internet explorer 7 on window xp (not responding)

[Guest allure]

running internet explorer 7 on window xp have noticed lately while browsing

and opening some several pages at a time that the page freezes and stops

responding where i have to close it and re-open explorer again any idea as to

what may be the cause of this problem??

 

allure

[Guest Sainath , SMB KID]

RE: internet explorer 7 on window xp (not responding)

 

Hi allure,

 

can you please provide more detailed information such as

 

a) Is there an application crash or system crash ( OS )

 

b) what is the version of wininet.dll

 

c) have you updated all the services packs to the latest ?

 

d) also provide me the version of shell32.dll

 

sai.

 

 

 

"allure" wrote:

> running internet explorer 7 on window xp have noticed lately while browsing

> and opening some several pages at a time that the page freezes and stops

> responding where i have to close it and re-open explorer again any idea as to

> what may be the cause of this problem??

>

> allure

>

>

>

[Guest allure]

RE: internet explorer 7 on window xp (not responding)

 

hello sainath

 

as far as crash or system crash ( OS ) i dont experience a crash all what

happens is that the page freezes and doesnt respond which pushes me to close

it and re open it

 

as far as the the version of wininet.dll and version of shell32.dll pls

can you advise me where i can check this to let u know?

 

as far as service packs iam on service pack 2 now

 

thank u

allure

 

 

 

"Sainath , SMB KID" wrote:

> Hi allure,

>

> can you please provide more detailed information such as

>

> a) Is there an application crash or system crash ( OS )

>

> b) what is the version of wininet.dll

>

> c) have you updated all the services packs to the latest ?

>

> d) also provide me the version of shell32.dll

>

> sai.

>

>

>

> "allure" wrote:

>

> > running internet explorer 7 on window xp have noticed lately while browsing

> > and opening some several pages at a time that the page freezes and stops

> > responding where i have to close it and re-open explorer again any idea as to

> > what may be the cause of this problem??

> >

> > allure

> >

> >

> >

[Guest Sainath , SMB KID]

RE: internet explorer 7 on window xp (not responding)

 

 

Hi Allure,

 

These both files are present in c:\windows\system32 folder.

 

Also is this issue happening with one website or multiple websites ?

it this is happening with one website then is this an activex supported

website ?

Please check the addons which you have installed on IE

 

TOOLS--> Internet Options --> programs --> manage addons and let mekn ow

what are installed.

 

sai.

 

"allure" wrote:

> hello sainath

>

> as far as crash or system crash ( OS ) i dont experience a crash all what

> happens is that the page freezes and doesnt respond which pushes me to close

> it and re open it

>

> as far as the the version of wininet.dll and version of shell32.dll pls

> can you advise me where i can check this to let u know?

>

> as far as service packs iam on service pack 2 now

>

> thank u

> allure

>

>

>

> "Sainath , SMB KID" wrote:

>

> > Hi allure,

> >

> > can you please provide more detailed information such as

> >

> > a) Is there an application crash or system crash ( OS )

> >

> > b) what is the version of wininet.dll

> >

> > c) have you updated all the services packs to the latest ?

> >

> > d) also provide me the version of shell32.dll

> >

> > sai.

> >

> >

> >

> > "allure" wrote:

> >

> > > running internet explorer 7 on window xp have noticed lately while browsing

> > > and opening some several pages at a time that the page freezes and stops

> > > responding where i have to close it and re-open explorer again any idea as to

> > > what may be the cause of this problem??

> > >

> > > allure

> > >

> > >

> > >

[Guest allure]

RE: internet explorer 7 on window xp (not responding)

 

hi again sainath

 

well this issue is happening lets say when u open at times multiple website

it could be two or three or more... now as far as the add ons installed there

are

 

the ones loades in internet explorer

and there are the ones been used by internet explorer

and the ones that run without requiring permission

which of those u want me to check for you ?

 

wininet.dll is version 7.0.6000.16640

shell32.dll is version 6.0.2900.3241

 

 

allure

 

"Sainath , SMB KID" wrote:

>

> Hi Allure,

>

> These both files are present in c:\windows\system32 folder.

>

> Also is this issue happening with one website or multiple websites ?

> it this is happening with one website then is this an activex supported

> website ?

> Please check the addons which you have installed on IE

>

> TOOLS--> Internet Options --> programs --> manage addons and let mekn ow

> what are installed.

>

> sai.

>

> "allure" wrote:

>

> > hello sainath

> >

> > as far as crash or system crash ( OS ) i dont experience a crash all what

> > happens is that the page freezes and doesnt respond which pushes me to close

> > it and re open it

> >

> > as far as the the version of wininet.dll and version of shell32.dll pls

> > can you advise me where i can check this to let u know?

> >

> > as far as service packs iam on service pack 2 now

> >

> > thank u

> > allure

> >

> >

> >

> > "Sainath , SMB KID" wrote:

> >

> > > Hi allure,

> > >

> > > can you please provide more detailed information such as

> > >

> > > a) Is there an application crash or system crash ( OS )

> > >

> > > b) what is the version of wininet.dll

> > >

> > > c) have you updated all the services packs to the latest ?

> > >

> > > d) also provide me the version of shell32.dll

> > >

> > > sai.

> > >

> > >

> > >

> > > "allure" wrote:

> > >

> > > > running internet explorer 7 on window xp have noticed lately while browsing

> > > > and opening some several pages at a time that the page freezes and stops

> > > > responding where i have to close it and re-open explorer again any idea as to

> > > > what may be the cause of this problem??

> > > >

> > > > allure

> > > >

> > > >

> > > >

[Guest PA Bear [MS MVP]]

Re: internet explorer 7 on window xp (not responding)

 

If you must make identical posts to multiple newsgroups, please cross-post

one (1) message to all of them. Thank you.

 

Multiposting vs Crossposting:

http://www.blakjak.demon.co.uk/mul_crss.htm

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

allure wrote:

> running internet explorer 7 on window xp have noticed lately while

> browsing

> and opening some several pages at a time that the page freezes and stops

> responding where i have to close it and re-open explorer again any idea as

> to what may be the cause of this problem??

>

> allure

[Guest Sainath , SMB KID]

RE: internet explorer 7 on window xp (not responding)

 

Hi allure,

 

Thanks for the reply

 

The wininet.dll version is up to the latest which is ms08-024 IE cumulative

patch.

 

Questions

=======

a) Now is this issue happening when opening specific websites ? or any

website ?

 

b) Is this issue happening only on one client or multiple clients or on all

the clients ?

 

c) Can you please provide me the website name so that i can check the same

 

d) During the application hang , does CPU utilization spike up to 100 % ?

 

e) Disable add -ons and try accessing the webpages

 

f) To eliminate the 3rd party utilities pelase use msconfig to disable 3rd

party services or go to safe mode with networking to repro the issue

 

 

sai.

 

"allure" wrote:

> hi again sainath

>

> well this issue is happening lets say when u open at times multiple website

> it could be two or three or more... now as far as the add ons installed there

> are

>

> the ones loades in internet explorer

> and there are the ones been used by internet explorer

> and the ones that run without requiring permission

> which of those u want me to check for you ?

>

> wininet.dll is version 7.0.6000.16640

> shell32.dll is version 6.0.2900.3241

>

>

> allure

>

> "Sainath , SMB KID" wrote:

>

> >

> > Hi Allure,

> >

> > These both files are present in c:\windows\system32 folder.

> >

> > Also is this issue happening with one website or multiple websites ?

> > it this is happening with one website then is this an activex supported

> > website ?

> > Please check the addons which you have installed on IE

> >

> > TOOLS--> Internet Options --> programs --> manage addons and let mekn ow

> > what are installed.

> >

> > sai.

> >

> > "allure" wrote:

> >

> > > hello sainath

> > >

> > > as far as crash or system crash ( OS ) i dont experience a crash all what

> > > happens is that the page freezes and doesnt respond which pushes me to close

> > > it and re open it

> > >

> > > as far as the the version of wininet.dll and version of shell32.dll pls

> > > can you advise me where i can check this to let u know?

> > >

> > > as far as service packs iam on service pack 2 now

> > >

> > > thank u

> > > allure

> > >

> > >

> > >

> > > "Sainath , SMB KID" wrote:

> > >

> > > > Hi allure,

> > > >

> > > > can you please provide more detailed information such as

> > > >

> > > > a) Is there an application crash or system crash ( OS )

> > > >

> > > > b) what is the version of wininet.dll

> > > >

> > > > c) have you updated all the services packs to the latest ?

> > > >

> > > > d) also provide me the version of shell32.dll

> > > >

> > > > sai.

> > > >

> > > >

> > > >

> > > > "allure" wrote:

> > > >

> > > > > running internet explorer 7 on window xp have noticed lately while browsing

> > > > > and opening some several pages at a time that the page freezes and stops

> > > > > responding where i have to close it and re-open explorer again any idea as to

> > > > > what may be the cause of this problem??

> > > > >

> > > > > allure

> > > > >

> > > > >

> > > > >