Start Menu Trouble

[Guest fewiii]

Hello from frustrationland...

 

My problem:

 

I can access my Start Menu, but can't do much else with it - I have to go

into Windows Explorer. I get no context menus, etc, (including My Documents,

My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

Prevention error message whenever I open the start menu after doing so; then,

Dr. Watson does its thing, and explorer.exe restarts.

 

As it turns out, the apps actually 'pin' okay, and work, but I can't move

them or anything else, including getting any context menus (like with the

rest of the Start Menu. And I can delete my 'pins' only from within Windows

Explorer via the context menu ('Unpin from Start Menu').

 

So far, everything else seems to be working okay, both Windows and my

applications, but how long?

 

I have Service Pack 3 installed, anyone know of any issues/conflicts that

would cause the problem I am having?

 

I also recently installed the JRE version 6...any known issues there?

 

The frustration part is that I have tried just about everything I can think

of, including uninstalling stuff, disabling numerous shell extensions, and

nada.

 

Here is the Error event from the event viewer; I get this every time I get

the DEP error, and explorer.exe restarts:

----------------------------------------------------------------------------------------------

 

Faulting application explorer.exe, version 6.0.2900.5512, faulting module

unknown, version 0.0.0.0, fault address 0x00000000.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 65 78 70 ure exp

0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

0028: 30 30 2e 35 35 31 32 20 00.5512

0030: 69 6e 20 75 6e 6b 6e 6f in unkno

0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

0040: 2e 30 20 61 74 20 6f 66 .0 at of

0048: 66 73 65 74 20 30 30 30 fset 000

0050: 30 30 30 30 30 00000

 

-------------------------------------------------------------------------------------------------

 

*I'm not sure how relevent it is, but here's the information event from Dr.

Watson that appears just above the Application error event in the events log:*

 

The application, C:\WINDOWS\Explorer.EXE, generated an application error The

error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

c0000005 at address 00000000 (<nosymbols>)

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

The data bytes contain only ascii text, and a lot of it.

 

---------------------------------------------------------------------------------------------------

 

Lastly, my system info:

 

OS Name Microsoft Windows XP Home Edition

Version 5.1.2600 Service Pack 3 Build 2600

OS Manufacturer Microsoft Corporation

System Name FBJ3

System Manufacturer Gateway

System Model W3107

System Type X86-based PC

Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

User Name FBJ3\few3

Time Zone Central Daylight Time

Total Physical Memory 512.00 MB

Available Physical Memory 93.39 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 918.79 MB

Page File C:\pagefile.sys

[Guest ju.c]

Re: Start Menu Trouble

 

Everything's there but the all important Event data:

 

Event Source: ?

Event ID: ?

 

 

ju.c

 

 

"fewiii" <fewiii@discussions.microsoft.com> wrote in message news:5194B836-6DA8-4434-A099-16DBC129500F@microsoft.com...

> Hello from frustrationland...

>

> My problem:

>

> I can access my Start Menu, but can't do much else with it - I have to go

> into Windows Explorer. I get no context menus, etc, (including My Documents,

> My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

> when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

> Prevention error message whenever I open the start menu after doing so; then,

> Dr. Watson does its thing, and explorer.exe restarts.

>

> As it turns out, the apps actually 'pin' okay, and work, but I can't move

> them or anything else, including getting any context menus (like with the

> rest of the Start Menu. And I can delete my 'pins' only from within Windows

> Explorer via the context menu ('Unpin from Start Menu').

>

> So far, everything else seems to be working okay, both Windows and my

> applications, but how long?

>

> I have Service Pack 3 installed, anyone know of any issues/conflicts that

> would cause the problem I am having?

>

> I also recently installed the JRE version 6...any known issues there?

>

> The frustration part is that I have tried just about everything I can think

> of, including uninstalling stuff, disabling numerous shell extensions, and

> nada.

>

> Here is the Error event from the event viewer; I get this every time I get

> the DEP error, and explorer.exe restarts:

> ----------------------------------------------------------------------------------------------

>

> Faulting application explorer.exe, version 6.0.2900.5512, faulting module

> unknown, version 0.0.0.0, fault address 0x00000000.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> 0000: 41 70 70 6c 69 63 61 74 Applicat

> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

> 0010: 75 72 65 20 20 65 78 70 ure exp

> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

> 0028: 30 30 2e 35 35 31 32 20 00.5512

> 0030: 69 6e 20 75 6e 6b 6e 6f in unkno

> 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

> 0040: 2e 30 20 61 74 20 6f 66 .0 at of

> 0048: 66 73 65 74 20 30 30 30 fset 000

> 0050: 30 30 30 30 30 00000

>

> -------------------------------------------------------------------------------------------------

>

> *I'm not sure how relevent it is, but here's the information event from Dr.

> Watson that appears just above the Application error event in the events log:*

>

> The application, C:\WINDOWS\Explorer.EXE, generated an application error The

> error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

> c0000005 at address 00000000 (<nosymbols>)

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> The data bytes contain only ascii text, and a lot of it.

>

> ---------------------------------------------------------------------------------------------------

>

> Lastly, my system info:

>

> OS Name Microsoft Windows XP Home Edition

> Version 5.1.2600 Service Pack 3 Build 2600

> OS Manufacturer Microsoft Corporation

> System Name FBJ3

> System Manufacturer Gateway

> System Model W3107

> System Type X86-based PC

> Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

> BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

> SMBIOS Version 2.3

> Windows Directory C:\WINDOWS

> System Directory C:\WINDOWS\system32

> Boot Device \Device\HarddiskVolume1

> Locale United States

> Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

> User Name FBJ3\few3

> Time Zone Central Daylight Time

> Total Physical Memory 512.00 MB

> Available Physical Memory 93.39 MB

> Total Virtual Memory 2.00 GB

> Available Virtual Memory 1.96 GB

> Page File Space 918.79 MB

> Page File C:\pagefile.sys

>

[Guest fewiii]

Re: Start Menu Trouble

 

My bad-

 

Event Source: Application Error

Event ID: 1000

 

 

"ju.c" wrote:

> Everything's there but the all important Event data:

>

> Event Source: ?

> Event ID: ?

>

>

> ju.c

>

>

> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:5194B836-6DA8-4434-A099-16DBC129500F@microsoft.com...

> > Hello from frustrationland...

> >

> > My problem:

> >

> > I can access my Start Menu, but can't do much else with it - I have to go

> > into Windows Explorer. I get no context menus, etc, (including My Documents,

> > My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

> > when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

> > Prevention error message whenever I open the start menu after doing so; then,

> > Dr. Watson does its thing, and explorer.exe restarts.

> >

> > As it turns out, the apps actually 'pin' okay, and work, but I can't move

> > them or anything else, including getting any context menus (like with the

> > rest of the Start Menu. And I can delete my 'pins' only from within Windows

> > Explorer via the context menu ('Unpin from Start Menu').

> >

> > So far, everything else seems to be working okay, both Windows and my

> > applications, but how long?

> >

> > I have Service Pack 3 installed, anyone know of any issues/conflicts that

> > would cause the problem I am having?

> >

> > I also recently installed the JRE version 6...any known issues there?

> >

> > The frustration part is that I have tried just about everything I can think

> > of, including uninstalling stuff, disabling numerous shell extensions, and

> > nada.

> >

> > Here is the Error event from the event viewer; I get this every time I get

> > the DEP error, and explorer.exe restarts:

> > ----------------------------------------------------------------------------------------------

> >

> > Faulting application explorer.exe, version 6.0.2900.5512, faulting module

> > unknown, version 0.0.0.0, fault address 0x00000000.

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> >

> > 0000: 41 70 70 6c 69 63 61 74 Applicat

> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail

> > 0010: 75 72 65 20 20 65 78 70 ure exp

> > 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

> > 0028: 30 30 2e 35 35 31 32 20 00.5512

> > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno

> > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

> > 0040: 2e 30 20 61 74 20 6f 66 .0 at of

> > 0048: 66 73 65 74 20 30 30 30 fset 000

> > 0050: 30 30 30 30 30 00000

> >

> > -------------------------------------------------------------------------------------------------

> >

> > *I'm not sure how relevent it is, but here's the information event from Dr.

> > Watson that appears just above the Application error event in the events log:*

> >

> > The application, C:\WINDOWS\Explorer.EXE, generated an application error The

> > error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

> > c0000005 at address 00000000 (<nosymbols>)

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> >

> > The data bytes contain only ascii text, and a lot of it.

> >

> > ---------------------------------------------------------------------------------------------------

> >

> > Lastly, my system info:

> >

> > OS Name Microsoft Windows XP Home Edition

> > Version 5.1.2600 Service Pack 3 Build 2600

> > OS Manufacturer Microsoft Corporation

> > System Name FBJ3

> > System Manufacturer Gateway

> > System Model W3107

> > System Type X86-based PC

> > Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

> > BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

> > SMBIOS Version 2.3

> > Windows Directory C:\WINDOWS

> > System Directory C:\WINDOWS\system32

> > Boot Device \Device\HarddiskVolume1

> > Locale United States

> > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

> > User Name FBJ3\few3

> > Time Zone Central Daylight Time

> > Total Physical Memory 512.00 MB

> > Available Physical Memory 93.39 MB

> > Total Virtual Memory 2.00 GB

> > Available Virtual Memory 1.96 GB

> > Page File Space 918.79 MB

> > Page File C:\pagefile

[Guest ju.c]

Re: Start Menu Trouble

 

I don't know what else to suggest, but you could try this:

 

Right click the Start button

Select Properties

Select the Start Menu tab

Click the Customize button

Select the Advanced tab

Scroll to "Enable dragging and dropping" and check it

OK, OK

 

 

ju.c

 

 

"fewiii" <fewiii@discussions.microsoft.com> wrote in message news:25A6F7A7-0F67-4811-BBAA-7E293D4628D2@microsoft.com...

> My bad-

>

> Event Source: Application Error

> Event ID: 1000

>

>

> "ju.c" wrote:

>

>> Everything's there but the all important Event data:

>>

>> Event Source: ?

>> Event ID: ?

>>

>>

>> ju.c

>>

>>

>> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:5194B836-6DA8-4434-A099-16DBC129500F@microsoft.com...

>> > Hello from frustrationland...

>> >

>> > My problem:

>> >

>> > I can access my Start Menu, but can't do much else with it - I have to go

>> > into Windows Explorer. I get no context menus, etc, (including My Documents,

>> > My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

>> > when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

>> > Prevention error message whenever I open the start menu after doing so; then,

>> > Dr. Watson does its thing, and explorer.exe restarts.

>> >

>> > As it turns out, the apps actually 'pin' okay, and work, but I can't move

>> > them or anything else, including getting any context menus (like with the

>> > rest of the Start Menu. And I can delete my 'pins' only from within Windows

>> > Explorer via the context menu ('Unpin from Start Menu').

>> >

>> > So far, everything else seems to be working okay, both Windows and my

>> > applications, but how long?

>> >

>> > I have Service Pack 3 installed, anyone know of any issues/conflicts that

>> > would cause the problem I am having?

>> >

>> > I also recently installed the JRE version 6...any known issues there?

>> >

>> > The frustration part is that I have tried just about everything I can think

>> > of, including uninstalling stuff, disabling numerous shell extensions, and

>> > nada.

>> >

>> > Here is the Error event from the event viewer; I get this every time I get

>> > the DEP error, and explorer.exe restarts:

>> > ----------------------------------------------------------------------------------------------

>> >

>> > Faulting application explorer.exe, version 6.0.2900.5512, faulting module

>> > unknown, version 0.0.0.0, fault address 0x00000000.

>> >

>> > For more information, see Help and Support Center at

>> > http://go.microsoft.com/fwlink/events.asp.

>> >

>> > 0000: 41 70 70 6c 69 63 61 74 Applicat

>> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail

>> > 0010: 75 72 65 20 20 65 78 70 ure exp

>> > 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

>> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

>> > 0028: 30 30 2e 35 35 31 32 20 00.5512

>> > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno

>> > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

>> > 0040: 2e 30 20 61 74 20 6f 66 .0 at of

>> > 0048: 66 73 65 74 20 30 30 30 fset 000

>> > 0050: 30 30 30 30 30 00000

>> >

>> > -------------------------------------------------------------------------------------------------

>> >

>> > *I'm not sure how relevent it is, but here's the information event from Dr.

>> > Watson that appears just above the Application error event in the events log:*

>> >

>> > The application, C:\WINDOWS\Explorer.EXE, generated an application error The

>> > error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

>> > c0000005 at address 00000000 (<nosymbols>)

>> >

>> > For more information, see Help and Support Center at

>> > http://go.microsoft.com/fwlink/events.asp.

>> >

>> > The data bytes contain only ascii text, and a lot of it.

>> >

>> > ---------------------------------------------------------------------------------------------------

>> >

>> > Lastly, my system info:

>> >

>> > OS Name Microsoft Windows XP Home Edition

>> > Version 5.1.2600 Service Pack 3 Build 2600

>> > OS Manufacturer Microsoft Corporation

>> > System Name FBJ3

>> > System Manufacturer Gateway

>> > System Model W3107

>> > System Type X86-based PC

>> > Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

>> > BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

>> > SMBIOS Version 2.3

>> > Windows Directory C:\WINDOWS

>> > System Directory C:\WINDOWS\system32

>> > Boot Device \Device\HarddiskVolume1

>> > Locale United States

>> > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

>> > User Name FBJ3\few3

>> > Time Zone Central Daylight Time

>> > Total Physical Memory 512.00 MB

>> > Available Physical Memory 93.39 MB

>> > Total Virtual Memory 2.00 GB

>> > Available Virtual Memory 1.96 GB

>> > Page File Space 918.79 MB

>> > Page File C:\pagefile

[Guest fewiii]

Re: Start Menu Trouble

 

Ah, yes, now all works well. Thank you very much. Why that would give me a

DEP error when I tried to 'pin' who knows, but at least I know the DEP

feature works! Again, thank you.

 

"ju.c" wrote:

> I don't know what else to suggest, but you could try this:

>

> Right click the Start button

> Select Properties

> Select the Start Menu tab

> Click the Customize button

> Select the Advanced tab

> Scroll to "Enable dragging and dropping" and check it

> OK, OK

>

>

> ju.c

>

>

> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:25A6F7A7-0F67-4811-BBAA-7E293D4628D2@microsoft.com...

> > My bad-

> >

> > Event Source: Application Error

> > Event ID: 1000

> >

> >

> > "ju.c" wrote:

> >

> >> Everything's there but the all important Event data:

> >>

> >> Event Source: ?

> >> Event ID: ?

> >>

> >>

> >> ju.c

> >>

> >>

> >> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:5194B836-6DA8-4434-A099-16DBC129500F@microsoft.com...

> >> > Hello from frustrationland...

> >> >

> >> > My problem:

> >> >

> >> > I can access my Start Menu, but can't do much else with it - I have to go

> >> > into Windows Explorer. I get no context menus, etc, (including My Documents,

> >> > My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

> >> > when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

> >> > Prevention error message whenever I open the start menu after doing so; then,

> >> > Dr. Watson does its thing, and explorer.exe restarts.

> >> >

> >> > As it turns out, the apps actually 'pin' okay, and work, but I can't move

> >> > them or anything else, including getting any context menus (like with the

> >> > rest of the Start Menu. And I can delete my 'pins' only from within Windows

> >> > Explorer via the context menu ('Unpin from Start Menu').

> >> >

> >> > So far, everything else seems to be working okay, both Windows and my

> >> > applications, but how long?

> >> >

> >> > I have Service Pack 3 installed, anyone know of any issues/conflicts that

> >> > would cause the problem I am having?

> >> >

> >> > I also recently installed the JRE version 6...any known issues there?

> >> >

> >> > The frustration part is that I have tried just about everything I can think

> >> > of, including uninstalling stuff, disabling numerous shell extensions, and

> >> > nada.

> >> >

> >> > Here is the Error event from the event viewer; I get this every time I get

> >> > the DEP error, and explorer.exe restarts:

> >> > ----------------------------------------------------------------------------------------------

> >> >

> >> > Faulting application explorer.exe, version 6.0.2900.5512, faulting module

> >> > unknown, version 0.0.0.0, fault address 0x00000000.

> >> >

> >> > For more information, see Help and Support Center at

> >> > http://go.microsoft.com/fwlink/events.asp.

> >> >

> >> > 0000: 41 70 70 6c 69 63 61 74 Applicat

> >> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail

> >> > 0010: 75 72 65 20 20 65 78 70 ure exp

> >> > 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

> >> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

> >> > 0028: 30 30 2e 35 35 31 32 20 00.5512

> >> > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno

> >> > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

> >> > 0040: 2e 30 20 61 74 20 6f 66 .0 at of

> >> > 0048: 66 73 65 74 20 30 30 30 fset 000

> >> > 0050: 30 30 30 30 30 00000

> >> >

> >> > -------------------------------------------------------------------------------------------------

> >> >

> >> > *I'm not sure how relevent it is, but here's the information event from Dr.

> >> > Watson that appears just above the Application error event in the events log:*

> >> >

> >> > The application, C:\WINDOWS\Explorer.EXE, generated an application error The

> >> > error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

> >> > c0000005 at address 00000000 (<nosymbols>)

> >> >

> >> > For more information, see Help and Support Center at

> >> > http://go.microsoft.com/fwlink/events.asp.

> >> >

> >> > The data bytes contain only ascii text, and a lot of it.

> >> >

> >> > ---------------------------------------------------------------------------------------------------

> >> >

> >> > Lastly, my system info:

> >> >

> >> > OS Name Microsoft Windows XP Home Edition

> >> > Version 5.1.2600 Service Pack 3 Build 2600

> >> > OS Manufacturer Microsoft Corporation

> >> > System Name FBJ3

> >> > System Manufacturer Gateway

> >> > System Model W3107

> >> > System Type X86-based PC

> >> > Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

> >> > BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

> >> > SMBIOS Version 2.3

> >> > Windows Directory C:\WINDOWS

> >> > System Directory C:\WINDOWS\system32

> >> > Boot Device \Device\HarddiskVolume1

> >> > Locale United States

> >> > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

> >> > User Name FBJ3\few3

> >> > Time Zone Central Daylight Time

> >> > Total Physical Memory 512.00 MB

> >> > Available Physical Memory 93.39 MB

> >> > Total Virtual Memory 2.00 GB

> >> > Available Virtual Memory 1.96 GB

> >> > Page File Space 918.79 MB

> >> > Page File C:\pagefile

[Guest ju.c]

Re: Start Menu Trouble

 

I didn't think that would give a DEP warning either, but as I always say, "Try it anyway, you never know!"

 

And it worked!

 

And your welcome.

 

 

ju.c

 

 

"fewiii" <fewiii@discussions.microsoft.com> wrote in message news:C756926A-7D58-4B0E-927B-5902BC6D9053@microsoft.com...

> Ah, yes, now all works well. Thank you very much. Why that would give me a

> DEP error when I tried to 'pin' who knows, but at least I know the DEP

> feature works! Again, thank you.

>

> "ju.c" wrote:

>

>> I don't know what else to suggest, but you could try this:

>>

>> Right click the Start button

>> Select Properties

>> Select the Start Menu tab

>> Click the Customize button

>> Select the Advanced tab

>> Scroll to "Enable dragging and dropping" and check it

>> OK, OK

>>

>>

>> ju.c

>>

>>

>> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:25A6F7A7-0F67-4811-BBAA-7E293D4628D2@microsoft.com...

>> > My bad-

>> >

>> > Event Source: Application Error

>> > Event ID: 1000

>> >

>> >

>> > "ju.c" wrote:

>> >

>> >> Everything's there but the all important Event data:

>> >>

>> >> Event Source: ?

>> >> Event ID: ?

>> >>

>> >>

>> >> ju.c

>> >>

>> >>

>> >> "fewiii" <fewiii@discussions.microsoft.com> wrote in message news:5194B836-6DA8-4434-A099-16DBC129500F@microsoft.com...

>> >> > Hello from frustrationland...

>> >> >

>> >> > My problem:

>> >> >

>> >> > I can access my Start Menu, but can't do much else with it - I have to go

>> >> > into Windows Explorer. I get no context menus, etc, (including My Documents,

>> >> > My Music, etc. and the stuff in All Programs). Then, for the coup de grace,

>> >> > when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution

>> >> > Prevention error message whenever I open the start menu after doing so; then,

>> >> > Dr. Watson does its thing, and explorer.exe restarts.

>> >> >

>> >> > As it turns out, the apps actually 'pin' okay, and work, but I can't move

>> >> > them or anything else, including getting any context menus (like with the

>> >> > rest of the Start Menu. And I can delete my 'pins' only from within Windows

>> >> > Explorer via the context menu ('Unpin from Start Menu').

>> >> >

>> >> > So far, everything else seems to be working okay, both Windows and my

>> >> > applications, but how long?

>> >> >

>> >> > I have Service Pack 3 installed, anyone know of any issues/conflicts that

>> >> > would cause the problem I am having?

>> >> >

>> >> > I also recently installed the JRE version 6...any known issues there?

>> >> >

>> >> > The frustration part is that I have tried just about everything I can think

>> >> > of, including uninstalling stuff, disabling numerous shell extensions, and

>> >> > nada.

>> >> >

>> >> > Here is the Error event from the event viewer; I get this every time I get

>> >> > the DEP error, and explorer.exe restarts:

>> >> > ----------------------------------------------------------------------------------------------

>> >> >

>> >> > Faulting application explorer.exe, version 6.0.2900.5512, faulting module

>> >> > unknown, version 0.0.0.0, fault address 0x00000000.

>> >> >

>> >> > For more information, see Help and Support Center at

>> >> > http://go.microsoft.com/fwlink/events.asp.

>> >> >

>> >> > 0000: 41 70 70 6c 69 63 61 74 Applicat

>> >> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail

>> >> > 0010: 75 72 65 20 20 65 78 70 ure exp

>> >> > 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

>> >> > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

>> >> > 0028: 30 30 2e 35 35 31 32 20 00.5512

>> >> > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno

>> >> > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0

>> >> > 0040: 2e 30 20 61 74 20 6f 66 .0 at of

>> >> > 0048: 66 73 65 74 20 30 30 30 fset 000

>> >> > 0050: 30 30 30 30 30 00000

>> >> >

>> >> > -------------------------------------------------------------------------------------------------

>> >> >

>> >> > *I'm not sure how relevent it is, but here's the information event from Dr.

>> >> > Watson that appears just above the Application error event in the events log:*

>> >> >

>> >> > The application, C:\WINDOWS\Explorer.EXE, generated an application error The

>> >> > error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was

>> >> > c0000005 at address 00000000 (<nosymbols>)

>> >> >

>> >> > For more information, see Help and Support Center at

>> >> > http://go.microsoft.com/fwlink/events.asp.

>> >> >

>> >> > The data bytes contain only ascii text, and a lot of it.

>> >> >

>> >> > ---------------------------------------------------------------------------------------------------

>> >> >

>> >> > Lastly, my system info:

>> >> >

>> >> > OS Name Microsoft Windows XP Home Edition

>> >> > Version 5.1.2600 Service Pack 3 Build 2600

>> >> > OS Manufacturer Microsoft Corporation

>> >> > System Name FBJ3

>> >> > System Manufacturer Gateway

>> >> > System Model W3107

>> >> > System Type X86-based PC

>> >> > Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz

>> >> > BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005

>> >> > SMBIOS Version 2.3

>> >> > Windows Directory C:\WINDOWS

>> >> > System Directory C:\WINDOWS\system32

>> >> > Boot Device \Device\HarddiskVolume1

>> >> > Locale United States

>> >> > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

>> >> > User Name FBJ3\few3

>> >> > Time Zone Central Daylight Time

>> >> > Total Physical Memory 512.00 MB

>> >> > Available Physical Memory 93.39 MB

>> >> > Total Virtual Memory 2.00 GB

>> >> > Available Virtual Memory 1.96 GB

>> >> > Page File Space 918.79 MB

>> >> > Page File C:\pagefile