Service Pack 2 Question

[Guest Rick]

I never did successfully install SP2 and now my computer won't allow me to do

various things such as play videos etc. A friend said I need to uninstall

and reinstall SP1 then install SP2. I went to the Add/Remove programs file,

but I don't see anything listed for SP1. I'd appreciate any help you can

offer.

--

Thanks,

Rick

[Guest Unknown]

Re: Service Pack 2 Question

 

Check the level of your computer. Control panel---system---or system

information.

"Rick" <Rick@discussions.microsoft.com> wrote in message

news:C6D8B5FD-61A6-4B62-81FD-81A9CAB9A6DB@microsoft.com...

>I never did successfully install SP2 and now my computer won't allow me to

>do

> various things such as play videos etc. A friend said I need to uninstall

> and reinstall SP1 then install SP2. I went to the Add/Remove programs

> file,

> but I don't see anything listed for SP1. I'd appreciate any help you can

> offer.

> --

> Thanks,

> Rick

[Guest Pablo]

Re: Service Pack 2 Question

 

SP2 can be installed over SP1.

 

"Rick" <Rick@discussions.microsoft.com> wrote in message

news:C6D8B5FD-61A6-4B62-81FD-81A9CAB9A6DB@microsoft.com...

>I never did successfully install SP2 and now my computer won't allow me to

>do

> various things such as play videos etc. A friend said I need to uninstall

> and reinstall SP1 then install SP2. I went to the Add/Remove programs

> file,

> but I don't see anything listed for SP1. I'd appreciate any help you can

> offer.

> --

> Thanks,

> Rick

[Guest Big_Al]

Re: Service Pack 2 Question

 

Rick wrote:

> I never did successfully install SP2 and now my computer won't allow me to do

> various things such as play videos etc. A friend said I need to uninstall

> and reinstall SP1 then install SP2. I went to the Add/Remove programs file,

> but I don't see anything listed for SP1. I'd appreciate any help you can

> offer.

Goto Start|Run type winver <enter>

What version do you have?

 

SP1 may have come with the system and thus its not removable.

 

What happened with SP2?

What things don't work?

[Guest Teneo]

Re: Service Pack 2 Question

 

What videos are you trying to play? Divx / Xvid ?

 

Try downloading WMP11 individually ?

 

What happens if you goto Tools, Windows Updates and choose 'Custom '. Should

be presented with high priority and software updates, choose all the

software ones and then proceed to install all.

 

Assuming of course you are using Windows Media Player to play videos.

 

 

"Rick" <Rick@discussions.microsoft.com> wrote in message

news:C6D8B5FD-61A6-4B62-81FD-81A9CAB9A6DB@microsoft.com...

>I never did successfully install SP2 and now my computer won't allow me to

>do

> various things such as play videos etc. A friend said I need to uninstall

> and reinstall SP1 then install SP2. I went to the Add/Remove programs

> file,

> but I don't see anything listed for SP1. I'd appreciate any help you can

> offer.

> --

> Thanks,

> Rick

[Guest ANONYMOUS]

Re: Service Pack 2 Question

 

 

I suggest install SP3 direct to your system to see if it installs

properly. If it does then you don't need SP2. Did your system come

with SP1 when you bought few yeard ago?

 

 

 

Rick wrote:

>I never did successfully install SP2 and now my computer won't allow me to do

>various things such as play videos etc. A friend said I need to uninstall

>and reinstall SP1 then install SP2. I went to the Add/Remove programs file,

>but I don't see anything listed for SP1. I'd appreciate any help you can

>offer.

>

>

[Guest Rick]

Re: Service Pack 2 Question

 

I just tried to install SP2. It is currently at the "Running processes ater

install" and it has been apparently stuck at this half way point for over an

hour. Should I wait or did it not install correctly again?

--

Thanks,

Rick

 

 

"Pablo" wrote:

> SP2 can be installed over SP1.

>

> "Rick" <Rick@discussions.microsoft.com> wrote in message

> news:C6D8B5FD-61A6-4B62-81FD-81A9CAB9A6DB@microsoft.com...

> >I never did successfully install SP2 and now my computer won't allow me to

> >do

> > various things such as play videos etc. A friend said I need to uninstall

> > and reinstall SP1 then install SP2. I went to the Add/Remove programs

> > file,

> > but I don't see anything listed for SP1. I'd appreciate any help you can

> > offer.

> > --

> > Thanks,

> > Rick

>

>

>