XP Device Drivers

[Guest REKing]

Helping someone with a VistaQuest DV7 digital video camera.

 

She has XP Home and I have XP Professional.

 

When I connect the camera to her laptop, Dev Manager shows Unknown Device

and Driver Details says "No driver installed or needed"...device does not

show up

under My Computer.

 

When I connect the camera to my pc it recognized the device as a USB Mass

Storage Device in Dev Manager and it appears under My Computer and I can

download/play all video clips. Using Dev Manager it shows that it loaded

USBSTOR.SYS as a driver.

 

Checked her laptop and USBSTOR.SYS does exist. Tried using Dev Manager to

Update the driver and pointed it to the folder containing

USBSTOR.SYS...update

tells me that it can't find a better driver than the one it's using (even

though Dev

Manager still says it's not using a driver and one's not needed).

 

We are unable to download pics/vidoe clips from the camera. I would have

thought

that XP Home would use the same driver as XP Pro? But even if I copy

USBSTOR.SYS onto a CD and then use it to attempt to update the driver on her

laptop via Dev Manager it tells me it can't find a better driver (even if I

point the update to the CD)...??? I can't think of any way to force XP Home

to use the new

driver....any ideas why XP Home is acting different from XP Pro and how I

can get

her laptop to recognize the camera as a USB storage device?

 

By the way, we are both running Windows auto update and so should be up to

date with fixes.

--

REKing

[Guest Gerry]

Re: XP Device Drivers

 

I would have thought that a software CD would have been provided with

the camera. You can get updated drivers here

http://www.vistaquestusa.com/pages/service.htm

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

REKing wrote:

> Helping someone with a VistaQuest DV7 digital video camera.

>

> She has XP Home and I have XP Professional.

>

> When I connect the camera to her laptop, Dev Manager shows Unknown

> Device and Driver Details says "No driver installed or

> needed"...device does not show up

> under My Computer.

>

> When I connect the camera to my pc it recognized the device as a USB

> Mass Storage Device in Dev Manager and it appears under My Computer

> and I can download/play all video clips. Using Dev Manager it shows

> that it loaded USBSTOR.SYS as a driver.

>

> Checked her laptop and USBSTOR.SYS does exist. Tried using Dev

> Manager to Update the driver and pointed it to the folder containing

> USBSTOR.SYS...update

> tells me that it can't find a better driver than the one it's using

> (even though Dev

> Manager still says it's not using a driver and one's not needed).

>

> We are unable to download pics/vidoe clips from the camera. I would

> have thought

> that XP Home would use the same driver as XP Pro? But even if I copy

> USBSTOR.SYS onto a CD and then use it to attempt to update the driver

> on her laptop via Dev Manager it tells me it can't find a better

> driver (even if I point the update to the CD)...??? I can't think of

> any way to force XP Home to use the new

> driver....any ideas why XP Home is acting different from XP Pro and

> how I can get

> her laptop to recognize the camera as a USB storage device?

>

> By the way, we are both running Windows auto update and so should be

> up to date with fixes.