Explorer keeps closing , please help

[Guest LouisG]

ever since i removed a copy of Avg Pro and went back to the Avg free

version i've had a problem with explorer closing on me and having my

taskbar/sys tray disappear. I have to open all my programs via

taskmanager and if i try to open another explorer.exe it stays open for a

short time then closes again.

 

I've scanned with Avg , Malware programs , Spybot etc and cleaned

whatever its found , but still have problem with it crashing. The odd

thing is that if i disconnect my modem from the 'net , i don't have this

problem , but if i go into safe mode and try to run some security

programs there i have the same thing happening.

 

I've run HiJackThis and the only files that seem out of place are two

instances of a .dll file rqRHyaXo.dll ,if i try to delete , move or

rename it states that it is in use. I've tried everything to get rid of

this thinking it might be the culprit , but nothing works.

 

Please can someone help!

 

Also system restore only shows todays date!

 

Thanks Gord

[Guest Kelly]

Re: Explorer keeps closing , please help

 

Hmm, this doesn't sound right. Try removing all copies of the program and

also disable everything listed under Start/Run: msconfig - Startup. Check

under the Services Tab as well - hide all MS - uncheck accordingly there

then reboot.

 

Good luck and keep us posted.

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.kellys-korner-xp.com/supportspace.htm

 

 

"LouisG" <imnot@home.com> wrote in message

news:Xns9AB0E46A5FB6411241959@140.99.99.138...

> ever since i removed a copy of Avg Pro and went back to the Avg free

> version i've had a problem with explorer closing on me and having my

> taskbar/sys tray disappear. I have to open all my programs via

> taskmanager and if i try to open another explorer.exe it stays open for a

> short time then closes again.

>

> I've scanned with Avg , Malware programs , Spybot etc and cleaned

> whatever its found , but still have problem with it crashing. The odd

> thing is that if i disconnect my modem from the 'net , i don't have this

> problem , but if i go into safe mode and try to run some security

> programs there i have the same thing happening.

>

> I've run HiJackThis and the only files that seem out of place are two

> instances of a .dll file rqRHyaXo.dll ,if i try to delete , move or

> rename it states that it is in use. I've tried everything to get rid of

> this thinking it might be the culprit , but nothing works.

>

> Please can someone help!

>

> Also system restore only shows todays date!

>

> Thanks Gord