winxp services deleted - please help

[Guest Aravind]

Many of the winxp services such as "plug and play" seem to have been

deleted, i.e., under services under computer management, i see only

about 15 services and all are Nero, Office, Canon camera etc - I dont

see standard xp services such as plug and play. As a result I am

having a lot of problems (my device manager, netwrok connections etc

are all empty, the audio doesnt work - sound card isnt getting

recognized etc.) For example, msinfo32.exe says "Can't collect

information" for all the devices.

 

How can I fix this?

 

I am not sure about the exact source of the problem - my brother was

using my system and it seems he manually registered a dll file

(ole.dll or something) since mcafee auto update wasnt working. (mcafee

is working fine now though) - he mentioned that he had to reboot the

system after which windows defender or something said that some of the

services will have to be deleted.

[Guest Pegasus \(MVP\)]

Re: winxp services deleted - please help

 

 

"Aravind" <r.aravind@gmail.com> wrote in message

news:5ecd1b38-966a-4c10-b134-089ac01432e0@a9g2000prl.googlegroups.com...

> Many of the winxp services such as "plug and play" seem to have been

> deleted, i.e., under services under computer management, i see only

> about 15 services and all are Nero, Office, Canon camera etc - I dont

> see standard xp services such as plug and play. As a result I am

> having a lot of problems (my device manager, netwrok connections etc

> are all empty, the audio doesnt work - sound card isnt getting

> recognized etc.) For example, msinfo32.exe says "Can't collect

> information" for all the devices.

>

> How can I fix this?

>

> I am not sure about the exact source of the problem - my brother was

> using my system and it seems he manually registered a dll file

> (ole.dll or something) since mcafee auto update wasnt working. (mcafee

> is working fine now though) - he mentioned that he had to reboot the

> system after which windows defender or something said that some of the

> services will have to be deleted.

 

Use System Restore to return the machine to a sound

condition. Click Start / Help and look for help on "System

Restore" if unsure how to do this.

[Guest Aravind]

Re: winxp services deleted - please help

 

On Jun 3, 9:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

> "Aravind" <r.arav...@gmail.com> wrote in message

>

> news:5ecd1b38-966a-4c10-b134-089ac01432e0@a9g2000prl.googlegroups.com...

>

>

>

> > Many of thewinxpservicessuch as "plugandplay" seem to have been

> >deleted, i.e., underservicesunder computer management, i see only

> > about 15servicesand all are Nero, Office, Canon camera etc - I dont

> > see standard xpservicessuch asplugandplay. As a result I am

> > having a lot of problems (my device manager, netwrok connections etc

> > are all empty, the audio doesnt work - sound card isnt getting

> > recognized etc.) For example, msinfo32.exe says "Can't collect

> > information" for all the devices.

>

> > How can I fix this?

>

> > I am not sure about the exact source of the problem - my brother was

> > using my system and it seems he manually registered a dll file

> > (ole.dll or something) since mcafee auto update wasnt working. (mcafee

> > is working fine now though) - he mentioned that he had to reboot the

> > system after which windows defender or something said that some of the

> >serviceswill have to bedeleted.

>

> Use System Restore to return the machine to a sound

> condition. Click Start / Help and look for help on "System

> Restore" if unsure how to do this.

 

I tried that. System Restore doesnt work either. Says system restore

can not protect your computer.

[Guest Pegasus \(MVP\)]

Re: winxp services deleted - please help

 

 

"Aravind" <r.aravind@gmail.com> wrote in message

news:ff5c572f-caf6-4b0c-8a16-b10177ac1f2a@c19g2000prf.googlegroups.com...

> On Jun 3, 9:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

>> "Aravind" <r.arav...@gmail.com> wrote in message

>>

>> news:5ecd1b38-966a-4c10-b134-089ac01432e0@a9g2000prl.googlegroups.com...

>>

>>

>>

>> > Many of thewinxpservicessuch as "plugandplay" seem to have been

>> >deleted, i.e., underservicesunder computer management, i see only

>> > about 15servicesand all are Nero, Office, Canon camera etc - I dont

>> > see standard xpservicessuch asplugandplay. As a result I am

>> > having a lot of problems (my device manager, netwrok connections etc

>> > are all empty, the audio doesnt work - sound card isnt getting

>> > recognized etc.) For example, msinfo32.exe says "Can't collect

>> > information" for all the devices.

>>

>> > How can I fix this?

>>

>> > I am not sure about the exact source of the problem - my brother was

>> > using my system and it seems he manually registered a dll file

>> > (ole.dll or something) since mcafee auto update wasnt working. (mcafee

>> > is working fine now though) - he mentioned that he had to reboot the

>> > system after which windows defender or something said that some of the

>> >serviceswill have to bedeleted.

>>

>> Use System Restore to return the machine to a sound

>> condition. Click Start / Help and look for help on "System

>> Restore" if unsure how to do this.

>

> I tried that. System Restore doesnt work either. Says system restore

> can not protect your computer.

 

Could you post the exact, verbatim message when you attempt

a System Restore?

[Guest Aravind]

Re: winxp services deleted - please help

 

On Jun 3, 11:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

> "Aravind" <r.arav...@gmail.com> wrote in message

>

> news:ff5c572f-caf6-4b0c-8a16-b10177ac1f2a@c19g2000prf.googlegroups.com...

>

>

>

> > On Jun 3, 9:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

> >> "Aravind" <r.arav...@gmail.com> wrote in message

>

> >>news:5ecd1b38-966a-4c10-b134-089ac01432e0@a9g2000prl.googlegroups.com...

>

> >> > Many of thewinxpservicessuch as "plugandplay" seem to have been

> >> >deleted, i.e., underservicesunder computer management, i see only

> >> > about 15servicesand all are Nero, Office, Canon camera etc - I dont

> >> > see standard xpservicessuch asplugandplay. As a result I am

> >> > having a lot of problems (my device manager, netwrok connections etc

> >> > are all empty, the audio doesnt work - sound card isnt getting

> >> > recognized etc.) For example, msinfo32.exe says "Can't collect

> >> > information" for all the devices.

>

> >> > How can I fix this?

>

> >> > I am not sure about the exact source of the problem - my brother was

> >> > using my system and it seems he manually registered a dll file

> >> > (ole.dll or something) since mcafee auto update wasnt working. (mcafee

> >> > is working fine now though) - he mentioned that he had to reboot the

> >> > system after which windows defender or something said that some of the

> >> >serviceswill have to bedeleted.

>

> >> Use System Restore to return the machine to a sound

> >> condition. Click Start / Help and look for help on "System

> >> Restore" if unsure how to do this.

>

> > I tried that. System Restore doesnt work either. Says system restore

> > can not protect your computer.

>

> Could you post the exact, verbatim message when you attempt

> a System Restore?

 

It is:

"System restore is not able to protect your computer. Please, restart

your computer and run system restore again."

 

And restarting the system doesnt help at all. The same message is

displayed.

[Guest Pegasus \(MVP\)]

Re: winxp services deleted - please help

 

 

"Aravind" <r.aravind@gmail.com> wrote in message

news:d7d53e4a-aaa1-4eef-bb24-577fd4f32aa4@s33g2000pri.googlegroups.com...

> On Jun 3, 11:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

>> "Aravind" <r.arav...@gmail.com> wrote in message

>>

>> news:ff5c572f-caf6-4b0c-8a16-b10177ac1f2a@c19g2000prf.googlegroups.com...

>>

>>

>>

>> > On Jun 3, 9:49 am, "Pegasus \(MVP\)" <I....@fly.com.oz> wrote:

>> >> "Aravind" <r.arav...@gmail.com> wrote in message

>>

>> >>news:5ecd1b38-966a-4c10-b134-089ac01432e0@a9g2000prl.googlegroups.com...

>>

>> >> > Many of thewinxpservicessuch as "plugandplay" seem to have been

>> >> >deleted, i.e., underservicesunder computer management, i see only

>> >> > about 15servicesand all are Nero, Office, Canon camera etc - I dont

>> >> > see standard xpservicessuch asplugandplay. As a result I am

>> >> > having a lot of problems (my device manager, netwrok connections etc

>> >> > are all empty, the audio doesnt work - sound card isnt getting

>> >> > recognized etc.) For example, msinfo32.exe says "Can't collect

>> >> > information" for all the devices.

>>

>> >> > How can I fix this?

>>

>> >> > I am not sure about the exact source of the problem - my brother was

>> >> > using my system and it seems he manually registered a dll file

>> >> > (ole.dll or something) since mcafee auto update wasnt working.

>> >> > (mcafee

>> >> > is working fine now though) - he mentioned that he had to reboot the

>> >> > system after which windows defender or something said that some of

>> >> > the

>> >> >serviceswill have to bedeleted.

>>

>> >> Use System Restore to return the machine to a sound

>> >> condition. Click Start / Help and look for help on "System

>> >> Restore" if unsure how to do this.

>>

>> > I tried that. System Restore doesnt work either. Says system restore

>> > can not protect your computer.

>>

>> Could you post the exact, verbatim message when you attempt

>> a System Restore?

>

> It is:

> "System restore is not able to protect your computer. Please, restart

> your computer and run system restore again."

>

> And restarting the system doesnt help at all. The same message is

> displayed.

 

You could try a manual System Restore - see here:

http://support.microsoft.com/kb/307545

If this does not help then a Windows "Repair" installation may

fix the problem. You launch it by booting the machine with your

WinXP installation disk.