XP File Download window: Open option no longer works

[Guest Chris K]

When I proceed to download an e-mail attachment, the standard XP window pops

up asking me if I want to open or save the file. The Save option still

works, but with the Open option, either nothing happens or the program

associated with the file is activated and produces an error message. Has

anyone else been experiencing this program or know what I did to cause it and

how it can be fixed? It's nothing serious - just annoying. It never used to

do it before. Unfortunately, I've waited too long since it started to make

use of System Restore.

[Guest Pegasus \(MVP\)]

Re: XP File Download window: Open option no longer works

 

 

"Chris K" <ChrisK@discussions.microsoft.com> wrote in message

news:52E88C58-0109-4D12-8285-B2329853DB74@microsoft.com...

> When I proceed to download an e-mail attachment, the standard XP window

> pops

> up asking me if I want to open or save the file. The Save option still

> works, but with the Open option, either nothing happens or the program

> associated with the file is activated and produces an error message. Has

> anyone else been experiencing this program or know what I did to cause it

> and

> how it can be fixed? It's nothing serious - just annoying. It never used

> to

> do it before. Unfortunately, I've waited too long since it started to

> make

> use of System Restore.

 

You need to supply more details, e.g.

- What mail client do you use? Outlook? Outlook Express? Yahoo?

Webmail? Other?

- Does this happen with all types of attachments? If no, which ones?

- After you have saved an attachment, can you double-click it in

Explorer?

- Does it happen while you're in "Safe Mode with Networking"?

[Guest Chris K]

RE: XP File Download window: Open option no longer works

 

- Yahoo, happens with all attachments

- Yes, I can save the attachment and then double-click to open it

- I haven't tried troubleshooting in Safe Mode. I'll put this idea to test

when I get home (I'm away from my computer this week.)

[Guest Chris K]

RE: XP File Download window: Open option no longer works

 

This download glitch occurs with all attachments within all e-mail programs

(Yahoo, Google, Hotmail). Operating in Safe Networking Mode doesn't make a

difference.

 

Saving the attachment is not affected, i.e. I can save the attachment as a

first step and then later double-click to open it as a second step.