re-installed XP w/SP2 & Lost Hibernate & Standby features

[Guest LosRaider]

Hi everyone-

I purchased a Compaq Presario V2310US laptop-

it had Windows XP installed- and it was running great.

 

I upgraded the memory in the machine to 2 gigs and decided to re-install

Windows XP a week after doing so.

 

I wanted to do a complete wipeout and re-install of Windows XP- this laptop

has its own Windows XP license attached to it but no CD so I used my Window

XP w/SP2 disk that I purchased a couple of years ago (when I had a machine

that needed it)

The laptop has it's own product key to go with its license of Windows XP- so

I used it's own product key to reinstall it.

 

I inserted my Windows XP CD and did a complete re-install

everything looks ok so far except for the following:

 

I LOST Hibernate & Standby capacity- I cannot find it anywhere and even

when I go to power management, it is greyed out- when I shut down and the

window comes up to confirm- Standby is greyed out & not selectable.

 

BOTH options were available before I did the re-install-

 

Did I do something wrong? Do I need to re-install Windows XP again?

 

Someone please help!

 

thank you

[Guest franktee]

RE: re-installed XP w/SP2 & Lost Hibernate & Standby features

 

Contact Microsoft Customers Service for the hotfix.

 

"LosRaider" wrote:

> Hi everyone-

> I purchased a Compaq Presario V2310US laptop-

> it had Windows XP installed- and it was running great.

>

> I upgraded the memory in the machine to 2 gigs and decided to re-install

> Windows XP a week after doing so.

>

> I wanted to do a complete wipeout and re-install of Windows XP- this laptop

> has its own Windows XP license attached to it but no CD so I used my Window

> XP w/SP2 disk that I purchased a couple of years ago (when I had a machine

> that needed it)

> The laptop has it's own product key to go with its license of Windows XP- so

> I used it's own product key to reinstall it.

>

> I inserted my Windows XP CD and did a complete re-install

> everything looks ok so far except for the following:

>

> I LOST Hibernate & Standby capacity- I cannot find it anywhere and even

> when I go to power management, it is greyed out- when I shut down and the

> window comes up to confirm- Standby is greyed out & not selectable.

>

> BOTH options were available before I did the re-install-

>

> Did I do something wrong? Do I need to re-install Windows XP again?

>

> Someone please help!

>

> thank you

[Guest Nepatsfan]

Re: re-installed XP w/SP2 & Lost Hibernate & Standby features

 

"LosRaider" <LosRaider@discussions.microsoft.com> wrote in message

news:7A3A557A-4C17-4423-A86E-9F4D902E600C@microsoft.com...

> Hi everyone-

> I purchased a Compaq Presario V2310US laptop-

> it had Windows XP installed- and it was running great.

>

> I upgraded the memory in the machine to 2 gigs and decided to re-install

> Windows XP a week after doing so.

>

> I wanted to do a complete wipeout and re-install of Windows XP- this laptop

> has its own Windows XP license attached to it but no CD so I used my Window

> XP w/SP2 disk that I purchased a couple of years ago (when I had a machine

> that needed it)

> The laptop has it's own product key to go with its license of Windows XP- so

> I used it's own product key to reinstall it.

>

> I inserted my Windows XP CD and did a complete re-install

> everything looks ok so far except for the following:

>

> I LOST Hibernate & Standby capacity- I cannot find it anywhere and even

> when I go to power management, it is greyed out- when I shut down and the

> window comes up to confirm- Standby is greyed out & not selectable.

>

> BOTH options were available before I did the re-install-

>

> Did I do something wrong? Do I need to re-install Windows XP again?

>

> Someone please help!

>

> thank you

 

 

Check the HP web site for the latest drivers for your Compaq. Standby and

Hibernate missing is a good indication that you need to install the drivers for

you video card/display adapter.

 

Odds are that your Presario came with a hidden partition that contained the

files need to complete a restore process. This process would install a fresh

copy of XP along with the drivers for your laptop's hardware devices. Since you

used a generic OEM XP CD, you'll now have to go to the web site listed below and

download the latest drivers for your laptop.

 

Support & Drivers

http://www.hp.com/#Support

 

Good luck

 

Nepatsfan