internet problem

[Fric]

Hi, if there is help I could use it.

I've had problems with PC but managed to resolve the majority, but I'm left with a confusing situation. I was running Firefox Beta4 quite happily prior to the unrelated problems, and once those problems were fixed I find Firefox not working correctly.

If I click a link in O/Express, Firefox opens and reveals the relevant page. However If I attempt a search on Firefox, the search results appear, but I am unable to access any of them - I have to use IE7 to achieve a successful search.

If I remove Firefox, IE7 will not respond to links in O/Express, therefore I am currently forced to use both Firefox and IE7.

I have removed the Beta version of Firefox and installed the latest full version, but with no improvement. I have carried out 'uninstall' several times in an attempt to rectify this anomoly and now find that, despite having uninstalled the programme from Control Panel, I have 5 versions of Firefox appearing in Windows Explorer. If I check their 'Preperties' value they seem to take up 0KB & 140KB - whilst the other 3 are around 8.5MB. Can I just right click these and 'Delete' them? They do not appear in 'Add or Remove' or in CCleaner.

Any help would be welcome as a little knowledge is a dangerous thing.:mad:

 

Thanking you muchly

frank

[PseFrank]

Hi Frank, It certainly does sound like you have some problems. Lets see if we can get rid of Firefox for you. Using the link below download Everything.

 

Everything - Free software downloads and software reviews - CNET Download.com

 

Everthing is a super fast search engine and should be able to find any file on your computer. After downloading and installing the program, open up a new search window and type Firefox. A number of files will immediately appear.

 

Hit CTRL + A to select/highlight all the files. Right click on the highlighted files and select Delete.

 

Now restart your computer.

 

A word of caution...be careful what you select for deletion using this method.

 

After you have restarted your computer go to second link I have provided and download Mozilla Firefox.

 

Mozilla Firefox - Free software downloads and software reviews - CNET Download.com

 

 

I would also suggest that you go to Windows Updates to check that all the Microsoft updates are in fact up to date.

 

If the above does not sort out your problem then please post back with your computer details...Make and model, etc.

[RandyL]

If I remove Firefox, IE7 will not respond to links in O/Express

This may be because you made Firefox your default browser. OE links should open with IE if you make IE your default browser. It's worth a try. See the following link. Change your default web browser