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Guest Heather
Posted

During a recent xp service pack 3 update my desktop crashed and the only

remedy was to reinstall the service pack 2 os. Evidently I don't have the

drivers and utilities cd so tech support recommended I burn one from the

internet -- except that I can't find it. I can only find where to download it

to floppy. I am on a vista os laptop with no floppy drive. I really really

need the desktop so any advice would be appreciated.

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Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> During a recent xp service pack 3 update my desktop crashed and the only

> remedy was to reinstall the service pack 2 os. Evidently I don't have the

> drivers and utilities cd so tech support recommended I burn one from the

> internet -- except that I can't find it. I can only find where to download it

> to floppy. I am on a vista os laptop with no floppy drive. I really really

> need the desktop so any advice would be appreciated.

>

 

What kind of file are you downloading.

ISO, EXE, ZIP, what?

Guest Heather
Posted

Re: drivers

 

"Big Al" wrote: What kind of file are you downloading. ISO, EXE, ZIP, what?

 

I don't know. What I want to do is burn the xp service pack 2 drivers and

utilities cd from the internet onto a cd on this computer and go install it

on my desktop.

Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> "Big Al" wrote: What kind of file are you downloading. ISO, EXE, ZIP, what?

>

> I don't know. What I want to do is burn the xp service pack 2 drivers and

> utilities cd from the internet onto a cd on this computer and go install it

> on my desktop.

 

Look on your menu. Then look at the add/remove option in the control panel.

See if there is a Roxio, Nero, Ahead, or Sonic software.

This is YOUR pc. You should know what software you have. We can only

guess.

 

All else fails you can download a free cd burning program.

Google 'free cd burning software' for more ideas.

This is the first on my list.

http://cdburnerxp.se/

But I've never used it. I use Nero.

Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> "Big Al" wrote: What kind of file are you downloading. ISO, EXE, ZIP, what?

>

> I don't know. What I want to do is burn the xp service pack 2 drivers and

> utilities cd from the internet onto a cd on this computer and go install it

> on my desktop.

 

I know what you want to do, great idea, and you should, but the file

type makes a difference especially if its an ISO!!

 

When you download something (a file) and save it, lets say to the

desktop. What kind of file extension does it have? You have to know.

You have it on your PC. Use explorer and look at it. The web site

should even tell you what you are downloading, especially MS.

Guest Heather
Posted

Re: drivers

 

I think you misunderstand me. I know how to burn a cd. My initial question

was: where can I find windows xp service pack 2 drivers and utilities

download that I can burn to a cd? The ms website only has a download for

floppies.

Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> I think you misunderstand me. I know how to burn a cd. My initial question

> was: where can I find windows xp service pack 2 drivers and utilities

> download that I can burn to a cd? The ms website only has a download for

> floppies.

 

And again, give more info. Give us a link. I can see what MS is

trying to give you. And I don't misunderstand you. If I knew what

you were being offered to download, then it would help on how to handle it.

Guest PD43
Posted

Re: drivers

 

Heather <Heather@discussions.microsoft.com> wrote:

>I think you misunderstand me. I know how to burn a cd. My initial question

>was: where can I find windows xp service pack 2 drivers and utilities

>download that I can burn to a cd? The ms website only has a download for

>floppies.

 

 

You need to be more clear. The service pack has no drivers and no

utilities.

Guest Big Al
Posted

Re: drivers

 

PD43 wrote:

> Heather <Heather@discussions.microsoft.com> wrote:

>

>> I think you misunderstand me. I know how to burn a cd. My initial question

>> was: where can I find windows xp service pack 2 drivers and utilities

>> download that I can burn to a cd? The ms website only has a download for

>> floppies.

>

>

> You need to be more clear. The service pack has no drivers and no

> utilities.

 

Actually I think she wanted to say the drivers and utilities are for

SP2. Course I'm guessing. Hope she replies, Nascar just ended and I'm

ready for bed. Too much gutter cleaning.

Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8fe6868-6e4f-471c-b455-bd5afee126d8&DisplayLang=en

>

> It says: If your computer does support booting from a CD-ROM, or if

> network-based installation is available, Microsoft recommends that you use

> those installations methods instead.

>

> But it doesn't tell me where to find a download for cd.

This is nothing more than enough software to make a machine boot from a

floppy with CD Rom support so you can read a CD Rom.

Its like the old win95 days.

 

Great. its probably an EXE that creates the boot floppies for you.

 

So you are saying that you have a system with no floppy, and your CD

drive and BIOS do not support booting from a CD, and or, you don't have

a Windows XP bootable CD.

 

If you can't boot from floppy and you can't boot from CD then you are

dead.

 

Are you sure your BIOS is just not set right to boot from CD before HD?

Guest Big Al
Posted

Re: drivers

 

Heather wrote:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8fe6868-6e4f-471c-b455-bd5afee126d8&DisplayLang=en

>

> It says: If your computer does support booting from a CD-ROM, or if

> network-based installation is available, Microsoft recommends that you use

> those installations methods instead.

>

> But it doesn't tell me where to find a download for cd.

 

Just thought, Do you have a Windows XP CD? A real one given with the

PC or bought at a store? Even a Restore CD should boot. Some

manufacturer's also allow something like F11 to boot into a restore

partition on the Hard drive that restores. Its usually on the very

initial boot screen.

 

A manufacturer who makes a PC with no floppy has to make the PC bootable

from CD. I urge you to look into this issue. Others may help but I'm

tucking myself under the covers for 8 hours or so.

Guest PD43
Posted

Re: drivers

 

Heather <Heather@discussions.microsoft.com> wrote:

>It says: If your computer does support booting from a CD-ROM, or if

>network-based installation is available, Microsoft recommends that you use

>those installations methods instead.

>

>But it doesn't tell me where to find a download for cd.

 

That's because there is no such product. What good would it do anyway

since you can't boot from a CD?

 

Like Big Al said: "you are dead".

Posted

Re: drivers

 

Heather wrote:

> During a recent xp service pack 3 update my desktop crashed and the only

> remedy was to reinstall the service pack 2 os. Evidently I don't have the

> drivers and utilities cd so tech support recommended I burn one from the

> internet -- except that I can't find it. I can only find where to download it

> to floppy. I am on a vista os laptop with no floppy drive. I really really

> need the desktop so any advice would be appreciated.

>

 

You're misunderstanding what it is that you need. You should not be

looking for "service pack 2 drivers and utilities." You should be

looking for the drivers (and perhaps utilities) that are pertinent to

your computer. In other words, go to the website of your computer's

manufacturer.

--

Lem -- MS-MVP

 

To the moon and back with 2K words of RAM and 36K words of ROM.

http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

http://history.nasa.gov/afj/compessay.htm

Guest Nonny
Posted

Re: drivers

 

On Sat, 24 May 2008 23:47:28 -0400, Lem <lemp40@hotmail.com> wrote:

>> remedy was to reinstall the service pack 2 os. Evidently I don't have the

>> drivers and utilities cd so tech support recommended I burn one from the

>> internet -- except that I can't find it. I can only find where to download it

>> to floppy. I am on a vista os laptop with no floppy drive. I really really

>> need the desktop so any advice would be appreciated.

>>

>

>You're misunderstanding what it is that you need. You should not be

>looking for "service pack 2 drivers and utilities." You should be

>looking for the drivers (and perhaps utilities) that are pertinent to

>your computer. In other words, go to the website of your computer's

>manufacturer.

 

She's looking for something like the utility that creates boot

floppies for installing Windows XP when her computer can't boot from a

CD.

 

But she wants it to create a CD... which she won't be able to use

anyway since she can't boot from it.

Guest philo
Posted

Re: drivers

 

 

"Heather" <Heather@discussions.microsoft.com> wrote in message

news:26273F02-6AB4-456A-ACC6-14DF248C1139@microsoft.com...

> During a recent xp service pack 3 update my desktop crashed and the only

> remedy was to reinstall the service pack 2 os. Evidently I don't have the

> drivers and utilities cd so tech support recommended I burn one from the

> internet -- except that I can't find it. I can only find where to download

it

> to floppy. I am on a vista os laptop with no floppy drive. I really really

> need the desktop so any advice would be appreciated.

>

 

 

No

you do not need the driver's and utilities CD (at least not yet)>

 

 

The first thing. Is there any data on the drive you need?

 

If so, you will have to remove the drive from the machine and slave it to

another...

to copy off your data.

 

Once you do that, just put the drive back,

boot the machine from your XP cd,

format the drive and reinstall XP.

 

If your netcard is installed ok,

you can then download any add'l drivers you may need...

but XP has a pretty good built-in driver base, so you may not even need to

do that.

Guest Nonny
Posted

Re: drivers

 

On Sun, 25 May 2008 01:47:46 -0500, "philo" <philo@privacy.net> wrote:

>Once you do that, just put the drive back,

>boot the machine from your XP cd,

>format the drive and reinstall XP.

 

<sigh>

 

She can't boot from an optical drive.

Guest Big Al
Posted

Re: drivers

 

Nonny wrote:

> <sigh>

>

> She can't boot from an optical drive.

 

I don't know if that is 100% right, she said:

<quote>

and the only remedy was to reinstall the service pack 2 os.

<quote>

 

And the operative word is "was". Meaning she did the reinstall.

Meaning she had to have a way to do it even if from a restore partition.

 

So we really don't know where it came from? But it could be a CD.

I think she's just looking for hardware drivers.

She needs to give the group more detailed background.

 

Heather, everyone is giving options based on assumptions. Good

assumptions maybe but can you elaborate for clarity exactly the

condition of your PC.

Did your successfully reload the PC with a clean install?

Was it a clean install?

If you are running do you get errors and what?

 

Things like that. We all seem to read you are looking for some type

of download.


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