CD/DVD Drive help

[Acorn]

My CD/DVD Drive (HL-DT-ST DVDRAMGSA-T20N ATA Devices) does not eject nor does it read CD`s or DVD`s. The drive shows up as working in the Control Panel- have tried and I have uninstalled and re-installed the driver several times tono effect. Please help. I am running Vista Basic

[Plastic Nev]

Hi Acorn and welcome to Extreme Tech Support - Free PC Help,

That actually sounds to be something mechanical wrong and could be some part jammed.

If so it may mean a new drive. However some checks first, is this a desktop or a laptop?

If a desktop, turn the power off at the mains socket and remove the cover.

Check that the cables plugged into the drive are properly connected, best perhaps to pull out and push back in to ensure a good connection.

While the cover is off, check also the other ends of cables are connected properly as well.

Let us know how you get on.

Nev.