help acer aspire one netbook

[mad_ass_ali]

hello all plz help me fix my kids netbook

 

ok here goes she was useing it all the time and one day it just froze i tryed to restart it and up

popet this black screen

 

windows could not start because the following file is missing or corrupt:

<windows root>\system32\ntoskrnl.exe.

please re-install a copy of the above file.

 

ok i know the windows that cane with the net book was pre installed and it a partition on the hdd

so i tried to restore it back to factory setting and tried to restart it again but the same message

came back up. since then iv tried installing my copy of xp on it

so i formatted the big part of the hdd not the little partition and installed my copy on the big side

but it stopped the install after about 20min my copy of xp is very old and has some scratches on it so i blame this for it stopping.

so iv tried getting back in to the acer restore screen and all im still getting is the system32 message again

 

iv tried a new hdd in it but my copy of xp is no good and keeps stopping half way

 

how can i get this system32 file back on to the net book i have no usb fash pen?

can i use my digital cam or sd card for this???

 

hope you can help me

regards mad_ass_ali

[Jelly Bean]

Hello there.

 

I asume you you used and external CD/DVD rom drive to install windows?

 

Your error is proberly you have an earlier service pack on the CD and a newer one on the disk....

 

Now your disk also is it OEM or a retail disk?

 

A retail disk comes supplied with its own COA key and OEM comes supplied with a new computer/laptop.

 

You CANNOT use a retail disk on the Acer One it is illegal.

 

Were are your recovery disks that came with the Acer one?

 

If you wish to use the old CD and it is OEM then you should delete the partition during install and create a new one....

 

Or use the recovery disks and an external CD/DVD rom setting first boot device in BIOS to USB external hardware.

 

If you delete the partition using recovery disks then you will not be able to use the recovery disks to install windows as an instillation of windows needs to be on the hard drive to use recovery..

 

Or you can install windows as :

 

http://extremetechsupport.com/forum/hard-drives-pen-flash-and-usb/10305-install-windows-using-usb-pen-drive-and-wintoflash.html

[mad_ass_ali]

Hello there.

 

I asume you you used and external CD/DVD rom drive to install windows?

 

Your error is proberly you have an earlier service pack on the CD and a newer one on the disk....

 

Now your disk also is it OEM or a retail disk?

 

A retail disk comes supplied with its own COA key and OEM comes supplied with a new computer/laptop.

 

You CANNOT use a retail disk on the Acer One it is illegal.

 

Were are your recovery disks that came with the Acer one?

 

If you wish to use the old CD and it is OEM then you should delete the partition during install and create a new one....

 

Or use the recovery disks and an external CD/DVD rom setting first boot device in BIOS to USB external hardware.

 

If you delete the partition using recovery disks then you will not be able to use the recovery disks to install windows as an instillation of windows needs to be on the hard drive to use recovery..

 

Or you can install windows as :

 

http://extremetechsupport.com/forum/hard-drives-pen-flash-and-usb/10305-install-windows-using-usb-pen-drive-and-wintoflash.html

 

hello jelly bean thanx for your reply

 

1. yes i used an external cd/dvd drive to do this

2. i have been told this by my m8t so looking in to buying a new cd & it is a retail cd

3.(recovery disks) it was new when i got it from argos. but it never came with any disks it was all preloaded. acer looking for £50 for the disk.

4. id like to use the copy of window that is on the acer's hdd as its got all drivers and stuff preloaded. but all i get is the missing file message and the optiton of f2 &f12 the alt f10 no longer works to get in to acer recovery

 

where can i find the system32 ntoskrnl .exe. file and how can i get it back on.

[Plastic Nev]

If F10 is no longer getting you into the recovery partition, trying the older XP disk may have either wiped the recovery partition or at least seriously damaged it.

Do not try that old disk, even if it did load, it be flagged as ilegal the minute it went looking for activation and for updates from Microsoft and may even shut down.

There are only two options left. The first and possibly cheapest is the disk from Acer. To buy a new and fully legal copy of windows which is the second option, is a lot more than what Acer want.

Nev.

[Synapse]

I agree with both of the above.

 

Attempting an install of Windows with a CD will have rewritten the boot options, that is why you cannot use the recovery partition any more.

 

There will no doubt be more than one file missing, copy one over and Windows will ask for the next, and the next, and so it goes on in to many hundreds of files. There is no way to deal with unless you have the right disc and run a full reinstall.

 

I'd also recommend you go to Acer for the correct CD, its cheaper than buying Windows and all of the correct drivers and settings are prebuilt in to the install. Half an hour and its done.

[Jelly Bean]

I agree with both of the guys.....Your recovery partition is either gone or corrupt....

 

I would sugest either contacting Acer for a set of recovery disks or buying a retail disk....

[mad_ass_ali]

thanx all

i think im gona have to buy the acer disk

i h8t haven to pay for something i should have got

in the box in the first place.

 

if any one can think of anything else that mite save me

from parting with all my cash let me know

 

or if some one has the disk for a (Acer Aspire one D250-0br)

and staying near Cornwall UK id appreciate the help

 

thanx all

[Jelly Bean]

Your welcome.

 

I cannot understand why Acer did not supply the disk as my childs Acerone had the disks in the box.

 

 

Try advertising on FaceBook if you use it........Or try buying on eBay or Amazon,look for the cheapest prices.

[LukeM]

Didn't know it was illegal to use a retail copy of Windows on an Acer Aspire One? :o

 

Well good luck!

[Synapse]

Its not illegal as long as you use the corresponding licence key that came with that copy of Windows.

 

Microsoft are really picky about licensing, they say that OEM copies, ie the ones that are installed on your computer when you buy them, or ones you buy as a system builder can only be used on that specific machine they are installed on and are non transferable. They also say the licence key is tied to that specific CD. In some ways a bit silly as most OEM CD's are identical except the version of Service Pack.

 

Legitimate Retail versions can be moved I think 3 times, but I'd have to check. The licence keys are also different to OEM so a retail CD won't install and activate using and OEM key that is stuck to the bottom of a PC.

 

Perhaps all a bit silly, and there are a number of workarounds, especially for USB installs on netbooks. Most of the wise forums won't tell you how to do it because it contravenes licensing, not because they don't want to help........