restart problem

[Guest sati]

when i play the movie cd in windows media player

like avi format. suddenly system take restart

what can i do. i don't like format my hard disk

[Guest Gerry]

Re: restart problem

 

Please post a complete copy of the Stop Error message.

Disable automatic restart on system failure. This should help by

allowing time to write down the STOP code properly. Right click on

the My Computer icon on the Desktop and select Properties, Advanced,

Start-Up and Recovery, System Failure and uncheck box before

Automatically Restart.

 

Do not re-enable automatic restart on system failure until you have

resolved the problem. Check for variants of the Stop Error message.

 

Please post copies of the Error Report in the Event Viewer System log

relating to the problem.

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

Are there any yellow question marks in Device Manager? Right click on

the My Computer icon on your Desktop and select Properties,

Hardware,Device Manager. If yes what is the Device Error code?

 

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What

drivers are listed as unsigned? Disregard those which are not checked.

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

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sati wrote:

> when i play the movie cd in windows media player

> like avi format. suddenly system take restart

> what can i do. i don't like format my hard disk