Mysterious Mobile Device that won't go away

[Guest gbdub]

In My Computer, I have an icon for a "Mobile Device" that is completely

empty. It's details call it a "system folder". I have no mobile devices

plugged into my machine. When clicking on the mobile device icon, I don't get

the usual option of ejecting or "safely removing" the device. I can't find

any way to get rid of this icon.

 

Additionally, since this icon appeared, my digital camera no longer shows up

as a USB drive when I plug it in - the computer plays the sound that

indicates something has been plugged in, but neither an icon for the camera

in My Computer nor the importation wizard show up. I can't find any way to

access the content on the camera. The camera worked fine before (and still

does on other computers) and I have changed no settings on it.

 

Any suggestions would be much appreciated.

[Guest M.I.5¾]

Re: Mysterious Mobile Device that won't go away

 

 

"gbdub" <gbdub@discussions.microsoft.com> wrote in message

news:3DF8390E-25D5-47D0-B8FF-0F3885B64D34@microsoft.com...

> In My Computer, I have an icon for a "Mobile Device" that is completely

> empty. It's details call it a "system folder". I have no mobile devices

> plugged into my machine. When clicking on the mobile device icon, I don't

> get

> the usual option of ejecting or "safely removing" the device. I can't find

> any way to get rid of this icon.

>

> Additionally, since this icon appeared, my digital camera no longer shows

> up

> as a USB drive when I plug it in - the computer plays the sound that

> indicates something has been plugged in, but neither an icon for the

> camera

> in My Computer nor the importation wizard show up. I can't find any way to

> access the content on the camera. The camera worked fine before (and still

> does on other computers) and I have changed no settings on it.

>

 

Some items of hardware talk to the PC as though they are mobile devices, and

hence a mobile dievice shows up. Sat Nav systems are but one example, but

there are many others.

 

You don't say what make the camera is. Have a look in Device Manager with

the camera plugged in and see if it appears. It may appear with a "!" mark

or as an unknown device. If so right click and uninstall it. Then

disconnect the camera and reconnect it to see if it installs correctly.

[Guest gbdub]

Re: Mysterious Mobile Device that won't go away

 

Thanks for the reply. The camera issue seems to have resolved itself (not

sure what was going on there, exactly). The camera is an Olympus, btw.

 

The mobile device thing still confuses me though. As I implied, it's only

appeared recently. I haven't installed or removed any hardware in that time.

The only things I own that I know show up as a mobile devices are a Dell

handheld and my Motorola cell phone, neither of which is currently attached

(nor are their respective cradles). Nor can I find the device listed in the

device manager.

[Guest M.I.5¾]

Re: Mysterious Mobile Device that won't go away

 

 

"gbdub" <gbdub@discussions.microsoft.com> wrote in message

news:ED40530A-C326-45F7-9830-9B8F5142ABD9@microsoft.com...

> Thanks for the reply. The camera issue seems to have resolved itself (not

> sure what was going on there, exactly). The camera is an Olympus, btw.

>

> The mobile device thing still confuses me though. As I implied, it's only

> appeared recently. I haven't installed or removed any hardware in that

> time.

> The only things I own that I know show up as a mobile devices are a Dell

> handheld and my Motorola cell phone, neither of which is currently

> attached

> (nor are their respective cradles). Nor can I find the device listed in

> the

> device manager.

 

Once a mobile device is installed, it always appears in My Computer, even if

the device is disconnected. Don't ask me why.