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Posted
I put in a new DVD drive. I can receive audio but when I try to run video it tells me to lower my screen resolution. I do that but it will still not work
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Posted

Edit to reflect that KenB posted as I was typing

 

Hi Flyboy, welcome to Extreme Tech Support - Free PC Help

 

I think you may have a codec issue here. Using the link provided below, download the K-Lite mega codec pack 6.7. (Click the Download Now link)

 

K-Lite Mega Codec Pack - Free software downloads and software reviews - CNET Download.com

 

Once downloaded, double click the .exe file to install the codecs.

 

Please let us know how you get on.

I thought I knew today...I'll try again tomorrow. :)

 

Need help with your computer problems? Then why not join Free PC Help. Register Here

 

If Free PC Help has helped you then please consider a donation. Click Here

Posted
I have downloaded the codecs

 

I assume you have installed the codecs?

 

Could it be my graphics card?

 

If you have on board graphics you could try plugging your monitor into that VGA port. Do you see two VGA ports (Usually blue in colour) on the back of your tower. (Assuming a desktop)

 

If you don't already know...on board graphics are part of your mother board. As opposed to a graphics card that can be added via a PCI/PCI-E slot on the mother board.

I thought I knew today...I'll try again tomorrow. :)

 

Need help with your computer problems? Then why not join Free PC Help. Register Here

 

If Free PC Help has helped you then please consider a donation. Click Here

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