Reinstalled XP on Dell-no video controller?

[Guest Ed from AZ]

I purchased a refurbished Dell Latitude 600 with an XP Pro restore

CD. On my device manager now, I have a yellow circle under Other

Devices - Video Controller (VGA Compatible). I'm suspecting this may

be why my DVD player won't work?

 

On the Dell website, under Drivers, all it has is an ATI driver

download (and a Roxio patch). Is this what I need? Or something

else?

 

Ed

[Guest PD43]

Re: Reinstalled XP on Dell-no video controller?

 

Ed from AZ <prof_ofwhat@yahoo.com> wrote:

>I purchased a refurbished Dell Latitude 600 with an XP Pro restore

>CD. On my device manager now, I have a yellow circle under Other

>Devices - Video Controller (VGA Compatible). I'm suspecting this may

>be why my DVD player won't work?

>

>On the Dell website, under Drivers, all it has is an ATI driver

>download (and a Roxio patch). Is this what I need? Or something

>else?

 

ATI driver would be for your video.

[Guest PA Bear [MS MVP]]

Re: Reinstalled XP on Dell-no video controller?

 

What did Dell Support have to say about this?

 

Ed from AZ wrote:

> I purchased a refurbished Dell Latitude 600 with an XP Pro restore

> CD. On my device manager now, I have a yellow circle under Other

> Devices - Video Controller (VGA Compatible). I'm suspecting this may

> be why my DVD player won't work?

>

> On the Dell website, under Drivers, all it has is an ATI driver

> download (and a Roxio patch). Is this what I need? Or something

> else?

>

> Ed

[Guest Ed from AZ]

Re: Reinstalled XP on Dell-no video controller?

 

Due to previous experiences with Dell support, I chose to Google and

ask here first! I hate trying to get answers out of someone who

doesn't understand English and only reads answers off a help screen,

but has no real knowledge of anything they are telling me.

 

Ed

 

On Jun 4, 12:18 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> What did Dell Support have to say about this?

>

>

>

> Ed from AZ wrote:

> > I purchased a refurbished Dell Latitude 600 with an XP Pro restore

> > CD.  On my device manager now, I have a yellow circle under Other

> > Devices - Video Controller (VGA Compatible).  I'm suspecting this may

> > be why my DVD player won't work?

>

> > On the Dell website, under Drivers, all it has is an ATI driver

> > download (and a Roxio patch).  Is this what I need?  Or something

> > else?

>

> > Ed- Hide quoted text -

>

> - Show quoted text -

[Guest PA Bear [MS MVP]]

Re: Reinstalled XP on Dell-no video controller?

 

Then I suppose you'd best try installing any available driver updates

offered *for your specific machine* at

http://support.dell.com/support/downloads/index.aspx

 

Ed from AZ wrote:

> Due to previous experiences with Dell support, I chose to Google and

> ask here first! I hate trying to get answers out of someone who

> doesn't understand English and only reads answers off a help screen,

> but has no real knowledge of anything they are telling me.

>

>> What did Dell Support have to say about this?

>>

>> Ed from AZ wrote:

>>> I purchased a refurbished Dell Latitude 600 with an XP Pro restore

>>> CD. On my device manager now, I have a yellow circle under Other

>>> Devices - Video Controller (VGA Compatible). I'm suspecting this may

>>> be why my DVD player won't work?

>>

>>> On the Dell website, under Drivers, all it has is an ATI driver

>>> download (and a Roxio patch). Is this what I need? Or something

>>> else?