Sluggish older application after user changes domain password

[Guest Al Williams]

Server 2003 Standard TS, SP2, all patches.

 

We have a recurring problem where a particular (older) client/server LOB

application (Visual Manufacturing) slows down and becomes pretty much

unusable immediately after the TS user changes their domain password. The

user can quit the application and logoff terminal server then login again

and it continues to be slow, rebooting their PC also has no effect. Other

TS applications (like Word/Excel/Outlook) run fine for the affected user,

it's just this one older application. Other TS users have no issues with

this same application.

 

The only thing that fixes it is a reboot of the terminal server.

 

This has happened to pretty much all the users at one time or another and

seems to be related to changing the domain password after being prompted it

is expiring. Not really sure why the domain password would affect this

application. It doesn't use it for it authentication, it has it's own

password mechanism and a LINUX based SQL server.

 

Any ideas on why a reboot fixes it or what I should look for next time?

 

Thanks.

 

--

Allan Williams

[Guest Munindra Das [MSFT]]

Re: Sluggish older application after user changes domain password

 

You can try to see if the slow response happens even if you use the

application locally on the machine without TSing to it after password has

been changed. If that is the case, we can isolate the issue to be with the

application instead of TS and take it from there.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

"Al Williams" <donotreplydirect@usenewsgroup.com> wrote in message

news:uduo0RYxIHA.3680@TK2MSFTNGP05.phx.gbl...

> Server 2003 Standard TS, SP2, all patches.

>

> We have a recurring problem where a particular (older) client/server LOB

> application (Visual Manufacturing) slows down and becomes pretty much

> unusable immediately after the TS user changes their domain password. The

> user can quit the application and logoff terminal server then login again

> and it continues to be slow, rebooting their PC also has no effect. Other

> TS applications (like Word/Excel/Outlook) run fine for the affected user,

> it's just this one older application. Other TS users have no issues with

> this same application.

>

> The only thing that fixes it is a reboot of the terminal server.

>

> This has happened to pretty much all the users at one time or another and

> seems to be related to changing the domain password after being prompted

> it is expiring. Not really sure why the domain password would affect this

> application. It doesn't use it for it authentication, it has it's own

> password mechanism and a LINUX based SQL server.

>

> Any ideas on why a reboot fixes it or what I should look for next time?

>

> Thanks.

>

> --

> Allan Williams

>

>

>

>