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Posted

packard bell imedia 2326, vista home premium, amd 8450 triple core, 2814ram, 2.1ghz, directx 10,

 

my sons year old pc is crashing lately meaning it ends up with the old familiar blue screen.

 

the specs are as above.

 

he tells me that this happens shortly into playing a game or watching a movie.

 

i restored the machine using the packard bell recovery bring the hard drive back to original state - the same thing happens.

 

he tells me the pc freezes, makes weird sounds and then crashes.

 

below is details of what is stated:

 

 

 

KERNEL_DATA_INPAGE_ERROR

 

Technical Information:

 

 

*** STOP: 0x0000007A (0xC0403E50, 0xC000000E, 0x7EF49860, 0x807CA000)

 

 

*** storport.sys - Address 807CA000 base at 80795000, Datestamp 49e01ef7

 

 

Collecting data for crash dump ...

Initializing disk for crash dump ...

 

any suggestions?

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Posted

Since it makes wierd sounds first I'm guessing a bad drive instead of bad memory. Have a read here;

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Posted

Weird sounds could also be when you get a DirectX crash..

 

Can you not get into windows at all now then?

 

It could be anything from needing the sound/display drivers updating to the chipset drivers or DirectX

 

If you can get into windows open a command window (cmd.exe) and type dxdiag then hit enter and post a pic of the 1st screen that pops up please :)

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Posted
I was just wondering if this only happens with a disk in the drive bay. Just a thought.

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Posted

Overheating comes to mind as well, considering it seems to happen when game playing or watching a movie, have you had the cover off and looked to see if any dust build up?

Nev.

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