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Posted

I am trying to sort a pc out that i lent to my niece, it come back with viruses and spyware which i have successfully removed (checked with many scans etc).

 

The main problem seems to be that 9/10 windows that i open freeze and i get the "not responding" message. I keep getting a message about not enough memory but its hardly got anything on it. I have noticed in device manager that RAID controller is disabled, could this be the problem?

 

Thanks for any help.

 

lisa

 

The pc is a 220 Emachines (thats all i can find)

running windows xp

antivirus: Avast free edition & Spybot

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Posted
how much memory is in the pc and how much vurtial memory is set. right click on my computer and it should say there how much mem is on the system, also do an online scan to double check on virusses. try this one : http://www.trendmicro.com/housecall . hope this helps

 

 

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  • 2 weeks later...
Posted

Hi, thanks for replying. Still having probs but not been online due to Virgin cutting us off by mistake!

 

Right.........it says

 

96 MB RAM

Virtual memory is set to 246

 

I have done countless virus scans including the one you suggested and its clean. Also run Adaware and spybot and both clean. In MSCONFIG i noticed that the viruses that were successfully removed are listed in the start up list but ARE disabled. These are not pick up by scans now, but thought i'd mention it.

 

Also pc seems fine when its been on for a good while. At start up its a good hour before i can acces any folders, internet etc.

 

Any help is very much appreciated.

 

Lisa

Posted

Forget the raid controler. 96MB is not enough for xp. You need 512 or more with all xp service packs loaded. I bet the hard disk light is on solid for 30 mins as the poor thing tries to boot. Get a memory upgrade and you should be ok.

 

Dave

Never ascribe to malice that which can be adequately explained by stupidity

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