Guest d3m0n Posted June 3, 2008 Posted June 3, 2008 Hi All :) Over the last few weeks, we have had an issue whereby one of our servers (it's a DC, which hosts apps and also a fileserver) exhibits the following symptoms, seemingly at random: - The application client on workstations will stop responding, eventually giving an error relating to it not being able to access files on a UNC path (\\server\appshare\system\blahblahetc) which is mapped to the apps drive, or an error stating that another user has exclusive access to a certain file. - The filesharing drive (which is mapped to a folder hosted on a completely different logical partition) also stops responding and crashes explorer if you try to access it from a workstation. - The apps drive also exhibits the same behaviour. - If you try to access a mapped drive via logging onto the server by RDC, the result is the same - Explorer crashes. - If you log into an RDC session and go through My Computer and drill down to the actual shared folder itself, the same thing happens - Explorer crashes. - However, if you log onto the actual console session on the server and browse My Computer, drilling down to the folder, access seems to be ok (it has only crashed explorer once when trying this method). I've run counter logs on memory, hdd (physical and logical) and network interface with no glaring results. I've enabled auditing on the server and can't see anything in the security log to suggest that there are access failures for any files on the server. The rest of the event logs show no errors relating to anything like this. I've also moved the user data onto another server, just in case this was a factor, but the issue is still present, and the data is being hosted fine on the other server, with no problems. The only way to resolve the issue temporarily is to reboot the server. As stated, the issue seems to randomly occur. The one thing I've noticed, when going through services and restarting them to see if any were at fault, is that the Server service crashes when trying to stop and restart, and I have to reboot the server anyway to get this running again. This doesn't produce anything in the event logs either. I'm fairly certain that it is somehow related to the Server service, as every time it occurs, the Server service will hang if you try and restart it (Netlogon, DFS and Computer Browser all stop ok). When the server is running normally, the Server service can be stopped and restarted with no issue. But as I said, none of this is flagging up anything in any event logs, and nothing untoward shows up on Perfmon. So I'm really not sure from here how I can go about monitoring this Server service to see what it's doing prior to crashing. I have read stuff about it possibly being a low-level TCP/IP stack issue with the onboard Broadcom Gigabit NIC (it's a Dell PowerEdge server btw), and as such, have replaced with a dedicated Broadcom server NIC, which appears to have stopped the issue occurring as frequently (had nothing for 7 days, then 1 crash, then nothing for the last 9 days until today, where it happened twice in 2 hours), but it is obviously still there, nonetheless. Anyone got any ideas please? Thanks in advance
Guest john kelly Posted June 16, 2008 Posted June 16, 2008 Server Crashing Server Crashing hi was wondering if u got any updates on this issue. I have a poweredge server with broadcomm network card displaying the same issue. Crashes intermittently and server restart resolves the problem until the next time. Server stays up but cannot browse the network.
Guest d3m0n Posted June 16, 2008 Posted June 16, 2008 RE: Server Crashing RE: Server Crashing Hi John, Unfortunately not. It's been getting worse and worse as time goes on. As mentioned, installing a new PCI NIC seemed to calm it down for a while, but now it's happening virtually every day again. It's definitely the Server service which crashes. When it happens lately, I can still browse the network until I try and restart the Server service. Everything else on the server seems to function as normal. Then the only thing I can do is reboot. Very frustrating. "john kelly" wrote: > hi was wondering if u got any updates on this issue. > > I have a poweredge server with broadcomm network card displaying the same issue. > > Crashes intermittently and server restart resolves the problem until the next time. > > Server stays up but cannot browse the network. > > >
Guest Meinolf Weber Posted June 16, 2008 Posted June 16, 2008 RE: Server Crashing RE: Server Crashing Hello d3m0n, Do you run SP2 and the latest patches? If SP2 check out this one: http://support.microsoft.com/kb/936594/ Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > Hi John, > > Unfortunately not. It's been getting worse and worse as time goes on. > As mentioned, installing a new PCI NIC seemed to calm it down for a > while, but now it's happening virtually every day again. It's > definitely the Server service which crashes. When it happens lately, I > can still browse the network until I try and restart the Server > service. Everything else on the server seems to function as normal. > Then the only thing I can do is reboot. Very frustrating. > > "john kelly" wrote: > >> hi was wondering if u got any updates on this issue. >> >> I have a poweredge server with broadcomm network card displaying the >> same issue. >> >> Crashes intermittently and server restart resolves the problem until >> the next time. >> >> Server stays up but cannot browse the network. >>
Guest Jo Cool Posted September 7, 2008 Posted September 7, 2008 Any luck? Any luck? We are experiencing the exact same issue. We swapped out the NIC, no luck. We used another port on the switch, no luck. We even moved the shares to another server, same issue now occurring on that server. We are crashing 2-6 times a day.
Guest Pegasus \(MVP\) Posted September 7, 2008 Posted September 7, 2008 Persistent spammer Persistent spammer
Guest JohnB Posted September 8, 2008 Posted September 8, 2008 Re: Any luck? Re: Any luck? Do your parents know you're spending so much time on the internet? "Jo Cool" wrote in message news:200897152110joc@advantagedl.com... > We are experiencing the exact same issue. We swapped out the NIC, no > luck. We used another port on the switch, no luck. We even moved the > shares to another server, same issue now occurring on that server. We are > crashing 2-6 times a day.
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