> The error message has # 32777 and says it cannot reach the authentication

>> server. I've tried over several days, and it's still not working.

>

> Have you tried to follow the product activation by phone?

 

I haven't had time yet... was hoping this would indicate a different

problem that just didn't show for any of the other computers.

 

 

--

Rene Brehmer

IT Technician

 

North Hill Inn

http://www.northhillinn.com

Guest PuDiTiNu
Posted

RE: XP Pro fails to activate (MSG 32777)

 

Rene, I'm Going Through This at the Moment. They Tell Me It's Because of the

Hardware ID, and the software license. YOU NEED TO PURCHASE ANOTHER LICENSE.

Or a new disc. Not like the old days where you can just install the same disc

on several PC's. Crazy huh.

 

"Rene Brehmer" wrote:

> We have an old Compaq Presario SR1010NX that came with Windows XP Home. To

> make it work with our DC I installed Windows XP Pro Upgrade on it, but the

> Windows Activation fails after that.

>

> I tried deleting the installation and installing the Pro Upgrade alone, but

> it still has the same issue. Internet works though, and I've tried

> connecting it straight to the router with no change. I cannot connect it

> straight to the modem because that would require me to take the entire

> company offline in the process.

>

> The error message has # 32777 and says it cannot reach the authentication

> server. I've tried over several days, and it's still not working.

> --

> Rene Brehmer

> IT Technician

>

> North Hill Inn

> http://www.northhillinn.com

>

Guest PuDiTiNu
Posted

Re: XP Pro fails to activate (MSG 32777)

 

SM, I've just tried to install my disc on a computor I built, Connected to

this connection I'm on now, I got the same thing, I called to activate it

over the phone. Evidently, if your disc is loaded on another PC, You have to

purchase another license from Microsoft to be able to activate it. I'd say to

activate it on a different PC, I'd tell them your PC you had it on died, and

the one you want to activate is your new one. But if you tell them it's a

second PC, They will make you buy another product key.

 

"smlunatick" wrote:

> On May 22, 12:51 pm, Rene Brehmer <r...@metalbunny.net> wrote:

> > We have an old Compaq Presario SR1010NX that came with Windows XP Home. To

> > make it work with our DC I installed Windows XP Pro Upgrade on it, but the

> > Windows Activation fails after that.

> >

> > I tried deleting the installation and installing the Pro Upgrade alone, but

> > it still has the same issue. Internet works though, and I've tried

> > connecting it straight to the router with no change. I cannot connect it

> > straight to the modem because that would require me to take the entire

> > company offline in the process.

> >

> > The error message has # 32777 and says it cannot reach the authentication

> > server. I've tried over several days, and it's still not working.

> > --

> > Rene Brehmer

> > IT Technician

> >

> > North Hill Innhttp://www.northhillinn.com

>

> Have you tried to follow the product activation by phone?

>

Guest PuDiTiNu
Posted

Re: XP Pro fails to activate (MSG 32777)

 

If that disc has been installed on another PC, You will have to Activate over

the phone, and be prepared to purchase a license for each PC you have it on.

Or you can tell them it's the only one you have, and the other one crapped

out. I thought you had a 3 PC limit. Evidently, Microsoft changed that

Policy.

 

"Rene Brehmer" wrote:

> On Thu, 22 May 2008 10:19:33 -0700 (PDT), smlunatick wrote:

>

> >> The error message has # 32777 and says it cannot reach the authentication

> >> server. I've tried over several days, and it's still not working.

> >

> > Have you tried to follow the product activation by phone?

>

> I haven't had time yet... was hoping this would indicate a different

> problem that just didn't show for any of the other computers.

>

>

> --

> Rene Brehmer

> IT Technician

>

> North Hill Inn

> http://www.northhillinn.com

>

Guest PD43
Posted

Re: XP Pro fails to activate (MSG 32777)

 

PuDiTiNu <puditinu@yahoo.com> wrote:

>If that disc has been installed on another PC, You will have to Activate over

>the phone, and be prepared to purchase a license for each PC you have it on.

>Or you can tell them it's the only one you have, and the other one crapped

>out. I thought you had a 3 PC limit. Evidently, Microsoft changed that

>Policy.

 

It never had such a policy, except in your wildest imagination.

Guest PD43
Posted

Re: XP Pro fails to activate (MSG 32777)

 

PuDiTiNu <puditinu@yahoo.com> wrote:

>Not like the old days where you can just install the same disc

>on several PC's. Crazy huh.

 

Yeah, it's crazy. Imagine Microsoft wanting to stop pirating... such

audacity!

Guest Rene Brehmer
Posted

Re: XP Pro fails to activate (MSG 32777)

 

I'll try not to be rude, but you didn't actually read my post, did you? It

fails with the message that it cannot reach the authentication server. Not

the "Failed to Activate Windows, please call ... blablabla". If it was the

case, then I'd know I had used the wrong key. But in this case, it seems to

be a communication error. Thing is that it fails as soon as I click the

damn button.

 

On the same line, Symantec LiveUpdate fails and says it can't find its

update server either... I have 17 other computers running off the same

Internet connection, so I know it can't be a router issue...

 

On Thu, 22 May 2008 22:12:01 -0700, PuDiTiNu wrote:

> Rene, I'm Going Through This at the Moment. They Tell Me It's Because of the

> Hardware ID, and the software license. YOU NEED TO PURCHASE ANOTHER LICENSE.

> Or a new disc. Not like the old days where you can just install the same disc

> on several PC's. Crazy huh.

>

> "Rene Brehmer" wrote:

>

>> We have an old Compaq Presario SR1010NX that came with Windows XP Home. To

>> make it work with our DC I installed Windows XP Pro Upgrade on it, but the

>> Windows Activation fails after that.

>>

>> I tried deleting the installation and installing the Pro Upgrade alone, but

>> it still has the same issue. Internet works though, and I've tried

>> connecting it straight to the router with no change. I cannot connect it

>> straight to the modem because that would require me to take the entire

>> company offline in the process.

>>

>> The error message has # 32777 and says it cannot reach the authentication

>> server. I've tried over several days, and it's still not working.

 

 

--

Rene Brehmer

IT Technician

 

North Hill Inn

http://www.northhillinn.com


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