Service Pack 3-Standby Mode Crashes

[Guest Dan R]

I installed service pack 3 and have noticed a weird problem-every time I put

the computer on standby, it crashes every time I come back from standby mode.

I used it all the time with SP2 with no problems whatsoever, but with SP3

when I come back from standby it crashes. Has anyone else had this problem?

And if so, is there a fix?

[Guest Unknown]

Re: Service Pack 3-Standby Mode Crashes

 

How do you put it in standby? How much disk space do you have? Have you run

disk cleanup and defrag since updating to SP3?

"Dan R" <DanR@discussions.microsoft.com> wrote in message

news:DD5FB1ED-FDA3-46B3-AE17-CC0E9BAE6C63@microsoft.com...

>I installed service pack 3 and have noticed a weird problem-every time I

>put

> the computer on standby, it crashes every time I come back from standby

> mode.

> I used it all the time with SP2 with no problems whatsoever, but with SP3

> when I come back from standby it crashes. Has anyone else had this

> problem?

> And if so, is there a fix?

>

>

[Guest Dan R]

Re: Service Pack 3-Standby Mode Crashes

 

I put it in standby by hitting start-shutdown-standby. I have over 80GB's of

space remaining on a 120GB drive. I have not run disk cleanup and defrag

since updating to SP3. Could cleanup and defrag really fix it?

 

"Unknown" wrote:

> How do you put it in standby? How much disk space do you have? Have you run

> disk cleanup and defrag since updating to SP3?

> "Dan R" <DanR@discussions.microsoft.com> wrote in message

> news:DD5FB1ED-FDA3-46B3-AE17-CC0E9BAE6C63@microsoft.com...

> >I installed service pack 3 and have noticed a weird problem-every time I

> >put

> > the computer on standby, it crashes every time I come back from standby

> > mode.

> > I used it all the time with SP2 with no problems whatsoever, but with SP3

> > when I come back from standby it crashes. Has anyone else had this

> > problem?

> > And if so, is there a fix?

> >

> >

>

>

>

[Guest Unknown]

Re: Service Pack 3-Standby Mode Crashes

 

I can only guess that it will.

"Dan R" <DanR@discussions.microsoft.com> wrote in message

news:D6455DA3-D30A-4F8F-8640-29A1F7075E12@microsoft.com...

>I put it in standby by hitting start-shutdown-standby. I have over 80GB's

>of

> space remaining on a 120GB drive. I have not run disk cleanup and defrag

> since updating to SP3. Could cleanup and defrag really fix it?

>

> "Unknown" wrote:

>

>> How do you put it in standby? How much disk space do you have? Have you

>> run

>> disk cleanup and defrag since updating to SP3?

>> "Dan R" <DanR@discussions.microsoft.com> wrote in message

>> news:DD5FB1ED-FDA3-46B3-AE17-CC0E9BAE6C63@microsoft.com...

>> >I installed service pack 3 and have noticed a weird problem-every time I

>> >put

>> > the computer on standby, it crashes every time I come back from standby

>> > mode.

>> > I used it all the time with SP2 with no problems whatsoever, but with

>> > SP3

>> > when I come back from standby it crashes. Has anyone else had this

>> > problem?

>> > And if so, is there a fix?

>> >

>> >

>>

>>

>>

[Guest Tiiazllm]

RE: Service Pack 3-Standby Mode Crashes

 

We experienced it across a wide range of Dell Dimensions and Optiplexes (50+

PCs). As soon as you try to resume them the PC part-posts the display before

either rebooting on the spot, or blue screens. I tried a wide range of

things, including:

 

remove/diasble sound cards

try ATI not nvidia video card (and try latest video drivers for both)

Remove all peripherals and USB connections

flashed later/earlier BIOS, reset BIOS to factory settings

Used alternative (not clean) build of XP (not enough time)

 

....but the only solution I had was to downgrade it back to SP2 - in our case

we had to repair the installation via our XPSP2 Boot CD, and run windows

update, without SP3.

 

I'm now starting to see other posts on the net with similar "crash on

resume" issues with SP3 - but no definitive solution yet.

 

I think that this is going to be a very wide spread problem

 

You are not alone

Tiiazllm

 

 

"Dan R" wrote:

> I installed service pack 3 and have noticed a weird problem-every time I put

> the computer on standby, it crashes every time I come back from standby mode.

> I used it all the time with SP2 with no problems whatsoever, but with SP3

> when I come back from standby it crashes. Has anyone else had this problem?

> And if so, is there a fix?

>

>

[Guest Unknown]

Re: Service Pack 3-Standby Mode Crashes

 

I go into standby regularly. I have SP3 installed. I have no problems.

"Tiiazllm" <Tiiazllm@discussions.microsoft.com> wrote in message

news:571F4C2B-CCB1-47F4-8E22-A8629A7410CF@microsoft.com...

> We experienced it across a wide range of Dell Dimensions and Optiplexes

> (50+

> PCs). As soon as you try to resume them the PC part-posts the display

> before

> either rebooting on the spot, or blue screens. I tried a wide range of

> things, including:

>

> remove/diasble sound cards

> try ATI not nvidia video card (and try latest video drivers for both)

> Remove all peripherals and USB connections

> flashed later/earlier BIOS, reset BIOS to factory settings

> Used alternative (not clean) build of XP (not enough time)

>

> ...but the only solution I had was to downgrade it back to SP2 - in our

> case

> we had to repair the installation via our XPSP2 Boot CD, and run windows

> update, without SP3.

>

> I'm now starting to see other posts on the net with similar "crash on

> resume" issues with SP3 - but no definitive solution yet.

>

> I think that this is going to be a very wide spread problem

>

> You are not alone

> Tiiazllm

>

>

> "Dan R" wrote:

>

>> I installed service pack 3 and have noticed a weird problem-every time I

>> put

>> the computer on standby, it crashes every time I come back from standby

>> mode.

>> I used it all the time with SP2 with no problems whatsoever, but with

>> SP3

>> when I come back from standby it crashes. Has anyone else had this

>> problem?

>> And if so, is there a fix?

>>

>>

[Guest Tiiazllm]

Re: Service Pack 3-Standby Mode Crashes

 

@unknown - hmm, a very helpful and insightful reply. well done. I'm sure all

those with this issue will applaud you for your contribution to finding a

solution to the cause of this topic.

 

I also have 70+ PCs which don't exhibit the problem, but as this is a thread

about those which do, (which is obviously not everyone, as this would be the

front page of every tech news site if it was) and what practical steps people

have taken to try to resolve it, telling people you don't have the problem,

and don't have anything useful to add to help them solve it doesn't help.

 

 

"Unknown" wrote:

> I go into standby regularly. I have SP3 installed. I have no problems.

> "Tiiazllm" <Tiiazllm@discussions.microsoft.com> wrote in message

> news:571F4C2B-CCB1-47F4-8E22-A8629A7410CF@microsoft.com...

> > We experienced it across a wide range of Dell Dimensions and Optiplexes

> > (50+

> > PCs). As soon as you try to resume them the PC part-posts the display

> > before

> > either rebooting on the spot, or blue screens. I tried a wide range of

> > things, including:

> >

> > remove/diasble sound cards

> > try ATI not nvidia video card (and try latest video drivers for both)

> > Remove all peripherals and USB connections

> > flashed later/earlier BIOS, reset BIOS to factory settings

> > Used alternative (not clean) build of XP (not enough time)

> >

> > ...but the only solution I had was to downgrade it back to SP2 - in our

> > case

> > we had to repair the installation via our XPSP2 Boot CD, and run windows

> > update, without SP3.

> >

> > I'm now starting to see other posts on the net with similar "crash on

> > resume" issues with SP3 - but no definitive solution yet.

> >

> > I think that this is going to be a very wide spread problem

> >

> > You are not alone

> > Tiiazllm

> >

> >

> > "Dan R" wrote:

> >

> >> I installed service pack 3 and have noticed a weird problem-every time I

> >> put

> >> the computer on standby, it crashes every time I come back from standby

> >> mode.

> >> I used it all the time with SP2 with no problems whatsoever, but with

> >> SP3

> >> when I come back from standby it crashes. Has anyone else had this

> >> problem?

> >> And if so, is there a fix?

> >>

> >>

>

>

>

[Guest Unknown]

Re: Service Pack 3-Standby Mode Crashes

 

I think it does help. At least it gives the person with the problem

knowledge that he does indeed have a problem.

He now knows that it should work. Not everyone has your intelligence.

"Tiiazllm" <Tiiazllm@discussions.microsoft.com> wrote in message

news:6FB8AA94-B5B9-437F-AAB5-DF3A376861B6@microsoft.com...

> @unknown - hmm, a very helpful and insightful reply. well done. I'm sure

> all

> those with this issue will applaud you for your contribution to finding a

> solution to the cause of this topic.

>

> I also have 70+ PCs which don't exhibit the problem, but as this is a

> thread

> about those which do, (which is obviously not everyone, as this would be

> the

> front page of every tech news site if it was) and what practical steps

> people

> have taken to try to resolve it, telling people you don't have the

> problem,

> and don't have anything useful to add to help them solve it doesn't help.

>

>

> "Unknown" wrote:

>

>> I go into standby regularly. I have SP3 installed. I have no problems.

>> "Tiiazllm" <Tiiazllm@discussions.microsoft.com> wrote in message

>> news:571F4C2B-CCB1-47F4-8E22-A8629A7410CF@microsoft.com...

>> > We experienced it across a wide range of Dell Dimensions and Optiplexes

>> > (50+

>> > PCs). As soon as you try to resume them the PC part-posts the display

>> > before

>> > either rebooting on the spot, or blue screens. I tried a wide range of

>> > things, including:

>> >

>> > remove/diasble sound cards

>> > try ATI not nvidia video card (and try latest video drivers for both)

>> > Remove all peripherals and USB connections

>> > flashed later/earlier BIOS, reset BIOS to factory settings

>> > Used alternative (not clean) build of XP (not enough time)

>> >

>> > ...but the only solution I had was to downgrade it back to SP2 - in our

>> > case

>> > we had to repair the installation via our XPSP2 Boot CD, and run

>> > windows

>> > update, without SP3.

>> >

>> > I'm now starting to see other posts on the net with similar "crash on

>> > resume" issues with SP3 - but no definitive solution yet.

>> >

>> > I think that this is going to be a very wide spread problem

>> >

>> > You are not alone

>> > Tiiazllm

>> >

>> >

>> > "Dan R" wrote:

>> >

>> >> I installed service pack 3 and have noticed a weird problem-every time

>> >> I

>> >> put

>> >> the computer on standby, it crashes every time I come back from

>> >> standby

>> >> mode.

>> >> I used it all the time with SP2 with no problems whatsoever, but with

>> >> SP3

>> >> when I come back from standby it crashes. Has anyone else had this

>> >> problem?

>> >> And if so, is there a fix?

>> >>

>> >>

>>

>>

>>

[Guest mssw07]

Re: Service Pack 3-Standby Mode Crashes

 

 

I have had the exact same problem...just uninstalled SP3 off of my Dell

Dimension and am currently awaiting a fix.......anyone aware of a fix

yet??

[Guest Bob I]

Re: Service Pack 3-Standby Mode Crashes

 

Check for updated drivers at Dell for your machine.

 

mssw07 wrote:

> I have had the exact same problem...just uninstalled SP3 off of my Dell

> Dimension and am currently awaiting a fix.......anyone aware of a fix

> yet??

>

>

[Guest MedRxman]

Re: Service Pack 3-Standby Mode Crashes

 

Look here:

http://support.microsoft.com/kb/946480/en-us

 

914028 worked for me.

 

 

Good Luck

"Tiiazllm" <Tiiazllm@discussions.microsoft.com> wrote in message

news:571F4C2B-CCB1-47F4-8E22-A8629A7410CF@microsoft.com...

> We experienced it across a wide range of Dell Dimensions and Optiplexes

> (50+

> PCs). As soon as you try to resume them the PC part-posts the display

> before

> either rebooting on the spot, or blue screens. I tried a wide range of

> things, including:

>

> remove/diasble sound cards

> try ATI not nvidia video card (and try latest video drivers for both)

> Remove all peripherals and USB connections

> flashed later/earlier BIOS, reset BIOS to factory settings

> Used alternative (not clean) build of XP (not enough time)

>

> ...but the only solution I had was to downgrade it back to SP2 - in our

> case

> we had to repair the installation via our XPSP2 Boot CD, and run windows

> update, without SP3.

>

> I'm now starting to see other posts on the net with similar "crash on

> resume" issues with SP3 - but no definitive solution yet.

>

> I think that this is going to be a very wide spread problem

>

> You are not alone

> Tiiazllm

>

>

> "Dan R" wrote:

>

>> I installed service pack 3 and have noticed a weird problem-every time I

>> put

>> the computer on standby, it crashes every time I come back from standby

>> mode.

>> I used it all the time with SP2 with no problems whatsoever, but with

>> SP3

>> when I come back from standby it crashes. Has anyone else had this

>> problem?

>> And if so, is there a fix?

>>

>>

[Guest Martin]

RE: Service Pack 3-Standby Mode Crashes

 

Ever since I installed service pack 3 for windows xp, my system crashes 1

second after resuming from stand by. When resuming, it shows the desktop for

a second and then a blue screen with white letters comes and the computer

restarts. I don't really know what the blue screen says because it restarts

quickly after, but I think it says something about dumping physical memory or

something like that.

Should I uninstall sp3? Any help will be appreciated.

Martin

 

 

"Dan R" wrote:

> I installed service pack 3 and have noticed a weird problem-every time I put

> the computer on standby, it crashes every time I come back from standby mode.

> I used it all the time with SP2 with no problems whatsoever, but with SP3

> when I come back from standby it crashes. Has anyone else had this problem?

> And if so, is there a fix?

>

>

[Guest PA Bear [MS MVP]]

Re: Service Pack 3-Standby Mode Crashes

 

See http://support.microsoft.com/kb/951447 (ignore the title)

 

Martin wrote:

> Ever since I installed service pack 3 for windows xp, my system crashes 1

> second after resuming from stand by. When resuming, it shows the desktop

> for

> a second and then a blue screen with white letters comes and the computer

> restarts. I don't really know what the blue screen says because it

> restarts

> quickly after, but I think it says something about dumping physical memory

> or something like that.

> Should I uninstall sp3? Any help will be appreciated.

> Martin

>

>

> "Dan R" wrote:

>

>> I installed service pack 3 and have noticed a weird problem-every time I

>> put the computer on standby, it crashes every time I come back from

>> standby mode. I used it all the time with SP2 with no problems

>> whatsoever, but with SP3 when I come back from standby it crashes. Has

>> anyone else had this problem? And if so, is there a fix?

[Guest Stephen Harris]

Re: Service Pack 3-Standby Mode Crashes

 

Martin wrote:

> Ever since I installed service pack 3 for windows xp, my system crashes 1

> second after resuming from stand by. When resuming, it shows the desktop for

> a second and then a blue screen with white letters comes and the computer

> restarts. I don't really know what the blue screen says because it restarts

> quickly after, but I think it says something about dumping physical memory or

> something like that.

> Should I uninstall sp3? Any help will be appreciated.

> Martin

>

>

> "Dan R" wrote:

>

>> I installed service pack 3 and have noticed a weird problem-every time I put

>> the computer on standby, it crashes every time I come back from standby mode.

>> I used it all the time with SP2 with no problems whatsoever, but with SP3

>> when I come back from standby it crashes. Has anyone else had this problem?

>> And if so, is there a fix?

>>

>>

 

Well, I had a problem similar to this, but rather than being

caused by a network card driver, I think a larger part was

the video card driver. Do you have a Nvidia video card and

did you _not_ turn off anti-virus prior to installing SP3?

 

If you don't have a backup of important files, you should do

so, because the restore to SP2 may not be flawless. A fix can't

be found unless the problem can be duplicated. When your unique

combination of hardware and software (and perhaps installation

technique which didn't follow the prior safety MS guidelines)

produce a flaw, one can't expect the problem to be a candidate

for duplication, thus fixable in any specific practical terms.

Thus, backup and restore to SP2. If you again install to SP3

read the instructions first. If you kept current with all the

Security upgrades put out by MS after SP2, what is the advantage

of SP3? I will quote the Microsoft statement and you be the judge:

 

http://www.microsoft.com/downloads/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

 

where I downloaded "Overview of Windows XP Service Pack 3.pdf"

 

Abstract

"Windows® XP Service Pack 3 (SP3) includes all previously released

updates for the operating system, and a small number of new updates

to ensure that Windows XP customers have the latest updates for their

system. Windows XP SP3 will not significantly change the Windows XP

experience."

 

I think most of the SP3 installation problems disappear, if the

user knows that he/she is supposed to go the the MS website and

read the instructions of what to do before installing SP3. The

common complaint from the user is that they didn't know that

they were supposed to do that. I'm not so sure that MS presents

that information in the same clear forthright manner that it uses

to insist that the user sign 'the release of all liabilities' form.

 

Know the limitations of computability,

Stephen

[Guest Martin]

RE: Service Pack 3-Standby Mode Crashes

 

Just to provide an update on this issue. I uninstalled sp3 and the problem is

gone.

I think it might have had something to do with the network adapter, because

on occasion the laptop would loose internet connectivity upon resume from

standby (instead of the blue screen crash I previously described). However,

reinstalling the latest available drivers from Dell did not help. Now that I

removed sp3, everything is fine.

Martin

 

"Martin" wrote:

> Ever since I installed service pack 3 for windows xp, my system crashes 1

> second after resuming from stand by. When resuming, it shows the desktop for

> a second and then a blue screen with white letters comes and the computer

> restarts. I don't really know what the blue screen says because it restarts

> quickly after, but I think it says something about dumping physical memory or

> something like that.

> Should I uninstall sp3? Any help will be appreciated.

> Martin

>

>

> "Dan R" wrote:

>

> > I installed service pack 3 and have noticed a weird problem-every time I put

> > the computer on standby, it crashes every time I come back from standby mode.

> > I used it all the time with SP2 with no problems whatsoever, but with SP3

> > when I come back from standby it crashes. Has anyone else had this problem?

> > And if so, is there a fix?

> >

> >

[Guest YKhan]

Re: Service Pack 3-Standby Mode Crashes

 

On Aug 31, 3:41 pm, Martin <Mar...@discussions.microsoft.com> wrote:

> Just to provide an update on this issue. I uninstalled sp3 and theproblemis

> gone.

> I think it might have had something to do with the network adapter, because

> on occasion the laptop would loose internet connectivity upon resume fromstandby(instead of the blue screen crash I previously described). However,

> reinstalling the latest available drivers from Dell did not help. Now that I

> removed sp3, everything is fine.

> Martin

 

I've also uninstalled SP3, but the problem has not gone away. Going

into Standby mode was flawless under SP2 before, more so than going

into Hibernate. I fixed up Hibernate sometime ago, and now that's

working flawlessly. Then some time later I installed SP3, and Standby

started acting up (but Hibernate remained fine). So I uninstalled SP3,

but Standby is still acting the way it did under SP3. Looks like SP3

screwed up something in the settings which it did not undo even after

being uninstalled. I might as well go back to SP3 and await a solution

a few months down the road.

 

Yousuf Khan

[Guest Youngwt]

RE: Service Pack 3-Standby Mode Crashes

 

I have Dell dimension 8600 and recently installed SP3 for Xp. Right after,

the resume of hibernation failed each time. Seems like same problem of

yours. Is any way to fix it besides to uninstall Sp3 ?

 

"Dan R" wrote:

> I installed service pack 3 and have noticed a weird problem-every time I put

> the computer on standby, it crashes every time I come back from standby mode.

> I used it all the time with SP2 with no problems whatsoever, but with SP3

> when I come back from standby it crashes. Has anyone else had this problem?

> And if so, is there a fix?

>

>