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Posted

Hello,first post here.

 

I would appreciate some help as I really am not the most computer literate of people.

 

This might not seem a major thing as my PC seems to be running fine but I would like this cleared up if possible.

 

My Specs:

 

XP Pro SP2

AMD Sempron 2800

 

2gb RAM

 

Ok,when I open up device manager I see 5 yellow triangles in Sound Video and Game Controllers.

They are Audio Codecs,Legacy Audio Drivers,Legacy Video Capture Devices,Media Control Devices and Video Codecs

 

Now,right clicking them and clicking properties on each brings up this:

 

'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

 

Now I DO NOT have a windows XP disc (this PC was custom built about 8 years ago and to be honest has served me well)

 

So my guess would be to re-install the drivers but can you do so without an XP disc at hand? I dont want to delete and try a re-install and them find my PC wont work!

 

As I say at the moment it works fine with no errors but the above seems a cause for concern imo.

 

I dont know if you tech guys remotely access people's PC to help them out or do you just advise them to what to do?

 

Anyway if you can help I would appreciate it,thanks.

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Posted

Do you have the Motherboard disk/ know what make/model the Motherboard is.

 

If you put the disk in the optical drive and click on each of the yellow exclamations you go to update driver and then you get the option to search and then you can go into where to search if needed.

Try just letting it search itself and it 'should' load the drivers itself....

 

If not then come back and let us know and we can go from there :)

 

I wouldn't let anyone remote access anything if I were you, regardless what there reputation is like on a forum.

We give advice and dont worry we WILL sort this for you without the need for remote access :)

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