Missknowall Posted February 2, 2011 Posted February 2, 2011 (edited) I keep getting an error message of an ' unresponding script'. I have isolated this message appearing when my hotmail account is open ( in mozilla firefox). I am now using my hotmail account in Internet Explorer and there is no error message with this. Also, when I use hotmail in firefox on other laptops I get the same error message. Along with this problem, whilst using the software for the company I have just started some work with, I keep getting a message saying -' not responding' when I try to input any information, along with a hazy screen and a blue circle. I do tend to keep my hotmail account( in firefox) open whilst working, although use IE for software. I wonder if anyone can shed any light on this problem. It does meant that I am unable to work at the moment until this problem is fixed, thus I wil be so grateful for any solution. Thanking you in advance. Edited February 2, 2011 by Missknowall Quote
RandyL Posted February 3, 2011 Posted February 3, 2011 Try using the Firefox (safemode). It might be a add-on that is causing the problem. If the Firefox (safemode) works ok then it's probably an add-on that is causing it. Look in Tools>add-ons. Probably in Extensions. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Missknowall Posted February 5, 2011 Author Posted February 5, 2011 Apologies in the delay. Thank you so much for that suggestion. I have heard that Hotmail is incompatible with Mozilla, thus am using Chrome instead and I now dont get the problem. However, as yet I havent used the work software with which I was having the problem. I wil be doing tomorrow though and wil keep you posted of the result. Quote
Missknowall Posted February 6, 2011 Author Posted February 6, 2011 The problem is now sorted. Software is working ok now. Must have been the 'hotmaill account' being open in Firefox. Thanks all. Quote
Starbuck Posted February 6, 2011 Posted February 6, 2011 Seems problems with Hotmail/Firefox are an ongoing problem: The new version of hotmail is not working on Firefox | Firefox Support Forum | Firefox Help https://support.mozilla.com/en-US/questions/779058 Quote Member of:UNITE
Missknowall Posted February 8, 2011 Author Posted February 8, 2011 Ah- oh - been having the same issues with work software- saying' not responding'. It had been fine on Sunday and yesterday. Quote
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