XP SP3 Problem after Installation

[Guest Sri Ram Murthy]

Dear All,

 

I have updated Windows XPSP2 to SP3 (yesterday), which was downloaded from

MICROSOFT WEB Site. After completing the installation of SP3, system got

rebooted. From then I am not able to see my Login Page. I am being able to

see the mouse cursor on the black screen (Same in Safe Mode also).

 

My hardware is as mentioned below:

Intel Core 2 Duo Pro, 512 MB, ASUS Mother Board, 160 GB HDD (7200 RPM).

 

Any one have solution for this problem? ....

 

RGDS

Murthy

[Guest Thee Chicago Wolf]

Re: XP SP3 Problem after Installation

 

>I have updated Windows XPSP2 to SP3 (yesterday), which was downloaded from

>MICROSOFT WEB Site. After completing the installation of SP3, system got

>rebooted. From then I am not able to see my Login Page. I am being able to

>see the mouse cursor on the black screen (Same in Safe Mode also).

>

>My hardware is as mentioned below:

>Intel Core 2 Duo Pro, 512 MB, ASUS Mother Board, 160 GB HDD (7200 RPM).

>

>Any one have solution for this problem? ....

 

Yes, you'll need to get the hotfix from this KB article:

http://support.microsoft.com/kb/948277

 

- Thee Chicago Wolf

[Guest Roger Hunen]

Re: XP SP3 Problem after Installation

 

"Thee Chicago Wolf" <.@.> wrote...

> >I have updated Windows XPSP2 to SP3 (yesterday), which was downloaded from

>>MICROSOFT WEB Site. After completing the installation of SP3, system got

>>rebooted. From then I am not able to see my Login Page. I am being able to

>>see the mouse cursor on the black screen (Same in Safe Mode also).

>>

>>My hardware is as mentioned below:

>>Intel Core 2 Duo Pro, 512 MB, ASUS Mother Board, 160 GB HDD (7200 RPM).

>>

>>Any one have solution for this problem? ....

>

> Yes, you'll need to get the hotfix from this KB article:

> http://support.microsoft.com/kb/948277

 

The problem described in the KB article has been driving me nuts since late april.

After logon a blank desktop appears. Most of the time I can continue by pressing

Alt+Ctrl+Del again (but not always).

 

Unfortunately the hotfix is not available for download. How do I get it? (I am a

Technet Plus subscriber, if this helps)

 

Regards,

-Roger

 

Note: the OP may be experiencing a different problem.

--

E-mail: rhunen@xs4all.nl

Home: http://www.xs4all.nl/~rhunen

ADSL: http://adsl.hunen.net

[Guest FredW]

Re: XP SP3 Problem after Installation

 

On Wed, 4 Jun 2008 15:28:19 +0200, "Roger Hunen" <rhunen@xs4all.nl>

wrote:

>"Thee Chicago Wolf" <.@.> wrote...

>>

>> Yes, you'll need to get the hotfix from this KB article:

>> http://support.microsoft.com/kb/948277

>

>Unfortunately the hotfix is not available for download. How do I get it? (I am a

>Technet Plus subscriber, if this helps)

 

At the very top of the article you can read:

 

Hotfix Download Available

View and request hotfix downloads

 

 

Have you clicked on "View and request hotfix downloads"?

If you do, there appears some kind of hotfix order form.

;-)

 

--

Fred W. (NL)

[Guest Thee Chicago Wolf]

Re: XP SP3 Problem after Installation

 

On Wed, 4 Jun 2008 15:28:19 +0200, "Roger Hunen" <rhunen@xs4all.nl>

wrote:

>"Thee Chicago Wolf" <.@.> wrote...

>> >I have updated Windows XPSP2 to SP3 (yesterday), which was downloaded from

>>>MICROSOFT WEB Site. After completing the installation of SP3, system got

>>>rebooted. From then I am not able to see my Login Page. I am being able to

>>>see the mouse cursor on the black screen (Same in Safe Mode also).

>>>

>>>My hardware is as mentioned below:

>>>Intel Core 2 Duo Pro, 512 MB, ASUS Mother Board, 160 GB HDD (7200 RPM).

>>>

>>>Any one have solution for this problem? ....

>>

>> Yes, you'll need to get the hotfix from this KB article:

>> http://support.microsoft.com/kb/948277

>

>The problem described in the KB article has been driving me nuts since late april.

>After logon a blank desktop appears. Most of the time I can continue by pressing

>Alt+Ctrl+Del again (but not always).

>

>Unfortunately the hotfix is not available for download. How do I get it? (I am a

>Technet Plus subscriber, if this helps)

>

>Regards,

>-Roger

>

>Note: the OP may be experiencing a different problem.

 

You can also get it from the HotfixShare. It's a good source.

 

- Thee Chicago Wolf

[Guest Roger Hunen]

Re: XP SP3 Problem after Installation

 

"FredW >" <fredw@blackholespam.net> wrote...

> On Wed, 4 Jun 2008 15:28:19 +0200, "Roger Hunen" <rhunen@xs4all.nl> wrote:

>>Unfortunately the hotfix is not available for download. How do I get it? (I am a

>>Technet Plus subscriber, if this helps)

>

> At the very top of the article you can read:

>

> Hotfix Download Available

> View and request hotfix downloads

>

> Have you clicked on "View and request hotfix downloads"?

> If you do, there appears some kind of hotfix order form.

 

I apparently missed this. I'll have to get used to the new Microsoft

website look and feel.

 

I downloaded the fix and installed it. Hopefully it will fix my problem.

 

Thanks,

-Roger

--

E-mail: rhunen@xs4all.nl

Home: http://www.xs4all.nl/~rhunen

ADSL: http://adsl.hunen.net

[Guest Roger Hunen]

Re: XP SP3 Problem after Installation

 

"Thee Chicago Wolf" <.@.> wrote...

> You can also get it from the HotfixShare. It's a good source.

 

Nice site. I added this one to my favorites list.

 

Thanks,

-Roger

--

E-mail: rhunen@xs4all.nl

Home: http://www.xs4all.nl/~rhunen

ADSL: http://adsl.hunen.net

[Guest Thee Chicago Wolf]

Re: XP SP3 Problem after Installation

 

>I downloaded the fix and installed it. Hopefully it will fix my problem.

>

>Thanks,

>-Roger

 

Let us know if it does. It's good info to share.

 

- Thee Chicago Wolf

[Guest Roger Hunen]

Re: XP SP3 Problem after Installation

 

"Roger Hunen" <rhunen@xs4all.nl> wrote...

> I downloaded the fix and installed it. Hopefully it will fix my problem.

 

Apparently it did: after half a dozen logons after a reboots and another

half dozen logons after a logoff I have yet to encounter the problem

again.

 

Regards,

-Roger

--

E-mail: rhunen@xs4all.nl

Home: http://www.xs4all.nl/~rhunen

ADSL: http://adsl.hunen.net

[Guest Thee Chicago Wolf]

Re: XP SP3 Problem after Installation

 

>"Roger Hunen" <rhunen@xs4all.nl> wrote...

>> I downloaded the fix and installed it. Hopefully it will fix my problem.

>

>Apparently it did: after half a dozen logons after a reboots and another

>half dozen logons after a logoff I have yet to encounter the problem

>again.

>

>Regards,

>-Roger

 

Great. Good to know this fixed your issue and can be recommended to

others.

 

- Thee Chicago Wolf

[Guest Roger Hunen]

Re: XP SP3 Problem after Installation

 

"Roger Hunen" <rhunen@xs4all.nl> wrote...

> "Roger Hunen" <rhunen@xs4all.nl> wrote...

>> I downloaded the fix and installed it. Hopefully it will fix my problem.

>

> Apparently it did: after half a dozen logons after a reboots and another

> half dozen logons after a logoff I have yet to encounter the problem

> again.

 

It appears that I shouted victory a bit too early. The problem (blank screen

after XP logon) popped up again the next day :-(

 

Meanwhile I have tracked down the real problem. Whenever the problem

occurred, I noticed that there was a program named humgss that would not

respond during logoff. This program is part of Hummingbird Exceed 2007.

 

I uninstalled Exceed and the problem seems to have gone away permanently

now (OK for almost 3 days). Since I only needed basic X-windows, I have

switched to the freeware package Xming which is working just fine for me.

 

Two final comments:

- I may not have needed hotfix 948277 after all. Since it does not seem to

hurt either, I have decided not to uninstall it.

- I have not found any other problem reports regarding Exceed 2007 on

Windows XP, so this may not be an Exceed problem but just something

peculiar to my system and/or network configuration.

 

Regards,

-Roger

--

E-mail: rhunen@xs4all.nl

Home: http://www.xs4all.nl/~rhunen

ADSL: http://adsl.hunen.net