Guest OM Posted June 3, 2008 Posted June 3, 2008 Hi, I have snmp service configured to receive/send snmp packet to a specified server. Every now and then, the service crashes and I was unable to restart the service. The only way to get the service running again is to reboot the server. The following is from the event viewer. Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 5/18/2008 Time: 9:27:14 AM User: N/A Computer: server Description: Faulting application snmp.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6e 6d ure snm 0018: 70 2e 65 78 65 20 35 2e p.exe 5. 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 0028: 39 35 39 20 69 6e 20 6e 959 in n 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll 0038: 20 35 2e 32 2e 33 37 39 5.2.379 0040: 30 2e 33 39 35 39 20 61 0.3959 a 0048: 74 20 6f 66 66 73 65 74 t offset 0050: 20 30 30 30 34 31 37 62 000417b 0058: 31 1 Any idea? Thanks
Guest Rich Posted June 3, 2008 Posted June 3, 2008 RE: snmp service is not stopable is your server fully patched? does it say why you can't restart the service? "OM" wrote: > Hi, > > I have snmp service configured to receive/send snmp packet to a > specified server. Every now and then, the service crashes and I was > unable to restart the service. The only way to get the service running > again is to reboot the server. > > The following is from the event viewer. > > Event Type: Error > Event Source: Application Error > Event Category: (100) > Event ID: 1000 > Date: 5/18/2008 > Time: 9:27:14 AM > User: N/A > Computer: server > Description: > Faulting application snmp.exe, version 5.2.3790.3959, faulting module > ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 73 6e 6d ure snm > 0018: 70 2e 65 78 65 20 35 2e p.exe 5. > 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 > 0028: 39 35 39 20 69 6e 20 6e 959 in n > 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll > 0038: 20 35 2e 32 2e 33 37 39 5.2.379 > 0040: 30 2e 33 39 35 39 20 61 0.3959 a > 0048: 74 20 6f 66 66 73 65 74 t offset > 0050: 20 30 30 30 34 31 37 62 000417b > 0058: 31 1 > > Any idea? Thanks >
Guest OM Posted June 4, 2008 Posted June 4, 2008 Re: snmp service is not stopable The server is fully patched. When the snmp service hang, I will not be able to stop or restart the service. The status (on the services.msc) would show stopping, but it never finish the stop action. I tried using SC to stop it from the command line and it is not successfully. The only solution is to restart the computer. Rich wrote: > is your server fully patched? does it say why you can't restart the service? > > "OM" wrote: > >> Hi, >> >> I have snmp service configured to receive/send snmp packet to a >> specified server. Every now and then, the service crashes and I was >> unable to restart the service. The only way to get the service running >> again is to reboot the server. >> >> The following is from the event viewer. >> >> Event Type: Error >> Event Source: Application Error >> Event Category: (100) >> Event ID: 1000 >> Date: 5/18/2008 >> Time: 9:27:14 AM >> User: N/A >> Computer: server >> Description: >> Faulting application snmp.exe, version 5.2.3790.3959, faulting module >> ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> Data: >> 0000: 41 70 70 6c 69 63 61 74 Applicat >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail >> 0010: 75 72 65 20 20 73 6e 6d ure snm >> 0018: 70 2e 65 78 65 20 35 2e p.exe 5. >> 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 >> 0028: 39 35 39 20 69 6e 20 6e 959 in n >> 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll >> 0038: 20 35 2e 32 2e 33 37 39 5.2.379 >> 0040: 30 2e 33 39 35 39 20 61 0.3959 a >> 0048: 74 20 6f 66 66 73 65 74 t offset >> 0050: 20 30 30 30 34 31 37 62 000417b >> 0058: 31 1 >> >> Any idea? Thanks >>
Guest Cody Posted June 10, 2008 Posted June 10, 2008 Re: snmp service is not stopable Any luck? I'm having the same problem on my 2k3 server. I have snmp enabled because I'm using Dell's IT Assistant and Server Administrator. "OM" wrote: > > The server is fully patched. When the snmp service hang, I will not be > able to stop or restart the service. The status (on the services.msc) > would show stopping, but it never finish the stop action. I tried using > SC to stop it from the command line and it is not successfully. The only > solution is to restart the computer. > > > > Rich wrote: > > is your server fully patched? does it say why you can't restart the service? > > > > "OM" wrote: > > > >> Hi, > >> > >> I have snmp service configured to receive/send snmp packet to a > >> specified server. Every now and then, the service crashes and I was > >> unable to restart the service. The only way to get the service running > >> again is to reboot the server. > >> > >> The following is from the event viewer. > >> > >> Event Type: Error > >> Event Source: Application Error > >> Event Category: (100) > >> Event ID: 1000 > >> Date: 5/18/2008 > >> Time: 9:27:14 AM > >> User: N/A > >> Computer: server > >> Description: > >> Faulting application snmp.exe, version 5.2.3790.3959, faulting module > >> ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. > >> > >> For more information, see Help and Support Center at > >> http://go.microsoft.com/fwlink/events.asp. > >> Data: > >> 0000: 41 70 70 6c 69 63 61 74 Applicat > >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail > >> 0010: 75 72 65 20 20 73 6e 6d ure snm > >> 0018: 70 2e 65 78 65 20 35 2e p.exe 5. > >> 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 > >> 0028: 39 35 39 20 69 6e 20 6e 959 in n > >> 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll > >> 0038: 20 35 2e 32 2e 33 37 39 5.2.379 > >> 0040: 30 2e 33 39 35 39 20 61 0.3959 a > >> 0048: 74 20 6f 66 66 73 65 74 t offset > >> 0050: 20 30 30 30 34 31 37 62 000417b > >> 0058: 31 1 > >> > >> Any idea? Thanks > >> >
Guest OM Posted June 10, 2008 Posted June 10, 2008 Re: snmp service is not stopable No, I am also using the Dell IT assistant (on another box) and server administrator. I am waiting for the next scheduled restart to clear the state of the snmp service. I am also having similar problem on my other Dell server which has the snmp service configured. Cody wrote: > Any luck? I'm having the same problem on my 2k3 server. I have snmp enabled > because I'm using Dell's IT Assistant and Server Administrator. > > "OM" wrote: > >> The server is fully patched. When the snmp service hang, I will not be >> able to stop or restart the service. The status (on the services.msc) >> would show stopping, but it never finish the stop action. I tried using >> SC to stop it from the command line and it is not successfully. The only >> solution is to restart the computer. >> >> >> >> Rich wrote: >>> is your server fully patched? does it say why you can't restart the service? >>> >>> "OM" wrote: >>> >>>> Hi, >>>> >>>> I have snmp service configured to receive/send snmp packet to a >>>> specified server. Every now and then, the service crashes and I was >>>> unable to restart the service. The only way to get the service running >>>> again is to reboot the server. >>>> >>>> The following is from the event viewer. >>>> >>>> Event Type: Error >>>> Event Source: Application Error >>>> Event Category: (100) >>>> Event ID: 1000 >>>> Date: 5/18/2008 >>>> Time: 9:27:14 AM >>>> User: N/A >>>> Computer: server >>>> Description: >>>> Faulting application snmp.exe, version 5.2.3790.3959, faulting module >>>> ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. >>>> >>>> For more information, see Help and Support Center at >>>> http://go.microsoft.com/fwlink/events.asp. >>>> Data: >>>> 0000: 41 70 70 6c 69 63 61 74 Applicat >>>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail >>>> 0010: 75 72 65 20 20 73 6e 6d ure snm >>>> 0018: 70 2e 65 78 65 20 35 2e p.exe 5. >>>> 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 >>>> 0028: 39 35 39 20 69 6e 20 6e 959 in n >>>> 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll >>>> 0038: 20 35 2e 32 2e 33 37 39 5.2.379 >>>> 0040: 30 2e 33 39 35 39 20 61 0.3959 a >>>> 0048: 74 20 6f 66 66 73 65 74 t offset >>>> 0050: 20 30 30 30 34 31 37 62 000417b >>>> 0058: 31 1 >>>> >>>> Any idea? Thanks >>>>
Guest Cody Posted June 10, 2008 Posted June 10, 2008 Re: snmp service is not stopable I resolved it. Bug with the Server Administrator version. I installed version 5.4.0.1 which addressed this exact issue. "OM" wrote: > No, I am also using the Dell IT assistant (on another box) and server > administrator. I am waiting for the next scheduled restart to clear the > state of the snmp service. I am also having similar problem on my other > Dell server which has the snmp service configured. > > > > Cody wrote: > > Any luck? I'm having the same problem on my 2k3 server. I have snmp enabled > > because I'm using Dell's IT Assistant and Server Administrator. > > > > "OM" wrote: > > > >> The server is fully patched. When the snmp service hang, I will not be > >> able to stop or restart the service. The status (on the services.msc) > >> would show stopping, but it never finish the stop action. I tried using > >> SC to stop it from the command line and it is not successfully. The only > >> solution is to restart the computer. > >> > >> > >> > >> Rich wrote: > >>> is your server fully patched? does it say why you can't restart the service? > >>> > >>> "OM" wrote: > >>> > >>>> Hi, > >>>> > >>>> I have snmp service configured to receive/send snmp packet to a > >>>> specified server. Every now and then, the service crashes and I was > >>>> unable to restart the service. The only way to get the service running > >>>> again is to reboot the server. > >>>> > >>>> The following is from the event viewer. > >>>> > >>>> Event Type: Error > >>>> Event Source: Application Error > >>>> Event Category: (100) > >>>> Event ID: 1000 > >>>> Date: 5/18/2008 > >>>> Time: 9:27:14 AM > >>>> User: N/A > >>>> Computer: server > >>>> Description: > >>>> Faulting application snmp.exe, version 5.2.3790.3959, faulting module > >>>> ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1. > >>>> > >>>> For more information, see Help and Support Center at > >>>> http://go.microsoft.com/fwlink/events.asp. > >>>> Data: > >>>> 0000: 41 70 70 6c 69 63 61 74 Applicat > >>>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail > >>>> 0010: 75 72 65 20 20 73 6e 6d ure snm > >>>> 0018: 70 2e 65 78 65 20 35 2e p.exe 5. > >>>> 0020: 32 2e 33 37 39 30 2e 33 2.3790.3 > >>>> 0028: 39 35 39 20 69 6e 20 6e 959 in n > >>>> 0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll > >>>> 0038: 20 35 2e 32 2e 33 37 39 5.2.379 > >>>> 0040: 30 2e 33 39 35 39 20 61 0.3959 a > >>>> 0048: 74 20 6f 66 66 73 65 74 t offset > >>>> 0050: 20 30 30 30 34 31 37 62 000417b > >>>> 0058: 31 1 > >>>> > >>>> Any idea? Thanks > >>>> >
Guest Ben Cohee Posted July 17, 2008 Posted July 17, 2008 snmp service is not stopable I do not have a fix for the snmp hanging, but you do not have to reboot the server to get the snmp service running again. Taskmanager -> Processes tab -> End Process for snmp.exe This will allow you to restart the snmp service.
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