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Posted
I have an acer aspire 5535 laptop running windows vista, everytime i need to do a restart, it starts going through the process, but then the power shuts off :confused:, at first i thought it may be an overheating problem, but it happens when the machine has only been on for a short while aswell, :(, any help would be very much appreciated, thanks, Rob.
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Posted

If you click on start, when the window comes up, at the bottom right there is a button called Shut down and then an > next to it clicking/hovering the > expands another window with the following:-

Switch User

Log Off

Lock

Restart

Sleep

 

Are you just clicking the main button, have you tried any of the other options such as Log Off? - do they work correctly?

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Posted
Hi, I have used the sleep option before, and had the same problem when i used the machine again, so now i only tend to use shut down,, i will try the other options though and see what happens, thanks, Rob.
Posted

No worries, let us know how you get on :)

 

it does sound like a combination of more than one thing to be honest, do you have any compressed air?

Intel Q6600 @ 4Ghz (Watercooled)

Asus P5K premium black pearl

4GB OCZ Reaper 8500

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Join Free PC Help - Register here

 

Donations are welcome - here

 

PC Build

 

 

We are all members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

Posted
Hi again, i went on to the acer website to see if i could find any info on there about it, had a live chat to a technician, and he said it sounds like a power drain, and advised me to remove the battery after shutting off the power, and then re try restarting again, i tried that and it restarted fine, but if the problem arises again, i'll get back in touch, thanks for your help, Rob

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